Jobs
>
Los Angeles

    Senior User Experience - Los Angeles, United States - StubHub

    StubHub
    StubHub Los Angeles, United States

    2 weeks ago

    Default job background
    Description
    StubHub is on a mission to redefine the live event experience on a global scale.

    Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate.

    The same goes for our sellers.

    From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

    StubHub's Core Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms.

    As the Senior User Experience Researcher for Core Experience, you will create a deep understanding and empathy for our users and deliver research insights that inform business, product, and design decisions.

    Design is growing at StubHub, and this role will allow you to directly impact millions of fans who interact with our platform daily.

    If you're passionate about creating world-class user experience and want to be part of a team that is reimagining every aspect of live events, we would love to hear from you.

    What You'll Do

    Identify and prioritize research questions that drive business progress
    Design and execute research projects ranging from generative to evaluative studies
    Enable teams to gain a holistic understanding of user needs by marrying qualitative and quantitative data
    Collaborate with product teams to integrate research insights into strategic and tactical decision-making
    Measure and track the product impact on the evolution of user behavior and sentiment over time
    Establish research best practices, processes, and methodological toolkits
    Equip cross-functional partners with resources and guidance for independent research and data analysis
    What You've Done

    8+ years of user research experience, with experience in a lead role for a large product area
    Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience
    Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).

    Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.

    Exceptional in communicating user research findings, with an ability to influence strategy and decision-making
    Experience in systematically defining and measuring quality is a plus.
    A strong desire to learn and grow with the company
    A team-first mindset that prioritizes the success of the company
    Resilience and adaptability in response to changes and challenges
    Proactivity in solving problems and identifying opportunities to improve
    What We Offer


    Accelerated Growth Environment:


    Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.


    Top Tier Compensation Package:


    Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.


    Flexible Time Off:


    Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.


    Comprehensive Benefits Package:
    Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

    Team-Building Events:


    Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.

    $185,000 - $225,000 a year

    About Us
    StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere.

    Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies.

    With more than 300 million tickets available annually on our platform to events around the world from sports to music, comedy to dance, festivals to theater StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.

    Come join our team for a front-row seat to the action.

    For California Residents:
    California Job Applicant Privacy Notice found here
    We are an equal opportunity employer and value diversity on our team.

    We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

    #J-18808-Ljbffr
  • UCLA

    User Experience

    2 days ago

    UCLA Los Angeles, United States

    The User Experience (UX) Researcher will be responsible for conducting research studies and gathering data on user behavior, attitudes and preferences in order to inform the design process. They will explore user behaviors and motivations by conducting primary research such as in ...

  • Fortrea

    User Experience

    2 weeks ago

    Fortrea Los Angeles, United States

    As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and techn ...

  • Fortrea

    User Experience

    3 weeks ago

    Fortrea Los Angeles, CA, United States

    As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and techn ...

  • University of California Los Angeles

    User Experience

    2 weeks ago

    University of California Los Angeles Los Angeles, United States Full time

    · User Experience (UX) Instructor · University of California Los Angeles · Requisition Number: JPF08614 · UCLA Extension is considered one of the top institutions of its kind, offering to more than 35,000 students per year approximately 4,500 classes and non-degree certificat ...

  • Ursus Inc

    User Experience Researcher

    2 weeks ago

    Ursus Inc Los Angeles, United States

    JOB TITLE: Researcher IV · LOCATION: San Jose, CA, San Francisco, CA, Bellevue, WA or NY, NY - HYBRID · DURATION: 8 months · COMPANY: · Our client, a multinational e-commerce corporation is looking to identify a Researcher IV to join their team. · About the Team · Human-centere ...

  • Tilson

    User Experience Analyst

    1 week ago

    Tilson Los Angeles, United States

    Tilson is on a mission to build America's information infrastructure and we are seeking individuals from across the country to join us. Recognized on the Inc. 5000 list of fastest-growing private companies in the U.S. for twelve years in a row, Tilson is a high growth team of dri ...

  • Perfect Audience

    Director of User Experience

    1 week ago

    Perfect Audience Los Angeles, United States

    About the Position: · Check below to see if you have what is needed for this opportunity, and if so, make an application asap. · We're looking for someone to take ownership of interaction & graphic design for Perfect Audience - on web and mobile. Instead of designing yet anothe ...

  • Ursus Inc

    User Experience Researcher

    2 weeks ago

    Ursus Inc Los Angeles, United States

    JOB TITLE: Researcher IVLOCATION: San Jose, CA, San Francisco, CA, Bellevue, WA or NY, NY - HYBRIDDURATION: 8 monthsCOMPANY:Our client, a multinational e-commerce corporation is looking to identify a Researcher IV to join their team.About the TeamHuman-centered insights and a dee ...

  • Storm3

    User Experience Lead

    3 weeks ago

    Storm3 Los Angeles, United States

    Lead UX Designer · Location: San Francisco, CA (Hybrid) · A $100m VC-backed SAAS business based in the Bay Area is seeking a Lead UX Designer to contribute to a workplace optimization platform, providing real-time insights for productivity enhancement, space utilization optimiz ...

  • Perfect Audience

    Director of User Experience

    1 week ago

    Perfect Audience Los Angeles, United States

    About the Position: · Before applying for this role, please read the following information about this opportunity found below. · We're looking for someone to take ownership of interaction & graphic design for Perfect Audience - on web and mobile. Instead of designing yet anothe ...

  • Perfect Audience

    Director of User Experience

    1 week ago

    Perfect Audience Los Angeles, United States

    About the Position: · We're looking for someone to take ownership of interaction & graphic design for Perfect Audience - on web and mobile. Instead of designing yet another drab tool solely aimed at agency campaign managers, your goal is to build a dashboard that makes using & m ...

  • InsideHigherEd

    User Experience

    3 weeks ago

    InsideHigherEd West Hollywood, United States Administrative Jobs ,

    · User Experience (UX) Researcher · University of California Los Angeles · Budgeted Pay Scale: · $131,670 - $146,300 · Full Salary Range: · USD $86,900.00/Yr. - USD $197,300.00/Yr. · Department Summary · The Digital Foundry sets the strategy to accelerate the adoption of indus ...

  • Storm3

    User Experience Lead

    3 weeks ago

    Storm3 Los Angeles, United States

    Lead UX DesignerLocation: San Francisco, CA (Hybrid)A $100m VC-backed SAAS business based in the Bay Area is seeking a Lead UX Designer to contribute to a workplace optimization platform, providing real-time insights for productivity enhancement, space utilization optimization, a ...

  • AlterCall

    User Experience Researcher

    1 week ago

    AlterCall Los Angeles, United States Full time

    About AlterCall AI: · AlterCall AI redefines leadership by merging AI technology with personalized coaching, accelerating our customers' transformation into purpose-driven leaders. We revolutionize the coaching industry by measuring previously unmeasurable metrics, creating a new ...

  • InsideHigherEd

    User Experience

    1 week ago

    InsideHigherEd South Gate, United States

    · User Experience (UX) Instructor · University of California Los Angeles · Requisition Number: JPF08614 · UCLA Extension is considered one of the top institutions of its kind, offering to more than 35,000 students per year approximately 4,500 classes and non-degree certificate p ...

  • Perfect Audience

    Cloud - Director, User Experience

    1 week ago

    Perfect Audience Los Angeles, CA, United States

    We're looking for someone to take ownership of interaction & graphic design for Perfect Audience - on web and mobile. Instead of designing yet another drab tool solely aimed at agency campaign managers, your goal is to build a dashboard that makes using & managing dozens of campa ...

  • Fanatics

    Senior Product Designer, User Experience

    3 weeks ago

    Fanatics Los Angeles, CA, United States

    Company Overview · Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Com ...

  • Fanatics, Inc.

    Senior Product Designer, User Experience

    3 weeks ago

    Fanatics, Inc. Los Angeles, United States Salaried

    Company Overview Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commer ...

  • Optomi

    User Experience Designer

    2 weeks ago

    Optomi Burbank, United States

    Optomi in partnership with a dynamic and innovative leader in the entertainment industry, dedicated to creating unforgettable experiences for our customers across digital platforms. We're passionate about storytelling and leveraging technology to engage and captivate audiences wo ...

  • Pixelogic

    Director of User Experience

    3 weeks ago

    Pixelogic Burbank, United States

    Director of User Experience · Hybrid/Fulltime/Direct hire · $120-135K · Reporting to the Senior Vice President, Supply Chain Technology, the Director of User Experience will hire, manage, lead, and inspire a team of UX designers across Pixelogic. This role will oversee the small ...