Sr. Product Manager-Fraud - Dallas, United States - MoneyGram International

Description

Sr. Product Manager Fraud & AML, Remote, USA

MoneyGram International, Inc. is revolutionizing the world of digital peer-to-peer payments With a purpose-driven strategy and a strong culture of fintech innovation, MoneyGram has connected over 150 million people in the last five years. The Company's modern, mobile, and API-driven platform and collaborations with top brands make it easy for consumers to access its direct-to-consumer digital channel, global retail network, and embedded finance business for enterprise customers. MoneyGram is also a leader in pioneering cross-border payment innovation and blockchain-enabled settlement.

Join the movement of money with MoneyGram

As a Product Manager within the Compliance & Risk Platform Product team, this role will have ownership and responsibility for a set of AML, financial crime and fraud prevention capabilities that help MoneyGram serve millions of customers safely by detecting and preventing illicit activity at scale. Employees in this position work closely with various partners in the business - compliance & operations, risk, IT, data, GTM, product managers, and/or user experience teams - to execute against the roadmap, manage agile development teams and be the bridge between the technical and business worlds, and/or help implement innovative solutions.

Role Responsibilities

• Deliver against and support the vision, strategy, and roadmap for assigned products(s) as part of the compliance & risk platforms.

• Enhance existing compliance & risk capabilities to improve key metrics, while adapting and building new platform capabilities to support new products and use cases.

• Work alongside the business, architects, business analysts, developers, product managers, visual designers, and/or user experience teams to document new high-level requirements, acceptance criteria, determine ROI, prioritize, and design services and products to support safe and frictionless customer experience and a robust compliance & risk control environment.

• Communicate the platform vision and outcomes or captured user research across the organization to ensure awareness and to leverage support required.

• Proactively engage with all areas of the organization to identify interdependencies or define user methodologies and processes as it applies to various products and apply problem solving skills to resolve conflicting priorities and complex challenges.

• Collaborate with all areas of the organization to discover opportunities to enhance effectiveness & drive efficiency of compliance & risk systems and workflows, prioritizing new features, enhancements, or bug fixes accordingly because of feedback received both internally and externally.

• Develop and leverage expertise on areas of platform ownership, developing a deep understanding of internal customer's needs, pain points, and context behind requirements and requests.

• 'Connect the dots' between immediate needs across multiple experience teams to develop flexible, robust platform solutions to support current & future regulatory needs.

• Perform other duties as assigned.

Role Requirements

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.

Education

• Degree level or equivalent in a relevant discipline.

• MBA or master's degree a plus.

• ACAMS certification a plus but not essential

Experience

• 8+ years of Product Ownership/Management experience in the Payments, Fintech, Financial Services or Telecoms-Media-Technology industries; or 3+ years of Product Ownership/Management in risk and compliance industry with 5+ years of additional relevant professional experience (e.g. AML compliance or fraud operations, AML/fraud consulting)

• Experience with risk & compliance technology, global payments, or crypto a plus

• Experience working in Scrum/ Agile environment, writing EPIC/User Stories, backlog management, agile ceremonies, managing issues/risks and other related disciplines to enable effective delivery.

• Working with stakeholders to scope new product features.

• Strong abilities to document clear product requirements (user stories) and their value or in-depth understanding of both qualitative and quantitative research methods - and up-to-date knowledge of best practices in both. Able to manage third-party integrations, including gathering and agreeing on requirements.

• Experience researching and gathering feedback from target markets, customers, and users (e.g. through competitive analysis, usability studies interviews, tests, etc.), determining viability of the product and driving efforts to measure, learn, refine and/or pivot product development direction accordingly.

• A strong foundation of user-centered design principles, and a solid grasp of contemporary trends in both web and application design.

• Managing project financials from inception through to post completion financial reviews.

• Experience in working across geographies and time zones with occasional early morning or late-evening calls.

Essential Skills

• Proven track record in successfully managing initiatives and delivering high quality products to internal and external customers.

• Excellent communicator (i.e. manage stakeholders at all levels verbally and through documentation professionally and diplomatically).

• Able to influence stakeholders at a senior level.

• Attention to detail, focused and solution driven with the willingness and ability to implement innovative ideas and improve working methodologies.

• Ability to empathize with the end user.

• Understanding of both digital customer experience flows and technical flows between APIs etc.

• Knowledge of quantitative data creation and analysis.

• Curiosity and strong drive to actively develop deep knowledge of MoneyGram systems, processes, technology, consumers, and the wider regulatory landscape.

• Demonstrated problem solver and ability to think creatively.

• Highly energetic, self-starter with initiative, drive, and tenacity; the successful candidate may be working remotely from their line manager and her/his peers.

• Able to plan effectively and hit targets.

• Ability to forecast spend, monitor, and stick to budgets.

• Excellent command of the English language.

A global fintech enabling consumers and businesses to move and manage money in nearly every country around the world. Join the movement

Through its expansive set of fintech offerings, MoneyGram provides millions of consumers annually the ability to seamlessly send money home to family and friends and buy, sell, and hold cryptocurrencies on its industry-leading app.

The Company's innovative cross-border platform enables its customers to send funds directly into bank accounts and mobile wallets or cash-in and cash-out more than 135 currencies and numerous cryptocurrencies through one of the largest cash distribution networks in the world.

Modern, mobile, and API-driven, MoneyGram's white-labeled remittance service also provides some of the world's top brands and organizations the ability to disburse funds directly to their consumer clients.

Salary

Anticipated Base Performance Pay: $113k-$153k + Participation in our annual bonus plan.

Benefits:

• Remote Flexibility
• Generous PTO
• 13 Paid Holidays
• 22 Weeks of Maternity Leave
• 4 Weeks of Family Bonding
• Medical / Dental / Vision Insurance
• 401K with Employer Match

Qualifications

Disclaimer:

The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.