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    Outreach Executive - Providence, United States - Oak Street Health

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    Description

    Company:
    Oak Street Health

    Title:
    Outreach Executive I

    Location:
    Various

    Role Description:


    The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health.

    Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health.

    Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.

    Check out this

    pamphlet

    for a sneak peek into the life of an Oak Street Outreach Executive

    Core Responsibilities:
    Sales
    Generating leads by effectively engaging Medicare senior community through event execution and local community outreach

    Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives

    Prospecting and cold calling to prospects & new leads assigned to you.

    Additional new channels of leads that are assigned to you may come from:

    Leads driven through Digital channels

    Leads generated by other Outreach Executives

    Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking

    Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)

    Relationship Management
    Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory

    Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems

    Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient

    Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee

    Other duties as assigned


    What we're looking for:
    Ability to quickly connect and influence the right people

    Comfortable with navigating external barriers to create a positive experience

    Ability to manage priorities simultaneously

    Team player and contributor to the overall effectiveness of the team

    Sales and/or healthcare experience a plus

    Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

    US work authorization

    Someone who embodies being 'Oaky'

    What does being 'Oaky' look like?
    Radiating positive energy

    Assuming good intentions

    Creating an unmatched patient experience

    Driving clinical excellence

    Taking ownership and delivering results

    Being relentlessly determined

    Why Oak Street Health?

    Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest.

    Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services.

    We're an organization on the move With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.


    Oak Street Health Benefits:
    Mission-focused career impacting change and measurably improving health outcomes for medicare patients

    Paid vacation, sick time, and investment/retirement 401K match options

    Health insurance, vision, and dental benefits

    Opportunities for leadership development and continuing education stipends

    New centers and flexible work environments

    Opportunities for high levels of responsibility and rapid advancement

    Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
    Learn more at

    #J-18808-Ljbffr

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