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    Student Assistant-Information Technology - Richmond, United States - University Enterprises

    University Enterprises
    University Enterprises Richmond, United States

    2 weeks ago

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    Description


    The California Department of Public Health (CDPH) is seeking to hire a detail-oriented, energetic, personable, and self-motivated career-minded student assistant for openings at our Richmond Laboratory Campus. We need student assistants with good customer service skills and the ability to work well in a fast-paced environment as a team member. You will receive on-the-job training and you will learn and assist in performing IT tasks. You will need to be able to take initiative and think creatively when troubleshooting technical problems. This opportunity will also provide you with experience in an office setting and afford an opportunity to learn what skills are important in the workplace.

    Requirements

    Conditions of

    Employment

    This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

    Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

    UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant positing should inform their supervisor in writing and provide at least a week's notice.

    UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.

    Prerequisites

    Must be a college student attending classes during the regular term (fall, spring, and winter, if applicable) at an accredited college or university.

    To view our current affiliation list please paste the following URL into your browser:

    Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.

    Students declared major must match the major(s) listed in the job posting.

    Majors/Fields of Study

    Accounting, Business Administration, Communications Studies, Computer Information Systems, Economics, Engineering (all concentrations), Finance, Information Technology, Operations Management, Liberal Arts, Mathematics, Public Policy and Administration, Statistics

    Work Schedule

    Flexible workdays and work hours, Monday - Friday, between 8 AM - 5 PM. The final work schedule will be determined by the supervisor.

    Additional Work Schedule

    Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday - Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

    Minimum Qualifications
    • Student Assistants must have good customer services skills and the ability to work well in a fast-paced environment as a team member
    • Maintain consistent and regular attendance; communicate effectively (verbally and in writing) in dealing with the public and/or other employees.
    • Develop and maintain knowledge and skill related to specific tasks, methodologies, materials, tools, and equipment.
    • Complete assignments in a timely and efficient manner.
    • Adhere to departmental policies and procedures.
    Preferred Qualifications

    *Individuals who are, or have been, a dependent child in foster care, a homeless youth or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

    Duties and Responsibilities
    • Assist with installing, configuring, and imaging new computer hardware.
    • Assist with installing, configuring, and troubleshooting software.
    • Assist with installing and configuring state issued mobile devices as well as personal devices.
    • Installation and troubleshooting the Microsoft family of products including Microsoft OS, Microsoft Office, Microsoft Teams, for example.
    • Provide general technical support of various software's used on campus.
    • Provide support to remote users.
    • Troubleshoot network equipment and servers.
    • Document procedures and create training guides related to work tasks.
    • Other work as required that may include Administrative and Clerical Support.
    Physical Requirements

    Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.

    Working Conditions

    Work is performed onsite in a laboratory environment.

    Application Instructions

    Please complete all fields of the employment application. Include your educational history in the "Educational Experience" section and any employment history in the "Employment Experience" section of our application.

    Apply by: 5/26/2024
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