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    Technology Manager - Charlotte, United States - Bank of America

    Bank of America
    Bank of America Charlotte, United States

    1 week ago

    Bank of America background
    Description
    Job Description:

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

    One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

    Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

    Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

    Job Description:

    The Core Customer/Client Data Platforms team is looking for a driven and talented manager to join our team. The ideal candidate will be an experienced manager who shows sound business judgment, is highly technical, can influence others and has strong analytical skills. The selected candidate will manage technical teams supporting one or more critical Tier-1 applications.

    This individual will be expected to provide leadership and deep technical expertise in multiple aspects of solution design and application development.
    • Accountable for solution delivery management for their teams.
    • Accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews)
    • Creates the technology strategy for their technical domain.
    • Facilitates performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills.
    This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include contributing to a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, and providing feedback and hands on career development.

    Required Qualifications
    • Minimum of 3 years of managerial experience, including staffing, performance management, and compensation decision-making.
    • Experience in building and managing critical applications with high transactional volume.
    • Excellent problem-solving skills and the ability to work under pressure.
    • Effective communicator with strong organizational skills
    • Experience with leading multiple agile teams
    • Experience with delivering technology solutions within the Banking or Financial services sector.
    • Ability to foster strong relationships with both business and technology teams and leaders.
    • Ability to foster a collaborative team environment.
    Desired Qualifications:
    • Ability to foster innovation and creativity.
    • Experience in budget management and resource allocation.
    • Ability to simply complex information.
    • Ability to work well within a large and complex organization.
    • Experience with multiple technologies including Java, Mainframe, ETL, and SingleStore.
    Responsibilities:
    • Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
    • Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
    • Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
    • Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
    • Contributes to the technology strategy for their technical domain
    • Creates an inclusive and healthy working environment while helping to resolve organizational impediments/blockers
    • Ensures that execution is aligned with product strategy by working with the product management team and other stakeholders
    Managerial Responsibilities:
    This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
    • Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
    • Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
    • Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
    • Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
    • People Manager & Coach: Knows and develops team members through coaching and feedback.
    • Financial Steward: Manages expenses and demonstrates an owner's mindset.
    • Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
    • Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
    Skills:
    • Influence
    • Risk Management
    • Solution Design
    • Stakeholder Management
    • Technical Strategy Development
    • Analytical Thinking
    • Application Development
    • Collaboration
    • Result Orientation
    • Solution Delivery Process
    • Agile Practices
    • Architecture
    • Automation
    • Data Management
    • DevOps Practices
    Shift:
    1st shift (United States of America)

    Hours Per Week:
    40
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