Jobs
>
Los Angeles

    Client Services Specialist - Los Angeles, United States - Certified Employment Group

    Certified Employment Group
    Certified Employment Group Los Angeles, United States

    1 week ago

    Default job background
    Description
    Job Description Job Description Client Services Specialist - (Conference and Events Department)

    Summary:

    The Client Services Specialist will provide high quality service to the lawyers, clients, staff, and visitors who require conference center services.

    This includes all aspects of conference room scheduling using the Event Management Software System (EMS), including reservations, confirmations, meeting set up, coordinating catering services, and regularly monitoring conference room availability.

    The Client Services Specialist will ensure the accurate and timely communication to and from lawyers, clients, staff, visitors, and those departments involved in providing service to the conference center.


    Qualifications:
    Strong client services background, with emphasis on organization, initiative, and attention to detail.
    Ability to accomplish requirements of position in high volume work environment requiring excellent time management and multi-tasking skills.

    Excellent verbal and written communication skills with emphasis on exceptional interpersonal communication skills, including the ability to listen to issues affecting the conference center and propose solutions.

    Ability to perform moderate document management with a working knowledge of various software such as Word, Excel, and PowerPoint; including but not limited to, creating and editing documents; creating basic spread sheets; loading existing documents onto laptops for meetings.

    General knowledge of audio-visual systems to allow basic set up for microphones and other technology used to support meetings.
    Must be able to operate and troubleshoot, fax machines, copiers, and other basic office equipment.
    Minimum three years front desk experience in a professional environment; law firm experience preferred.
    Ability to learn and utilize EMS reservation system.

    Exhibit a willingness to be flexible and work alternative shifts and share in overtime as necessary to ensure adequate coverage during weekdays, weekends, holidays, and social events.

    Working harmoniously with co-workers, and those departments that provide service to the conference center, including Catering, Office Services, and ITS.


    Duties and Responsibilities:


    Maintain the highest level of professionalism when interacting with lawyers, clients, staff, and visitors who require conference center and other services.

    Answer, screen, direct, and place telephone calls and direct lawyers, clients, staff, and visitors to appropriate destinations.

    Maintain a hospitality/concierge style level of service in the Conference Center in order to assist with lawyers, staff, clients, and visitor needs.

    Schedule and reschedule meetings and conference rooms including coordinating catering, room set up, and equipment needs with other departments that provide service to the conference center.

    Work closely with conference room requestors to achieve the required core pieces of data necessary for each reservation, and enter the information into EMS.Complete knowledge of each conference room, including seating capacity, audio visual equipment and functionality to ensure appropriate room reservation for meeting requirements.

    Track, change, and coordinate visitor offices.
    Assist lawyers, clients, staff, and visitors with requests for special arrangements or services, including transportation, restaurant, travel, and lodging.
    Respond to all requests in an accurate and timely manner.
    Develop excellent working relationships with lawyers, staff, and clients.
    Ensure guest registration is complete for each visitor.
    Maintain workplace security by issuing, checking, and collecting visitor badges.
    Monitor security alerts and notify Security in the Los Angeles office.
    Scan, copy, print, mail, and complete other administrative tasks.
    Operate coffee and Nespresso machines, process orders, and deliver to client meetings or waiting area.
    Coordinate catering for events occurring in the conference center, including placing orders, setting up and breaking down of service.
    Schedule Conference Center and Visitor Office cleaning with office services department.
    Ensure reception, conference rooms, kitchen pantry, and surrounding areas are clean and organized. Replenish meeting, food, and beverage inventories.
    Proactively provide timely feedback to management on any issues that affect client services and the conference center.
    Process invoices, expense reimbursement, time entry, and other administrative duties as assigned.
    Timely and regular attendance.
    Performs other duties as assigned#J-18808-Ljbffr
  • Covenant Surgical Partners

    Patient Services Specialist

    1 week ago

    Covenant Surgical Partners Los Angeles, United States

    De La Pena Eye Group, a Covenant Physician Partner, is looking for a Fulltime Patient Services Specialist to join our busy and growing team in Los Angeles, CA. · Please note the pay range for this position is **$18-$22/hr**. · **About the Opportunity** · Working **Monday through ...

  • ES Ring

    Resident Services Specialist

    1 day ago

    ES Ring Los Angeles, United States

    E&S Ring is a leading residential property management company with apartment communities located in some of the most desired neighborhoods across California. In addition to having our communities strategically positioned in the heart of these neighborhoods, we also have a long-st ...

  • Atriyo LLC

    On-site Service Specialist

    1 week ago

    Atriyo LLC Los Angeles, United States

    **Hi,** · **Role: On-Site Service Specialist** · **Job Type: Temp to Engage** · **Shift: 9:00am to 6:00 pm (Mon · - Fri)** · **Rate: $21/hr** · **Location: Century Park Suite 2300, Los Angeles, CA 90067** · **parking is available.** · **Summary** · Temp to Engage Must be vaccinat ...

  • Vminds Technologies Inc

    On-site Service Specialist

    1 week ago

    Vminds Technologies Inc Los Angeles, United States

    Summary · Manager's Job Description: $21/hr Temp to Engage Must be vaccinated and show proof. · Looking for someone with an an open mind to learning systems and being trained, and able to work as a team. · On a daily basis They will be responsible for setting up conference rooms, ...

  • 1st Century Bank

    IT Service Desk Specialist

    1 week ago

    1st Century Bank Los Angeles, United States

    1st Century Bank, a division of MidFirst Bank, is a full service bank with a vision of unparalleled client service in Los Angeles. The Bank's core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exce ...

  • Royal Business Bank

    Mortgage Servicing Specialist

    1 week ago

    Royal Business Bank Los Angeles, United States

    **JOB SUMMARY** · **DUTIES** · - Perform mortgage loan portfolio servicing from new loan booking, processing transactions for mortgage loans, tracking insurance, property tax and rate changes through the life of the loan; · - Coordinate daily activities and functions of loan serv ...

  • L.A. Care Health Plan

    Broker Services Specialist Ii

    1 day ago

    L.A. Care Health Plan Los Angeles, United States

    Broker Services Specialist II · **Job Category**:Administrative, HR, Business Professionals**Department**:Product Sales**Location**:Los Angeles, CA, US, 90017**Position Type**:Full Time**Requisition ID**:11129**Salary Range**: $55, Min.) - $69, Mid.) - $82, Max.)- Established in ...

  • Advanced Technology Services

    Field Service Maintenance Technician Specialist

    9 hours ago

    Advanced Technology Services Los Angeles, United States

    **Job ID** **Date posted** 04/18/2024 · Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. · Fundada en 1985, ATS es una empresa con presencia en l ...

  • CITY OF BEVERLY HILLS

    Food Services Specialist

    4 days ago

    CITY OF BEVERLY HILLS Beverly Hills, United States

    PLEASE APPLY DIRECTLY ON OUR WEBSITE: · **Who We Are** · The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a ha ...

  • CalPrivate Bank

    Client Service Specialist

    1 week ago

    CalPrivate Bank Beverly Hills, United States

    **CalPrivate Bank is an equal opportunity employer, committed to diversity, equity and inclusion.** · **Job Title - Client Services Specialist** · **Department - Beverly Hills Branch** · **Reports To - Client Services Manager** · **FLSA Status - Non-Exempt** · **Job Summary**: · ...

  • Mac Duggal

    Customer Service Specialist

    1 week ago

    Mac Duggal Willowbrook, United States

    Since our inception in 1984, Mac Duggal has risen to become an illustrious name in the realm of women's fashion and evening wear, consistently adored by both discerning clientele and celebrity stylists alike. Our headquarters, situated just outside of Chicago, serve as the hub fo ...

  • Providence

    Patient Services Specialist

    2 days ago

    Providence Burbank, United States

    **Description** · Pre-Registers and registers patients presenting at the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, as well as explains patient financial responsibilities. Facilitates the patient admissions f ...

  • Pixelogic Media Partners, LLC

    Content Services Specialist

    1 week ago

    Pixelogic Media Partners, LLC Burbank, United States

    Shift: Monday-Friday · Compensation: $30-32/hr · **Responsibilities**: · - Receive, evaluate and prepare source assets including image, audio and any supplemental materials · - Pre-Qualifications of source assets received · - Assist IO department with ingest of physical elements ...

  • Covanta

    Ces - Client Services Specialist

    9 hours ago

    Covanta Pasadena, United States

    Who we are · For more than 40 years, Covanta has been at the forefront of sustainable materials management, providing companies and communities world-class waste and resource solutions. · Through our diverse and scalable full-service capabilities, we're leading the charge to a ca ...

  • Providence

    Patient Services Specialist

    3 days ago

    Providence Santa Monica, United States

    **Description** · We are seeking a Registrar to be responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. · Providence caregivers are not simply ...

  • Orange Lutheran High School

    Employee Services Specialist

    9 hours ago

    Orange Lutheran High School Orange, United States

    *** · The Employee Services Specialist position is responsible for directing and planning the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flex ...

  • SchoolsFirst FCU

    Member Services Specialist

    1 week ago

    SchoolsFirst FCU Santa Ana, United States

    We're always looking for diverse, talented, service-oriented people to join our exceptional team. · Member Services Specialist · Pay Range: · $ $41.25 · Scheduled Weekly Hours: · 40 · **What You'll Be Doing** · Relied upon as a branch specialist in the area of real estate, consum ...

  • O'Reilly Auto Parts

    Installer Service Specialist

    6 days ago

    O'Reilly Auto Parts Los Angeles, United States

    Compensation Pay Range:$ $27.00 The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the stores installer counter. This position will oversee and direct the Installer, Service, Delivery Speciali ...

  • Frazier Industrial Company

    Customer Service Specialist

    1 week ago

    Frazier Industrial Company Long Valley, United States

    Customer Service Specialist · The Customer Service Specialist is a full-time role based at Frazier's corporate office in Long Valley, NJ. The role interacts with customers and prospects to provide information in response to inquiries about Frazier products and services. A primary ...

  • Goodwill Southern California

    Career Service Specialist

    1 week ago

    Goodwill Southern California Pacoima, United States

    Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It's always a GOOD day in SoCa ...