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    General Manager - Boulder, CO, United States - Madison Reed, Inc.

    Madison Reed, Inc.
    Madison Reed, Inc. Boulder, CO, United States

    2 weeks ago

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    Description
    at Madison Reed Hair Color Bar Boulder, CO
    General Manager, Hair Color Bar

    Madison Reeds Hair Color Bar General Managers are entrepreneurial leaders who deliver exceptional client experiences, while inspiring the team of Shift Leads, Colorists and Associate Colorists by seeking out and using ideas and insights from diverse sources and individuals to best meet the clients needs.

    The Madison Reed Hair Color Bar General Manager will establish the roadmap of success for their respective Hair Color Bar within Madison Reed operational best practices and guidelines.

    **Manages, guides, and coaches the Hair Color Bar team on a daily basis

    • Consistently achieves monthly sales goals and other leading Key Performance Indicators, including but not limited to; Retail Sales, Service Sales, AOV, Unlimited Roots Membership, Subscriptions and Labor
    • Manages employee schedules based on forecasts and business needs
    • Manages labor and hours budgets based on forecasts and business trends
    • Coaches and develops team members to ensure the highest level of team culture, client satisfaction, and Hair Color Bar performance through aligning individuals unique talents and abilities with the most relevant responsibilities
    • Resolves and follows up on all client service issues in a timely manner for all Hair Color Bar services, including client survey comments (NPS) and client satisfaction survey (CSAT)
    • Confirms all company assets are accounted for and maintained, including but not limited to; Madison Reed inventory, iPads, security cameras and phones
    • Utilizes all Madison Reed systems to efficiently manage the business and drives retail and service sales including service capacity, digital waitlist and buy online pick up in store (BOPIS)
    • Work a minimum of 40 hours per week while working evenings, weekends and holidays as needed
    **Active cosmetology license - Must be licensed in the state in which you are applying

    • 2 years of salon & retail experience
    • 2+ years of operational management experience, with 2+ years of experience working in a service-oriented business
    • Strong level of technical proficiency and proven track record of key operational performance metrics
    **Comprehensive Medical, Dental, and Vision Benefits

    • Company Paid Short and Long Term Disability and Life Insurance
    * where diversity and inclusion are of utmost importance and every team member feels supported to succeed.
    **Our commitment to the ultimate client experience, paired with our dedication to product innovation and the latest beauty technology, has attracted a devoted, consistently-growing base of fans, converts, and color evangelists. Join us in our mission to live life colorfully and make personal care more personal.

    ALERT: We are aware of a scam whereby imposters are posing as employees from Madison Reed. Beware of anyone requesting financial or personal information.
    At Madison Reed, we take pride in creating a best-in-class candidate experience.

    During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, drivers license, or bank information, etc.) If you are suspicious of a job posting or job-related email mentioning Madison Reed, let us know by contacting us at -reed.


    Information for Recruiters:

    • Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.
    *Madison Reed is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance. Madison Reed has a zero tolerance for discrimination, racism, xenophobia or misogyny in any form in our workplace. Identifiers such as your name, postal address, employee ID number, email address, social security number, drivers license number, passport number and contact information of third parties in case of an emergency and beneficiaries under any insurance policy.

    • 80 such as your name, signature, photo, address, telephone number, passport number, drivers license or state identification card number, insurance policy number, education, employment, employment history, bank account number for background checks and direct deposit, and other financial information, medical information, and health insurance information.
    • Characteristics of protected classifications under California or federal law such as details of health and disability, including mental health, medical leave, and maternity leave; information about national origin or immigration status; and optional demographic information such as race or veteran status, which helps us achieve our diversity goals.
    • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an Internet or Intranet site, application, or advertisement.
    • Geolocation data.
    *
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