Information Technology Support Specialist - Fort Meade, United States - AVASO Technology Solutions

AVASO Technology Solutions Fort Meade, United States

2 weeks ago

Description

AVASO is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the worlds largest brands.

Website:

Position: IT Support Specialist

Location: Fort Meade, MD, USA

Position type: Full-time Contract

Roles & Responsibilities:

Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

Install and configure appropriate software and functions according to specifications

Develop and maintain local networks in ways that optimize performance

Ensure security and privacy of networks and computer systems

Provide orientation and guidance to users on how to operate new software and computer equipment

Organize and schedule upgrades and maintenance without deterring others from completing them work

Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

Maintain records/logs of repairs and fixes and maintenance schedule

Respond, troubleshoot, and resolve L1, L2 issues

Manage and maintain network operations of multiple vendors through effective installation and configuration

Qualifications & Requirements

Exceptional technical and troubleshooting skills

Excellent written and verbal communications skills.

Comfortable operating in a fast-paced environment with minimal supervision.

Work permit

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