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    Commercial Client Executive - New York City, United States - Windward Consulting

    Windward Consulting
    Windward Consulting New York City, United States

    2 weeks ago

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    Description

    Description

    Position at Windward Consulting Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise, and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information, and technology to run the most sensitive and mission-critical IT environments in the world. If you are looking for an opportunity to be involved with a team of individuals who are working within a Fortune 500 company solving complex technical challenges, then we are looking for you. We are looking for people who are passionate about technology and have a 'roll up their sleeves mentality'. Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven but strive to ensure customer quality is delivered consistently and effectively. This Client Executive role is responsible for both direct client contract value creation, retention, and growth through contract expansion. The territory of this role is typically focused on medium to large Enterprise, telecommunications, and service providers. This position is responsible for driving new business within these accounts, and carrying a services quota aligned to these specific accounts. This role is responsible for:
    • Responsible for directing strategy for large and medium-sized accounts/agencies including driving and coordinating executed selling and relationship activities
    • Responsible for detailed understanding of large, account client business strategy, drivers, goals, and initiatives and translating these into Windward Consulting selling opportunities
    • Account management with outcome of increased customer satisfaction and increase in retention & account growth
    • Sales Quota responsibility
    • Account planning and understanding of territory management
    • Manage forecast accuracy on a monthly/quarterly/annual basis
    • Maintain competitive knowledge & focus
    • Point of contact between Prospect, partner and Windward
    • Gather customer information to identify customer needs
    • Negotiation of sales and agreements and closing opportunities with customers
    • Coordination of internal resources, Pre-Sales, Executives, and technologist to support customer and prospect needs.
    • Utilize Sales systems to manage prospecting, opportunities, and outreach. Salesforce and HubSpot
    Position Qualifications: It is not required that you meet each of the requirements listed below to qualify for consideration. A combination of the following elements of education, training and experience providing the required knowledge and skill for successful performance may qualify you for consideration:
    • Minimum of 7 years experience with proven consultative sales, preferably experience in high technology services, with evidence of prior success in Sales.
    • Ability to prospect and manage C-level and senior level relationships within mid to large customers and prospects.
    • Strong demonstration of intellect, drive, executive presence, sales acumen
    • Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business and new client acquisition.
    • Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
    • Excellent business development skills with experience in business-to-business technology sales and proven ability to effectively direct business development tasks to maximize revenues and profits.
    • Existing achievement of $3-5 million in annual consulting project sales with net-new logos and account expansion. Strong proficiency of sales principles and practices are essential.
    • Sales experience with ITSM and/or Enterprise Management technologies and services.
    • Extensive and relevant industry knowledge, specific to vertical markets per territory
    • Ability to develop and conduct effective presentations with contract decision makers (C-level)
    • Knowledge of the full life cycle of the sales process from prospecting to close
    • Strong professional and personal integrity with very high ethical standards.
    Desired Skills and Abilities:
    • Excellent written and oral/presentation skills in presenting and working with Manager, Director, and VP-Level clients
    • Excellent organization, planning and communication skills
    • Detail oriented with a definable sales process and methods
    • Ability to problem-solve
    • Excellent interpersonal skills and a positive attitude
    • Able to exercise sound judgment when addressing issues, and to provide thorough, appropriate written resolutions
    • Able to thrive in a fast-paced, changing environment (flexible and adaptable)
    • Experience with Enterprise platform sales and processes
    • In-depth knowledge of IT Service Management - Preferably ServiceNow
    • Ability to work with Partners (Technology/Systems Integrators and VAR/Disti)
    Education: Bachelor s degree Preferred or equivalent experience/ combination of education and experience. Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance. Windward is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

    WINDWARD CONSULTING GROUP, INC. (WINDWARD) PROVIDES EQUAL EMPLOYMENT OPPORTUNITY WITHOUT REGARD TO AN APPLICANT S COLOR, RACE, SEX, PREGNANCY, NATIONAL ORIGIN, AGE, DISABILITY, RELIGION, MARITAL STATUS, GENETIC INFORMATION, VETERAN STATUS, OR ANY OTHER CHARACTERISTICS PROTECTED BY FEDERAL, STATE OR LOCAL LAW. WE WILL CONSIDER THIS APPLICATION ACTIVE FOR 90 DAYS AFTER OUR RECEIPT. THEREAFTER, YOU MUST REAPPLY IF FURTHER INTERESTED IN EMPLOYMENT. I CERTIFY THAT ALL ANSWERS GIVEN BY ME ARE TRUE, ACCURATE AND COMPLETE, I UNDERSTAND THAT THE FALSIFICATION, MISREPRESENTATION OR OMISSION OF ANY FACT ON THIS APPLICATION (OR ANY OTHER ACCOMPANYING OR REQUIRED DOCUMENTS) OR PROVIDED ORALLY, WILL BE CAUSE FOR DENIAL OF EMPLOYMENT OR IMMEDIATE TERMINATION OF EMPLOYMENT, REGARDLESS OF WHEN OR HOW DISCOVERED. The application will be given every consideration, but its receipt does not imply that the applicant will be employed. In exchange for the Company s considering my application for employment, I authorize investigation of all statements contained in this application and any supporting documents. I authorize Windward to secure information about my experience from former employers, educational institutions, government agencies, or any references I have provided, and for those parties to provide information concerning my experience, and I hereby release all parties from any liability arising from such investigation. In exchange for the Company s considering my application for employment, I hereby authorize my former employer to release to Windward any personnel information and records, favorable or otherwise, which my employer has kept regarding my employment, including my work performance. I understand that Windward may retain photocopies of my records for its files, whether I am offered employment or not. I hereby release all parties, including my former employer and Windward from any liability arising from the release, review and retention of any records pertaining to me.

    Commercial Client Executive
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