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    Director of National Accounts - St Louis, United States - Explore St. Louis

    Explore St. Louis
    Explore St. Louis St Louis, United States

    2 weeks ago

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    Description
    Supervise administrative sales staff as assigned


    Responsibilities include:

    interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Control account management authority over an assigned territory region (territories determined as NORTHEAST, WEST, SOUTHEAST, SOUTHWEST, MIDWEST, RELIGIOUS MARKET AND SELECT MIDWEST CITY-WIDES).Perform telephone solicitation, electronic communication and personal sales calls to prospect for new business.

    Identify and develop Focus Accounts as identified in the assigned territory region. Follow-up on reports, sales leads and paperwork to and from prospective clients. Update all account information to maintain an effective sales database. Coordinate account team solicitation.

    Determine customer needs for hotel, meeting and Convention Center; coordinate date availability; generate sales leads; contact customers and hotels to update lead status; and verify accuracy of group history.

    Overcome client objections, resolve issues and negotiate business.

    Meet with clients before, during, and after booked events to foster and cultivate good working relationships and ensure client satisfaction.

    Evaluate business to make strategic corporate decisions on behalf of Explore St. Louis.
    Review and verify sales leads and definite bookings for accuracy. Ensure complete and accurate information for all booked business with regard to history, commitment letters, etc.
    Analyze and determine the best financial package for client business at America's Center.
    Interact with clients via site visits, sales planning meetings and entertainment. Attend meetings for local and national industry-related organizations. Travel as required to attend a number of annual sales trips.

    Work a flexible schedule as necessary to include nights, weekends and holidays.

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