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    Director of National Accounts - St Louis, United States - Explore St. Louis

    Explore St. Louis
    Explore St. Louis St Louis, United States

    1 week ago

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    Description
    • Supervise administrative sales staff as assigned. Responsibilities include: interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
    • Control account management authority over an assigned territory region (territories determined as NORTHEAST, WEST, SOUTHEAST, SOUTHWEST, MIDWEST, RELIGIOUS MARKET AND SELECT MIDWEST CITY-WIDES).
    • Perform telephone solicitation, electronic communication and personal sales calls to prospect for new business. Identify and develop Focus Accounts as identified in the assigned territory region. Follow-up on reports, sales leads and paperwork to and from prospective clients. Update all account information to maintain an effective sales database. Coordinate account team solicitation.
    • Determine customer needs for hotel, meeting and Convention Center; coordinate date availability; generate sales leads; contact customers and hotels to update lead status; and verify accuracy of group history.
    • Overcome client objections, resolve issues and negotiate business. Meet with clients before, during, and after booked events to foster and cultivate good working relationships and ensure client satisfaction.
    • Evaluate business to make strategic corporate decisions on behalf of Explore St. Louis.
    • Review and verify sales leads and definite bookings for accuracy. Ensure complete and accurate information for all booked business with regard to history, commitment letters, etc.
    • Analyze and determine the best financial package for client business at America's Center.
    • Interact with clients via site visits, sales planning meetings and entertainment. Attend meetings for local and national industry-related organizations. Travel as required to attend a number of annual sales trips.
    • Work a flexible schedule as necessary to include nights, weekends and holidays.


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