Jobs
>
Memphis

    Medical Customer Service Representative - Memphis, United States - Swoon Staffing

    Swoon Staffing
    Swoon Staffing Memphis, United States

    1 day ago

    Default job background
    Description

    Job Description

    Job Description

    Our healthcare client is looking for a strong customer service representative with a healthcare/medical background. This person must be comfortable in fast paced, call center like environments.

    Duties:

    • Connect with an average of 50-80 inbound and outbound callers per day, including members and physician's offices.
    • Build rapport with members, providing a full concierge service that includes everything from assistance with selecting the proper treatment locations.
    • Utilize the script pathway to educate members on facilities, screening options, and alternative treatments, and ask follow-up questions to determine their best options.
    • Meet or exceed performance metrics related to scheduling appointments and appointment confirmations.
    • Consistently multitask and conduct research on each case, toggling through various applications on multiple screens.
    • Ability to be empathetic understanding that we are dealing with sensitive content with our members.

    Qualifications:

    • 1+ year previous experience in a contact center setting on outbound
    • 1+ experience year previous sales experience ideally preferred
    • Basic Microsoft Excel, Microsoft Outlook, and Web-ex Teams (Internal) skills
    • Must be able to type more than 30 words per minute
    • Need a hard-wired internet set up
    • Must be able to work any shift between 8am-8pm EST Monday-Friday
    Company Description
    • Come get Swoon'd
    \t
    • Swoon handles the staffing need of over 80 Fortune 500 clients.
    \t
    • We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.
    \t
    • Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.

    Company Description


    • Come get Swoon'd\r
    \t
    • Swoon handles the staffing need of over 80 Fortune 500 clients.\r
    \t
    • We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.\r
    \t
    • Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.
  • Grainger

    On-Site Service Representative

    3 weeks ago

    Grainger Memphis, United States Part time

    Work Location Type: Onsite · As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and dee ...

  • Grainger Businesses

    On-Site Service Representative

    5 days ago

    Grainger Businesses Memphis, United States Part time

    Work Location Type: Onsite · As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and dee ...

  • TRC Talent Solutions

    Customer Service Representative

    2 weeks ago

    TRC Talent Solutions Memphis, United States

    Job Description · Job DescriptionTRC is seeking a Customer Service Representative for our client in the pest control industry - Fully Remote Opportunity- Pay rate: $16.20/hr- Schedule: 5 days a week - 8 hour shift to be assigned any time between 7am-10pm CST The main function of ...

  • FedEx SupplyChain

    Customer Service Representative

    1 day ago

    FedEx SupplyChain Memphis, United States

    Shift Hours 1st shift Monday-Friday 3955 E. Holmes Rd. Memphis, TN 38118 About FedEx Supply Chain FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio tha Customer Service Representativ ...

  • Staff My Agency

    Customer Service Representative

    2 days ago

    Staff My Agency Memphis, United States

    Mark Hardin - State Farm Agency, located in Bartlett, TN is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is preferred but not required as we will train the right person with the right skill set. ...

  • U-Haul

    Customer Service Representative

    1 day ago

    U-Haul Memphis, United States

    Location: · 3020 Lamar, Memphis, Tennessee 38114 United States of America · Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will w ...

  • Pfizer

    customer service representative

    5 days ago

    Pfizer Memphis, United States

    **customer service representative (Contract)** · Memphis, TN, United States Contract (5 months 26 days) Published 14 days ago Microsoft Office order handling customer care Telephone Answering Customer assistance SAP Order Processing Customer Service Call Center order management ...

  • US Foods Holding Corp

    Customer Service Representative

    1 day ago

    US Foods Holding Corp Memphis, United States

    Receive inbound calls and place outbound calls to customers in order to provide information about products and services, to take orders, or to obtain details of complaints. Keep records of customer interactions and transactions, recording details of Customer Service Representativ ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Memphis, United States

    Family Dollar HICKORY HILL RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...

  • Statue Cruises

    Guest Service Representative

    20 hours ago

    Statue Cruises Memphis, United States

    ** Guest Service Representative - American Queen Steamboat Company** · **Job Category****:** Business Operations **Requisition Number****:** GUEST02318 Showing 1 location **Job Details** · **Description** · **For consideration, all applicants must copy and paste this link into ...

  • Bunzl Distribution USA

    Customer Service Representative

    5 days ago

    Bunzl Distribution USA Memphis, United States

    ** Customer Service Representative** · **Job Category****:** Telesales & Customer Service **Requisition Number****:** CUSTO010359 Showing 1 location **Job Details** · **Description** · Cordova Safety Products, a division of Bunzl Distribution, is seeking a Customer Service Rep ...

  • Corky's Barbecue

    Customer Service Representative

    6 days ago

    Corky's Barbecue Memphis, United States

    Job Type · Part-time · Description · Job Title: E-Commerce Customer Service Representative · Overview: Corky's BBQ is seeking a customer service representative who will work on our e-commerce platform and assist customers with placing orders, answering questions, and resolving ...

  • Watco Transloading

    Customer Service Representative

    5 days ago

    Watco Transloading Memphis, United States

    ** Customer Service Representative - Memphis, TN** · Location: Memphis, TN, US, 38106 · Category: Transload Operations **Working at Watco** · Watco has a reputation for putting people first. In fact, our company was named to Forbes 2021 list of Americas Best Mid-Size Employers ...

  • Christ Community Health Services

    Patient Service Representative

    1 week ago

    Christ Community Health Services Memphis, United States

    · At CCHS, our goal is to grant equal access to healthcare no matter the economic, social or employment status of our patients. We aim to provide superior patient care If you have a passion for helping people and would like to combine that passion with your faith and clinical sk ...

  • THE BOLD LION LABEL

    Customer Service Representative

    2 days ago

    THE BOLD LION LABEL Memphis, United States

    Job Description · Job DescriptionWe are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. · Responsibilities: · Handle customer inquiries and compla ...

  • U-Haul

    Customer Service Representative

    2 days ago

    U-Haul Memphis, United States

    Location: · 3020 Lamar, Memphis, Tennessee 38114 United States of America · Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will w ...

  • Mark Hardin - State Farm Agency

    Customer Service Representative

    3 weeks ago

    Mark Hardin - State Farm Agency Memphis, United States

    Job Description · Job Description Mark Hardin - State Farm Agency, located in Bartlett, TN is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. Insurance experience is preferred but not required as we will train the righ ...

  • Gossett KIA

    Customer Service Representative

    2 weeks ago

    Gossett KIA Memphis, United States

    Gossett Motors · One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking professional individuals with the ambition and aptitude to become part of the retail automotive industry. We are searching for an ind ...

  • UniFirst

    Customer Service Representative

    5 days ago

    UniFirst Memphis, United States

    UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week, enjoy Saturday and Sunday off We have an im ...

  • Morrow Group

    Customer Service Representative

    3 weeks ago

    Morrow Group Memphis, United States

    Job Description · Job DescriptionDo you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company You'll be responsible for responding to customer inquiries, mitigating servic ...