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Orem

    HVAC Maintenance Technician - Orem, United States - WESTERN HEATING, AIR & PLUMBING

    WESTERN HEATING, AIR & PLUMBING
    WESTERN HEATING, AIR & PLUMBING Orem, United States

    2 days ago

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    Description

    Job Description

    Job DescriptionDescription:

    Position Summary:

    To deliver exceptional HVAC service maintenance on residential heating and air conditioning systems.

    Job Responsibilities:

    • Perform a thorough and accurate HVAC inspection including Health and Safety Checklist and communicate findings to the customer in a written option sheet.
    • Perform all HVAC repairs and replacements to applicable codes.
    • Complete all required documentation on services and collect, record and deliver fees to designated office administration.
    • Facilitate order for all parts required for appointments and ensure preparedness for the day of service.
    • Submit purchase orders to dispatch or other designated purchasing team administrators.
    • Transport materials and tools to the job site and provide proper accounting of assigned tools.
    • Keep vehicle clean and in safe working order and ensure vehicle is stocked and accurately inventoried.
    • Effectively communicate with the customer regarding questions, concerns and problems.
    • Inform a manager if the customer does not have HVAC service before leaving the call.
    • Invoice with cost for services performed.
    • Maintain a courteous demeanor with customers and associates at all times.
    • Participate in company sponsored training classes.
    Requirements:

    Knowledge, Skills and Abilities:

    • Have a minimum of 2 to 5 years of verifiable work experience in the HVAC industry.
    • Knowledge of the fundamental operational functionality of residential air conditioning, heating, and ventilation equipment.
    • Able to troubleshoot problems with refrigerant, electrical, and duct systems on HVAC equipment.
    • Possess good analytical skills and attention to detail.
    • Must be highly organized with good attention to detail and follow through.
    • Excellent customer service skills with desire to exceed customer expectations.
    • Function in a team environment.
    • Must be able to use a computer tablet, smart phone and read a map or follow GPS.
    • Valid driver's license, and approved to drive by Company's insurance carrier.

    Education/Certification Requirements:

    • EPA Certified.
    • A High School diploma or general education degree (GED) required.
    • NATE Certification preferred.
    • HVAC certification or Diploma preferred.

    Working Conditions:

    • Work in indoor/outdoor elements with extreme variation in temperatures.
    • Climbing, heavy lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching.

    Physical Requirements:

    • Ability to work in tight spaces such as attics and/or crawlspaces.
    • Ability to lift 50 pounds, to push, pull, carry or maneuver heavier items.
    • Occasionally work from heights 15 feet or higher above ground.
    • Have good visual acuity to see and focus close, distance and peripheral vision with normal depth perception.
    • Willing to work hours outside of normal work schedule, if needed.
    • Must be able to pass a drug screening test
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