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    Pharmacy Technician Outreach Representative - Boston, United States - Harbor Health Services

    Harbor Health Services
    Harbor Health Services Boston, United States

    2 weeks ago

    Default job background
    FT 40 HRS
    Description

    Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, providing comprehensive healthcare, transportation and social services for more than 580 frail elders who continue to live with dignity and independence in the community and a Woman, Infants and Children (WIC) Nutrition Program. To help further the mission of Harbor, we are seeking a talented Pharmacy Outreach Representative to join our Pharmacy team at our community health centers.

    Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more

    Role:

    The Pharmacy Outreach Representative works under the direct supervision of the Pharmacy Operations Manager and assists with prescription retention and adherence rates at the in-house pharmacies as well as generating new prescription transfers from outside pharmacies.

    Responsibilities:

  • Creates and maintains a pharmacy patient database of all patients on five (5) or more medications at HHSI's in-house pharmacies.
  • Synchronizes all HHSI pharmacy patient medications so that prescriptions are due to be filled on the same date.
  • Reaches out to pharmacy patients 5-7 days before their medications are due to be filled to confirm the patient's medication list and documents any changes.
  • Requests new prescriptions from patient's provider(s), in the event a new prescription is needed.
  • Assists with obtaining new prescriptions that require prior authorization or any other documentation.
  • Acts as the liaison between the patient and the pharmacies regarding prescription management.
  • Successfully processes prescription medications through various insurances including the error resolution process.
  • Coordinates the filling and/or mailing of patient's prescriptions with the in-house pharmacies.
  • Under the supervision of the Pharmacy Operations Manager, strategically identifies opportunities for transferring outside prescriptions to our in-house pharmacies.
  • Communicates with the Clinical Pharmacist regarding any medication adherence issues.
  • May require occasional in-house pharmacy staffing responsibilities.

    • Requirements:

  • High School diploma or equivalent, Registered Pharmacy Technician required , Nationally Certified PhT preferred
  • Current BLS (Basic Life Support for Healthcare Providers) Certification required
  • 1-3 years of pharmacy or related experience in an outpatient clinic pharmacy services or retail pharmacy preferred
  • Must be flexible and be able to work different schedules to meet client and pharmacy needs
  • Demonstrates competent working knowledge of insurance plans
  • Thorough knowledge of the Pharmacy Technician Procedures
  • Ability to work in fast-paced environment and troubleshoot and solve problems
  • Demonstrated strong verbal and written communications skills
  • Must be organized, detailed oriented and be able to prioritize tasks
  • Excellent customer service skills
  • Computer literate with Intermediate skills in Office 365 including Excel, Word and Outlook
  • Must be able to travel to all Pharmacy sites in a timely manner as needed

    • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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