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Front Desk Agent- The Karol Hotel
3 weeks ago
Princess K Investments Clearwater, United States**Job Summary**: · Front Desk Host is a unique position in which the host will be responsible for Front Desk, Bell Services, and Concierge Services. They will be the first impression providing a unique check-in experience. The rooming of each guest utilizing advanced technology t ...
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Cook- The Karol Hotel
3 days ago
Princess K Investments Clearwater, United StatesJob Description · Job DescriptionJob Summary: · The Line Cook will be responsible for preparing the kitchen with a multitude of tasks to include the day-to-day preparation of the meals within all the F&B outlets and to continually uphold the standards in accordance with the Tribu ...
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Night Auditor The Karol Hotel
3 weeks ago
Mainsail Lodging & Development Clearwater, United States**Night Auditor The Karol Hotel** · **Department:** Front Office · **Reports to:** Front Office Manager · **Status:** Non-Exempt · Share this Career Posting: ? **Job Description** · **The Karol Brand:** · The Karol Hotel epitomizes a new era in the age of travel, blending t ...
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Front Desk Agent- The Karol Hotel
2 weeks ago
Princess K Investments Clearwater, United StatesJob Description · Job DescriptionJob Summary: · Front Desk Host is a unique position in which the host will be responsible for Front Desk, Bell Services, and Concierge Services. They will be the first impression providing a unique check-in experience. The rooming of each guest ut ...
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Front Desk Supervisor- The Karol Hotel
2 weeks ago
Princess K Investments Clearwater, United StatesJob Description · Job DescriptionJob Summary: · The Front Desk Supervisor will be responsible for supervising front office staff and implementing and supporting aggressive hospitality practices. Assist staff with expediting problem payments (e.g., problems processing credit card ...
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Front Desk Supervisor- The Karol Hotel
2 weeks ago
Princess K Investments Clearwater, United StatesJob Description · Job Description · Job Summary: · The Front Desk Supervisor will be responsible for supervising front office staff and implementing and supporting aggressive hospitality practices. Assist staff with expediting problem payments (e.g., problems processing credit ...
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K Club Server Assistant- The Karol Hotel
2 weeks ago
Princess K Investments Clearwater, United StatesJob Description · Job DescriptionJob Summary: · K Club Bar and Bistro Server Assistants will be responsible of the dining experience to include greeting the guest, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exception ...
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Night Auditor/Night Security- The Karol Hotel
2 weeks ago
Princess K Investments Clearwater, United StatesJob Description · Job DescriptionJob Summary: · Night Auditor covers the overnight shift and closes all reporting functions for the day. This person serves as the main point of contact for guests during the overnight hours to ensure an exceptional personalized service to all gues ...
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Bartender
2 weeks ago
Princess K Investments Clearwater, United StatesJob Description · Job DescriptionJob Description · Position: Bartender- Marriott · Location: Clearwater, FL · Reports to: Executive Chef, Food & Beverage Manager, Assistant Food and Beverage Manager, Food and Beverage Supervisor · Status: Non-Exempt · Job Summary: · K Club Barte ...
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Front Desk Host
2 weeks ago
Mainsail Lodging & Development Clearwater, United States**Front Desk Host** · **Department:** Front Office · **Reports to:** Front Office Manager and General Manager · **Status:** Non-Exempt · Share this Career Posting: **Job Description** · **Position: Front Desk Host** · Location: Clearwater, FL · Reports to: Front Office Man ...
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Line Cook- MARRIOTT
3 weeks ago
The Karol Hotel- Tribute Portfolio Marriott Hotel Clearwater, United StatesJob Description · Job DescriptionJob Description · Position: Line Cook- The Karol Hotel a Tribute Portfolio with Marriott · Location: Clearwater, FL · Reports to: Sous Chef, Executive Sous Chef · Status: Non-Exempt · Job Summary: · The Line Cook will be responsible for preparing ...
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The Karol Hotel- Tribute Portfolio Marriott Hotel Clearwater, United StatesJob Description · Job DescriptionJob Description · Position: Front Desk Supervisor - The Karol Hotel - Tribute Portfolio Marriott · Location: Clearwater, FL · Reports to: Assistant Front Office Manager · Status: Non-Exempt · Job Summary: · The Front Desk Supervisor will be respo ...
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Room Attendant- MARRIOTT
2 weeks ago
The Karol Hotel- Tribute Portfolio Marriott Hotel Clearwater, United StatesJob Description · Job DescriptionJob Description · Position: Room/Lobby Attendant- Marriott · Location: Clearwater, FL · Reports to: Housekeeping Manager and Supervisors with Marriott · Status: Non-Exempt · Job Summary: · The Karol Hotel with Marriott is looking for a Room/Lobby ...
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House Person- Tribute Portfolio Marriott
2 weeks ago
The Karol Hotel - Tribute Portfolio Marriott Hotel Clearwater, United StatesJob Description · Job DescriptionJob Description · Position: House Attendant/House Person- MARRIOTT · Location: Clearwater, FL · Reports to: Housekeeping Manager and Supervisors · Status: Non-Exempt · Job Summary: · House Attendant will be responsible for assisting the housekeepe ...
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K Club Server
2 weeks ago
Princess K Investments Clearwater, United StatesJob Description · Job DescriptionJob Summary: · K-Club Servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guest ...
Front Desk Host The Karol Hotel - Clearwater, United States - Mainsail Lodging & Development
Description
**Front Desk Host The Karol Hotel**
**Department:** Front Office
**Reports to:** Front Office Manager and General Manager
**Status:** Non-Exempt
Share this Career Posting: **Job Description**
**Position: Front Desk Host**
Location: Clearwater, FL
Reports to: Front Office Manager & General Manager
Status: Non-Exempt
**The Karol Brand:**
The Karol Hotel epitomizes a new era in the age of travel, blending the timeless surroundings of Feather Sound with a new hotel experience that celebrates the happenstance of life. With its stylish lobby restaurant, a lively rooftop bar overlooking the waters of Tampa Bay, a resort-style pool and fitness center, and expansive event space, this boutique hotel is a true gem located just off the coast. Explore the sights of St. Pete- Clearwater and Tampa within minutes and embark on a Florida adventure without limits.
**Job Summary:**
Front Desk Host is a unique position in which the host will be responsible for Front Desk, Bell Services, and Concierge Services. They will be the first impression providing a unique check-in experience. The rooming of each guest utilizing advanced technology to ensure exceptional personalized service to all guests that are consistent and continually in accordance with the Tribute Collection standards under the franchise of Mainsail Lodging & Development.
**Essential Functions**
Assign and escort guest to rooms according to their preferences paying attention to those nonverbal cues to make each experience unique
Assist guests to their rooms
Assist with guest luggage
Provide room quotes and upsell to guest when possible
Ability to interact with guests and share hotel knowledge using personalization such as using the guest name
Responsible to know all functions to showcase the hotel to each guest
Maintain guest confidentiality
Share knowledge of featured wine
Produce room keys for all guests ensuring guest confidentiality throughout their stay and beyond
Maintain knowledge of hotel and brand rewards
Provide local information for shopping, dining, nightlife, and recreational destinations
Receive, store, and deliver luggage and mail
Run errands for guests
Make travel arrangements for guests to include sightseeing and other tours
Assist with coordination between Housekeeping and Front Desk
Verify charges/collect payment from guests for room stays
Respond to guest inquiries
Follow scheduled shifts and follow break and lunch requirements
Report any suspicious activity or unusual items in room
Report any irregular behavior from guests in public areas and or in room
Ability to take initiative and handle assignments with limited supervision
Follow all hotel policies and procedures as outlined in the team member handbook
Maintain cleanliness and order of work area
**Hotel Performance**
Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott.
**Qualification Standards**
**Education & Experience**
High School diploma or higher
Previous hospitality experience preferred
Excellent customer service skills
Excellent communication skills, both verbal and written
Ability to use technology e.g. tablets, iPads
**Physical Demands**
Ability to sit or stand for extended periods of time
Ability to bend
Ability to lift, pull 40 lbs
Ability to communicate clearly
Corrected vision to normal range
Ability to work long hours as needed
**Mental Demands**
Make sound judgments quickly
Work on multiple tasks, making appropriate progress towards deadlines
Able to work independently, take direction, and provide direction to others
Manage differing personalities within the office, the hotel, and the community
Maintain the highest degree of confidentiality
Ability to work effectively in stressful, high-pressure situations
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
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Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsails policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law. Mainsail Lodging & Development maintains a drug-free workplace.
