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Outpatient Services Coordinator - New York, United States - Kootenai Hospital
Description
Outpatient Services CoordinatorInternal Only
Facility
Kootenai Clinic
Department
Kootenai Clinic - Lung and Asthma
Schedule/Shift/Hours
PRN - (As Needed) - Days
Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus at all times.
Responsibilities:
Complies with all Kootenai Health confidentiality and HIPAA standards
Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and is able to provide information and direction as needed
May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas.
Ensures patient demographics and insurance information is maintained in appropriate scheduling systems
Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments
Obtains referrals and pre-authorizations as required and processes charges
Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership
Familiar with standard concepts, practices, and procedures within the field
Relies on experience and judgment to plan and accomplish goals
Regular and predictable attendance is an essential job function
Competent to meet age specific needs of the unit assigned
Requirements and Minimum Qualifications:
High school diploma or equivalent preferred
Two years' experience as a Health Unit Coordinator, Administrative Assistant, Scheduler; or an equivalent combination of related education and experience required.
Working knowledge of medical terminology, confidentiality, HIPAA and electronic health record systems preferredWorking Conditions:
Must be able to lift and move up to 10 lbs
Must be able to reach arms above or below shoulder height
Must be able to maintain a sitting position
Typical equipment used in an office job
Repetitive movements
Continue your career with Kootenai Health
At Kootenai Health, you can continue learning, growing, and advancing.
With 397 beds licensed on the main campus, two critical access hospitals, and more than 50 clinics, we offer an almost endless array of meaningful opportunities.
Our Internal Recruiters are dedicated to providing personalized service to our team members.They are available to answer internal mobility questions and assist you in navigating options to transition and expand your career and skills.
If you're interested in learning more about other roles, inquiring about the internal hiring process, or better understanding career pathways opportunities, please contact the Internal Recruitment team.
We look forward to assisting you in finding a position that meets your lifestyle, goals, talents, and current and future skills.
What to Expect after you transfer:
If you change your title or department, you will receive a new badge. Badges are printed and available in Security on the Wednesday of the week following your transfer.
Your benefits may change if your position status (FT, PT, or PRN) has been updated. Please talk with your Recruiter if you have any questions about your status and benefits.
Those with a primary position as a PRN will receive per diem pay. Per Diem rates are tiered depending on number of years of employment.
If you are moving into a new role, HR will provide you with a new job description to review and sign.
HR will also request documentation for any new requirements for your position, including experience, education, licensure, certification, etc.If EPIC training is required for your role and you have not completed the required module for your position, please complete an EPIC Fast Track Attestation at
If an advanced background check with Health and Welfare is required for your role and you have not completed one previously, you will need to complete the process before your transfer date.
Apply today Please contact Amber or Rebekah by calling us at or emailing
. You can also contact the HR Front Desk at or email
with any questions.
Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex.
Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.
In addition to 100% employer-paid insurance premiums for medical, dental, and vision insurance, full-time employee benefits also include the following:Tuition assistance and career development programs
Robust Retirement Plan
Night, weekend and PRN shift differentials
Join our Talent Community to stay connected with Kootenai Health about job opportunities and events
What makes a successful employee at Kootenai Health?
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