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Program Analyst - Denver, United States - Home Buyers Warranty
Description
Program AnalystTargeted compensation:
$60,000 - $72,000 annual base
Compensation commensurate with experience and skill set
THIS IS A COLORADO BASED POSITION
Who we are:
Founded in 1980, 2-10 Home Buyers Warranty (2-10 HBW) strives to improve the quality of housing and the experience of home ownership though its structural warranty offerings and Home Warranty Service Agreements.
2-10 HBW is based in Denver, Colorado, and proudly partners with thousands of the nation's best builders, real estate agents, and service contractors to provide peace of mind for more than one million homeowners across the country.
Please watch our 2 minute video to see what it's like to join our team https://www.2-What is the role and where can you add value?The Program and Analyst will be essential to enablement, management, processing, and reporting of strategic go-to-market program efforts.
The primary objective of this role will be to partner with Sales Operations, Product, Marketing, Finance, Sales, IT, Accounting, and Legal to drive our partnerships with key players around a RE Transaction or Homeowners for advanced revenue growth to support our Real Estate distribution channel.
The ideal candidate has an innate curiosity for what is happening with our programs, understanding of business models and deal flow, enjoys conducting monthly performance reporting, and interfacing with internal and external stakeholders.
This role needs a self-starter who is proactive by nature, has the ability to define programmatic and operationalization details to implement structures and processes, possess a strong ability to solve problems, showcases collaboration, and is extremely well organized.
The Program Analyst is responsible for ensuring our programs are functioning and operational for our base of current customers as well as supporting the acquisition and onboarding efforts of new customers.
You'll lead the creation of reporting and communication of program health metrics while interfacing with sales and marketing leadership to evaluate near-term and long-term program performance.
Core Job Responsibilities:
Be the person running point and responsible for operational execution support of go-to-market programs that shape the landscape with our strategic customer accounts (RE Partners) with the outcome of driving warranty attachment to RE transaction to progress our Realtor business
Managing, processing, and reporting on the activity, efficiency, and economic metrics for four strategic go-to-market programs for our large account customers and their warranty attachment during a RE transaction
Comfortable with a range of program maturities and sizes; some being small volume, manual processing, and spreadsheet based while others are larger platforms (Salesforce infrastructure) centered around marketing services within an RE Partner or receiving, validation, appending, actioning, reporting, and compensating various forms of RE transaction data an RE Partner provides
Ability to synthase complex topics, cut through the noise, put together solution, action plan, create a presentation, and brief senior leaders
Identifies, develops and executes business development and marketing programs and product marketing initiatives aimed at driving revenue and growing market share, with a focus on accuracy, deadline adherence and tangible results
Leverages existing program and marketing agreements to enhance retention and penetration rates; identifies, develops and implements near-term and long-term acquisition and nurture efforts to ensure continued awareness and patronage
Builds and maintains quarterly and annual program project plans that align with overall organizational objectives; manages to and delivers upon set forth initiatives, timelines and impact
Travel (or virtually join) into markets to accompany sales leaders at customer meetings
Deliver monthly reporting analytics and evaluation of scorecard criteria for a standard template supporting reviews of the business area and program detail
Must be a strategic thinker, but possess the ability to execute tactically
Develops and executes strategic partnership and distribution expansion tactics and programs in support of strategic initiatives to support field sales staff to increase awareness and use of product
Serves as central hub and liaison to between Business Development, Marketing, Sales, Sales Operations, IT, Accounting, and Legal to understand situation, market drivers, and customer needs.
Conducts regular conference calls, meetings and follow up to ensure execution of the program and go-to-market plan while developing and refining new elements, tactics and opportunities to grow brand awareness and market penetrationStays current on industry news and latest trends to identify and act on new opportunities
What skills and experience should you bring to this role?
1.5+ years Sales Operations, Program Management, or Financial Planning and Analysis experience
Good understanding of positioning offerings for expansion within an enterprise go-to-market program generating transaction detail and lead flow
Strong Excel and PowerPoint skills
Creation of market, data, and reporting analysis
Creation and briefing of presentations
Creation of process flow mapping
Understanding of Customer Relationship Management tools and Marketing Automation tools
Critical thinking and problem-solving skills to design solutions, solicit stakeholders, and communicate as new considerations, challenges, or capabilities arise
Willingness to lead and do
Experience building a platform and infrastructure for a program or marketplace a plus
Knowledge of SFTP and API connectivity and transfers a plus
Knowledge of Real Estate, RE Transactions, Mortgage, Title, Insurance, Inspection, Homeownership solutions a plus
Here is what you can expect when you join our team:
A team-first environment focused on our core Values of: "Do the Right Thing, Grow Profitably, Pursue Excellence and Value People"
A comprehensive benefits package designed to increase your health, your financial well-being and your future which includes: medical, dental, vision and life insurance, health savings and flexible spending accounts, disability insurance, employee assistance program, 401k match plan, and generous paid time off plans
2-10 Home Buyers Warranty is an Equal Opportunity Employer
All POSITIONS REQUIRE A PRE-EMPLOYMENT CRIMINAL BACKGROUND CHECK
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