- Serve as an account support to internal EmpiRx Health teams for adjudication, clinical review, and claims support-related matters.
- Ensure timely completion of day-to-day processes and assigned cases, adhering to standard operating procedures.
- Address escalation requests within a targeted 2-hour turnaround time.
- Manage claims override and prior authorization support, delivering exceptional white-glove service to clients and members.
- Act as a subject matter expert on the adjudication platform, demonstrating a keen understanding of claims support.
- Perform under the supervision of the ClinOps Manager and clinical pharmacists.
- Effectively communicate and interact with all other EmpiRx Health departments, fostering teamwork and unity.
- Minimum five years of pharmacy experience
- CPhT certification
- Minimum two years of claim adjudication experience
- Minimum two years of prior authorization experience
- Strong customer service orientation and commitment to delivering concierge-level service.
- Ability to work in a fast-paced environment.
- Time management skills with the ability to meet tight deadlines.
- Excellent verbal and written communication skills
- Proficient in Microsoft Office Suite
- BS (Bachelor's) Preferred
- Two years of experience in PBM, health plan, or equivalent preferred
- EmpiRx Health is on an extraordinary journey where excellence meets innovation.
- We are a collaborative team that encourages groundbreaking ideas, values open dialogue, and prioritizes continuous improvement.
- You will be part of a dynamic team where success is a shared celebration, collaboration fuels progress, and we redefine healthcare together.
- We offer a generous and competitive benefits package.
- You will share in the company's success through our discretionary bonus program.
-
Specialist for Bath Operations
2 weeks ago
Emerald Enterprises Azalea Park, FL, United States FreelanceDo you have manual skills and enjoy supervising and taking care of guests? Then take a closer look at the training as a specialist for pool operations (m/f/d) in Azalea Park, FL. · More information · Next training start: August 1, 2023 · Have we sparked your interest? ...
-
Operations Specialist
1 week ago
BlueSprig Lake Mary, United States: · The Operations Specialist is a non-exempt position responsible for the day-to-day administrative · management of the center. This position works collaboratively with the center leadership to ensure · excellence in delivery and execution of daily operations. · **Responsibiliti ...
-
Operations Area Specialist
1 week ago
First Service Corporation Orlando, United StatesThe Area Specialist ensures the highest possible level of service is being offered to residents, guests, and service providers. Security is responsible for meeting, greeting, and registering guests and residents, as well as maintaining the safety of Operations, Specialist, Operat ...
-
Center Operations Specialist
1 week ago
USO Orlando, United StatesWhy join our team? · With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefi ...
-
Merchandise Operations Specialist
4 days ago
Petco Orlando, United States**Merchandise Operations Specialist** · Category: Stores · Location: 6751 Eagle Watch Dr, Orlando , FL 32822 · Schedule: Part_time · **Purpose Statement** · Responsible for the efficient execution of merchandising · to ensure consistency with product sets and signage displays in ...
-
Campus Operations Specialist
4 days ago
Universal Technical Institute Orlando, United States· Campus Operations Specialist · Job Locations · US-FL-Orlando · ID · Type · Regular · Overview · Perform activities in support of student-facing campus accounting/operations functions. Participates with other service areas to facilitate consistent delivery of service and inform ...
-
Center Operations Specialist
1 week ago
United Service Organizations (USO) Orlando, United StatesWhy join our team? · With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefi ...
-
Center Operations Specialist
1 week ago
USO Orlando, United StatesWhy join our team?With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, ...
-
Operations Support Specialist
3 days ago
Citizenship and Immigration Services Orlando, United StatesSummary · This position is located in Office of Field Operations Orlando FL Field Office. · As an Operations Support Specialist , you will assist management in administering a variety of programs, policies and procedures, provide advice, guidance, and instruction concerning adm ...
-
Operations Area Specialist
1 week ago
FirstService Residential Orlando, United States Part time**Job Overview:** · Operations staff ensures the highest possible level of service is being offered to residents, guests, and service providers\. Operation staff are responsible for meeting, greeting, and registering guests and residents, as well as assisting in operations of pro ...
-
Investment Operations Specialist
6 days ago
GFG Solutions Orlando, United StatesCLIENT SERVICE · -Generate advisory account opening paperwork in accordance with advisor recommendations and fill out forms accurately for successful account opening · -Correspond with clients to gather all pertinent personal information for account opening purposes · -Send clien ...
-
Center Operations Specialist
3 days ago
USO Orlando, United StatesJob Description · Job DescriptionWhy join our team? · With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable ...
-
Premise Health Orlando, FL, United StatesHealthcare Without Rival · Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.Premise p ...
-
Claim Operations Specialist
4 days ago
Travelers Insurance Orlando, United States OTHERWho Are We? · Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture ...
-
Operations Area Specialist
2 weeks ago
FirstService Residential Orlando, United States Paid WorkJob Overview: · Operations staff ensures the highest possible level of service is being offered to residents, guests, and service providers. Operation staff are responsible for meeting, greeting, and registering guests and residents, as well as assisting in operations of property ...
-
Operations Specialist
1 week ago
BlueSprig Winter Park, United StatesThe Operations Specialist is a non-exempt position responsible for the day-to-day administrative management of the center. This position works collaboratively with the center leadership to ensure excellence in delivery and execution of daily operations. · Responsibilities · Job D ...
-
Credit Operations Fulfillment Specialist
1 week ago
Truist Financial Corporation Orlando, United StatesResponsible for a variety of activities supporting the origination, booking, modification, servicing and subordinations of retail consumer and small business purpose loans originated through a variety of channels including the Community Bank, Wealth Fulfillment Specialist, Operat ...
-
Vehicle Operations Support Specialist Ii
1 week ago
Cox automotive (Manheim) Ocoee, United StatesThis position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow. This is an outside/inside position. · - Manage account relationships, maintainin ...
-
Data & Operations Specialist (NOT REMOTE)
5 days ago
Hmong Wisconsin Chamber of Commerce Orlando, United StatesBACKGROUND · The Hmong Wisconsin Chamber of Commerce (HWCC) is a statewide, Community Development Financial Institution (CDFI) whose mission is to provide financial resources and technical assistance to business and community development activities that improve economic opportuni ...
-
operations review specialist ops
4 days ago
State of Florida Orlando, United StatesRequisition No: · Agency: Children and Families · Working Title: OPERATIONS REVIEW SPECIALIST OPS (PROJECT COORDINATOR · Pay Plan: Temp · Position Number: · Salary: $25.00 PER HOUR · Posting Closing Date: 05/15/2024 · Total Compensation Estimator Tool · DESCRIPTION · Thi ...
Clinical Operations Specialist - Orlando, United States - EmpiRx Health
Description
Job Description
Job DescriptionWho We Are:
EmpiRx Health is the leading clinically-driven, customer-first PBM company that puts the pharmacist at the center of its service model to optimize member care while substantially reducing costs for plan sponsors.
What We Do:
We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients.
Who We're Looking For:
EmpiRx Health is experiencing unprecedented growth, and we're seeking a highly skilled and experienced clinical operations specialist. In this critical role, you will ensure proficiency with the adjudication platform, understand claim processing, and provide clinical review support. Clinic Ops staff must operate effectively for clients/members by assisting in support for overrides and clinical reviews promptly to ensure members are receiving white glove service. ClinOps will closely and collaboratively work with a call center, clinical pharmacists, and other internal EmpiRx Health teams.
If you're a highly motivated Clinical Operations Specialist with a robust grasp of pharmacy adjudication processes and clinical review procedures and are eager to make a meaningful impact in the healthcare industry, we encourage you to apply.
What You'll Do:
As a Clinical Operations Specialist, your role will encompass a wide range of responsibilities:
What You Need:
At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're not just breaking down barriers but actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.
Your career at EmpiRx Health awaits – join us in shaping the future of excellence in healthcare.
Careers - EmpiRx Health
**No recruiters, please**
Powered by JazzHR
lhfgZofvt7