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    Automotive Parts Counter - Baytown, United States - Ken Garff

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    Description

    Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor). We're not your standard dealership or group of dealerships and we are pretty proud of that. We strive to do things differently, always looking to change, grow, and progress. Our employees take pride in being part of this innovative environment.


    Big Star GMC, which is part of Ken Garff Automotive Dealership, is currently seeking a skilled Parts Counter Sales Associate who embodies our core values of respect, intelligence, greatness, honesty, and teamwork.

    As a company, our goal is to be recognized as the most esteemed automotive group by treating people R.I.G.H.T. (Respect, Intelligence, Greatness, Honesty, Teamwork) and fostering long-term customer relationships.


    Why Join Us:
    • Paid training and opportunities for real career advancement
    • Competitive compensation package
    • Great people and an engaging company culture
    • Paid Time Off, 401k with Company match
    • Comprehensive benefits including Medical, Dental, Vision, and Insurance options
    • Year-end bonus program for all employees (Garff Giveback)
    • Special discounts on Vehicle Purchase, Parts, Service, and more

    Responsibilities:
    • Handle customer complaints with care and in line with the dealership's guidelines
    • Promote sales of branded parts
    • Improve efficiency in customer interactions and transactions
    • Maintain accurate inventory records
    • Coordinate with Sales Manager to showcase accessories vehicles
    • Monitor parts department workflow and ensure timely completion of work
    • Process warranty and billing adjustments
    • Manage backorders, ensuring quick shipping and delivery
    • Account for all dealership purchases before payment
    • Tag parts correctly for full credit recovery
    • Assist in collecting overdue accounts
    • Notify customers of special-order parts arrival

    Requirements:
    • Minimum of 2 years experience in an automotive parts department preferred
    • Ability to follow instructions and problem-solve effectively
    • High School diploma or equivalent
    • Proficient in computer skills and physically able to lift over 50lbs
    • Valid in-state driver's license and clean driving record

    We are proud to be an Equal Opportunity Employer, where your voice matters in our dynamic workplace environment.



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