- Prepare orders by processing transfers and creating sales orders in GP. Pulling materials, packing boxes; placing orders in designated delivery areas.
- Research parts for customers and service technicians.
- Facilitate customer core returns and warranty returns.
- Meet or exceed customer service standards and abide by company policies and procedures.
- Work in a safe and healthy manner following company safety guidelines, be able to wear appropriate safety PPE when required, and comply with industry standards and procedures. Enforces property protection and access policies and procedures.
- Performs receipt confirmation in GP JF Petroleum Group receipts (Receiving, Transfer receiving, and Shipping).
- Maintain housekeeping to ensure safe and workable standards, along with the maintaining of proper inventory and appearance of sales floor.
- Maintain and drive Over the Counter Sales through excellent customer service.
- Proper management of cash sales inflows and accountability.
- Occasional delivery requests to local customers and technicians in company provided vehicle.
- Assist Service Manager/Director with technician inquiry requests regarding install or parts requirement.
- Minimum High School Diploma or equivalent
- 3+ years of Customer Service experience
- General knowledge of modern warehouse and inventory control systems.
- Preferred: 3+ Years of PEI Parts and Service experience
- Experience with warehouse cycle count activities, shipping, receiving, and storage.
- Must be able to accept calls and work after hours.
- Experience with bar coding, data entry and ERP systems.
- High-level of Organization and attention to detail (5S Lean Warehousing)
- Excellent communication / written skills
- Microsoft Office Suite experience (Outlook, Excel, Power Point, Word)
- Must be eligible to work in the United States without sponsorship
- Must be able to meet companys employment requirements, which includes passing a drug screen, criminal background check, and 60 month MVR, if driving for the company
- Competitive pay
- 401(k) with company match (now 100% match up to 4%)
- Paid time off
- Paid holidays
- Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
- Life insurance-company provided
- Bonus program eligibility
- Paid training for field personnel
- Uniforms provided for field personnel
- Relocation Assistance will be considered for qualified candidates
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Parts Counter Sales - Houston, United States - JF ACQUISITION LLC
Description
The Parts Counter Sales position manages walk-in or phone-in parts operations without supervision responsibilities.
Primary Duties and Responsibilities:
Requirements
JF Petroleum offers:
*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
