Parts Counter Person - Houston, United States - HTS Engineering - Heat Transfer Solutions

HTS Engineering - Heat Transfer Solutions
HTS Engineering - Heat Transfer Solutions
Verified Company
Houston, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Responsibilities:


  • Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions to their HVAC Parts & Supply needs.
  • Maintains current knowledge of products, offerings and promotions in order to partner with customers and grow sales by identifying related products or add on extensions needs; present to customers in person and on the phone.
  • Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery entering quotes and invoices and follow through on fulfillment.
  • Assists with warehouse/inventory management work as needed cycle counts, back orders, PO receipts, transfers, shipping & receiving, store stocking, inventory control & bin location. Occasionally operate a forklift and lifting up to 50lbs.

Qualifications

  • GED or High School Diploma required
  • Experience in a fastpaced, customer focused environment with a focus on customer service, continuous improvement and safety.
  • Minimum of 2 years of inside sales, retail, or related experience; HVAC sales/knowledge and a mechanical aptitude is beneficial
  • Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.

Pay:
$30, $50,000.00 per hour


Schedule:

  • Monday to Friday

License/Certification:

  • ASE Certification (preferred)

Work Location:
In person
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