- Provide prompt and courteous guest service, answering questions, investigating and resolve guest problems and complaints.
- Working with store managers to maintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products, etc.
- Responsible for budgeting, sales forecasts, P/L performance, etc. As well as understand factors which affect sales and profit such as guest counts, marketing, weather, etc.
- Oversight of the facility, equipment, and ground maintenance. Including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
- Troubleshooting and coordinating the on-going maintenance of the POS system.
- Work with store managers to provide supervision and training to teammates including scheduling, coaching, performance management and performance appraisals.
- Holding teammates accountable and utilizing appropriate teammate performance management techniques when necessary.
- Arranging for employment advertising, interviewing, and selecting teammates.
- Monitor staffing levels and adjust accordingly to maintain labor control.
- nel with thorough knowledge of lockout / tag out procedures, MSDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance.
- Showing leadership through swift and accurate direction to teammates or guests who may become injured on the job and report all incidents no more than 24 hours after the occurrence.
- Open and Close the store, as necessary.
- Complete daily, weekly, and monthly paperwork as necessary.
- Maintain and enforce proper cash controls.
- Manage Loss Prevention to ensure LP policy compliance; promote honesty and integrity in all business transactions; Handle reports of theft of inventory, assets, and/or cash shortage over $10.
- Assist at other locations as needed.
- Establish clear expectations to the team, delegate effectively, promote the Respect in the Workplace
- Maintain an Open-Door policy, be approachable and communicate regularly with all team members
- Follow up on all issues in a timely manner
- Conduct staff meetings
- Hold subordinates accountable, confront unacceptable performance and discipline appropriately
- Meet company goals, providing clear vision / direction / strategy to subordinates and to set the example for attitude, professionalism, and work ethic at the location.
- Strong work ethic; independently motivated to produce results with limited influence from others
- Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
- Ability to review, analyze, and interpret information, identify problems, and make decisions
- Ability to read, understand, and follow procedures and guidelines
- College degree preferred
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District Manager - Las Vegas, United States - WESTERN AUTOMOTIVE VENTURES, INC (DBA Big O Tires)
Description
Job Description
Job DescriptionMUST HAVE A SENSE OF HUMORStart your new career today & enjoy job stability and room to grow with Big O Tires as an "Essential Business" team member Conduct Teammate Orientation meetings if needed at your location.
Provide safety, security, and environmental leadership for all store person
Western Automotive Group, LLC DBA Big O Tires owns and operates 11 local auto service centers throughout Las Vegas and Henderson. We offer a fun, fast paced work environment with a comprehensive benefit package. Those packages include medical, dental, vision, life, Aflac plans, certification/tuition reimbursement and paid vacations. At Big O Tires we invest in you and your future by providing excellent training for our technicians and management positions. We offer fast track career advancement opportunities for hard working team players who can deliver results. If you are looking for more than a job apply today and begin your career with Big O Tires
Description
District Managers are expected to train, supervise, and coach their teammates. To elevate their performance in daily functions such as sales, customer service and inventory management. In addition, the District Manager must be willing to step in and perform all functions in the front of the house as needed. You will be expected to complete all computer-based training, in person classes and obtain required certifications. You will also be expected to hold yourself and your subordinates accountable for attendance, safety, proper uniforms, company policies and compliance with all applicable regulations.
Responsibilities Will Include, But Not Be Limited To
Management/ Supervisory Responsibilities
Position Criteria
Our stores are open 7 days a week, which may include weekends and some holidays