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    Learning Management System Administrator - Rockville, United States - EMMES Corporation

    EMMES Corporation
    EMMES Corporation Rockville, United States

    1 week ago

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    Description
    Overview

    Job Posting Title
    US Remote/Rockville/Frederick/Wilmington

    TheEmmesCompany, LLC("Emmes") isa global, full-service Clinical Research Organization dedicated to excellence in supporting the advancement of public health and biopharmaceutical innovation.

    We believe in the power of truth, so much so that we named our companyEmmes, which means truth.

    Through decades of experience we have learned that collaborative relationships thrive and human health benefits when truth is our compass.

    Our"Character Achieves Results"culture is driven by five key valuesthat guide our actions in the way we conduct research and distinguish us as an organization: Integrity, Agility, Passion for Excellence, Collaborative Partnerships and Intellectual Curiosity.

    Wearea trusted partner to clients who share our passion for improving public health in a world of ever-changing scientific research.

    If you share our motivations and passion in research, come join us You will be joining acollaborative culture that empowers everyEmmesemployee — from entry level through top executive — to contribute to our clients' success by sharing ideas openly and honestly.

    Primary Purpose

    The Learning Management System (LMS) Administrator is involved in every aspect of configuring and maintaining a single system of record for training and associated documentation in compliance with federal and international guidelines and requirements for clinical research organizations.

    Responsibilities

    Configuration
    Leads implements the initial and ongoing configuration of fields for courses, sessions, learners,

    instructors, learning plans and all related items for the effective data capture, maintenance and reporting in Emmes' audit-ready environment
    Develops and implements a migration plan to move training data from Totara to an updated learning management system
    Establishes and maintains, in partnership with IT, integrations that feed data to the learning management system to ensure that the LMS is current with other Emmes systems
    Creates and executes a long-term plan for learning management system growth and improvement
    Creates systems and workflows to ensure that all course resources are properly set up and available
    Facilitates the escalation of and resolution for IT issues connected to the learning management system and/or external tools Testing
    Uploads SCORM packages to the LMS
    Conducts tests to ensure SCORM courses perform and document completion properly prior to full launch
    Manages the sandbox environment
    Maintains a bank of test user accounts
    Enters data for each SCORM package to initiate reviews and/or retirement
    Manages the testing and evaluation of new features and tools that integrate with the LMS by facilitating and managing vendor vetting and training
    Data Integrity and Reporting
    Interprets and applies compliance requirements as related to training tracking
    Defines and runs regular and ad hoc compliance reports
    Monitors employee compliance in required courses and identifies employees who are out of compliance for further follow-up
    Tracks usage of the learning management system features to provide reports on trends and creates and executes a plan to address those issues and trend
    Maintenance
    Assigns and manages appropriate learner, instructor and administrator accounts and access
    Monitors all accounts and removes access when employees leave Emmes
    Establishes approaches to differentiate active and inactive employees and maintains training histories for terminated employees in alignment with regulation and the law
    Enters and manages attendance from live course deliveries
    Manages instructor schedules in the LMS
    Works with LMS provider to remain current on system specifications and updates
    Communicate updates and changes to the LMS as needed
    Customer Support and Troubleshooting
    Provides help resources and training for learners, instructors, students, faculty, and staff

    including instructional videos, how-to guides, and FAQs related to the usage of the learning management system, instructional technology, and documents relevant data about each external learning tool in a central repository
    Establishes and manages a help desk ticking system with designations for LMS support
    Responds to all requests for support as related to the LMS
    Manages relationships with the LMS vendor

    Qualifications

    Master's Degree in Education Technology or related field
    Technical certifications or coursework related to LMS administration
    Minimum 3 years of learning management system maintenance and administration
    Minimum 3 years' experience integrating tools and technologies
    Minimum 3 years' of management or leadership experience
    Proven ability to effectively communicate with faculty, staff, and senior leaders
    Documented experience leading a learning management system migration.
    Demonstrated ability to lead learning management systems in a global, compliance-driven

    organization; Totara and Veeva Vault Training preferred
    Demonstrated ability to create systems and process that support the effective management of the LMS
    Skills in managing relationships with learning technology providers
    Advanced proficiency with MS Office suite
    Ability to troubleshoot learning management issues
    Excellent customer service skills
    Strong verbal and written communication skills
    Advanced proficiency integrating external tools into the learning management system (preference for Totara and Veeva Vault Training experience)
    Advanced understanding of HTML/CSS and JavaScript
    Knowledge of LTI, API and OAuth
    Proactive communication skills
    Problem solving capabilities
    Proficiency in training curriculum development preferred

    Emmes requires all US based Clinical Research Associate new hires to be fully vaccinated before their first day of employment.

    All new hires may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing.

    Emmes complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons.
    Why work at Emmes?

    At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program.

    We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

    Flexible Approved Time Off
    Tuition Reimbursement
    401k Retirement Plan
    Work From Home Anywhere in the US
    Maternal/Paternal Leave
    Casual Dress Code & Work Environment

    CONNECT WITH US
    Follow us on Twitter - @EmmesCRO
    Find us on LinkedIn - The Emmes Company, LLC

    The Emmes Company, LLC is an equal opportunity affirmative action employer and does not discriminate in its selection and employment practices.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

    #J-18808-Ljbffr
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