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    Junior System Administrator - Rockville, United States - Addition Management

    Addition Management
    Addition Management Rockville, United States

    4 weeks ago

    Addition Management background
    Description

    Title: Jr. System Administrator

    Location: Rockville, MD

    Salary: $65k - $80k

    Growing Distribution Company is seeking a Jr. System Administrator to join their team

    Responsibilities:

    • Setup of hardware and equipment for workstations - new & existing.
    • Ability to work with Office suite – Outlook, Word, Excel, Powerpoint
    • Provide systems/equipment support for Remote workers.
    • Experience with managing day to day operations within IBM hardware infrastructure – NCR Retailix ERP and WMS a plus
    • Maintain inventory of hardware, equipment, licenses, etc.
    • Meet SLA requirements as designated.
    • Ability to support on premise solutions and cloud services.
    • Manage printers, scanners, network equipment, etc. Keep hardware up to date.
    • Manage Office 365 environment, including users, groups, devices, storage, support, etc.
    • Manage cell phones & cell service, including accounts, devices, and support.
    • Manage phone system - setup, training, user support, directories, extensions, etc.
    • Maintain servers, networks, WiFi, and ensure system security.
    • Document processes and perform diagnostic tests as needed.
    • Keep track of technological advancements and trends in IT support.
    • Train employees on hardware functionality and software programs.
    • Resolving logged errors in a timely manner.

    Qualifications

    • Associate's degree in computer science preferred but not required, information technology or similar certifications.
    • 2 - 3 years of experience as an IT Specialist or similar role.
    • In-depth knowledge of computer hardware, software, and networks – support IBM AS400 and similar infrastructure
    • Proficiency in IT helpdesk software, such as SA Manage, JitBit or similar products.
    • Experience in documenting processes and monitoring performance metrics.
    • Basic knowledge of security systems i.e. Sonicwall
    • Knowledge of Wifi Meraki based systems
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