- User Interaction and Problem Resolution - Work directly with end users to understand and resolve application issues, ensuring clarity in problem descriptions and solutions.
- Onboarding- Manage onboard requests to ensure all internal and external users are onboarded properly.
- Effective Communication -Demonstrate excellent communication skills, providing clear, concise updates to both IT team members and business users, ensuring that all parties understand issue statuses and resolutions.
- Internal IT Support -Enhance the internal IT knowledge base by documenting frequent issues and resolutions, thereby streamlining problem-solving efforts for recurring challenges.
- High-Paced Environment Adaptability- Efficiently manage multiple tasks and priorities in a demanding work environment, ensuring timely and accurate issue resolution.
- Team Collaboration - Collaborate effectively within a team, sharing knowledge and learning from peers to improve overall team performance and problem-resolution efficiency.
- Education/Training- Manage and perform educational training for internal and external users.
- Educational Background - bachelor's degree in computer science, Information Technology, or a related field.
- Experience- 1-2 years of customer service and support experience.
- Analytical and Problem-Solving Skills - Exceptional ability to analyze, troubleshoot, and resolve complex problems.
- Communication Skills - Outstanding communication and interpersonal skills, capable of effectively navigating between technical and non-technical domains.
- Multitasking Skills - Ability to handle multiple priorities in a fast-paced environment without compromising on the quality of work.
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Jones Lang LaSalle IP, Inc. Orlando, United StatesJLL supports the Whole You, personally and professionally. · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our ind ...
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Revolution Technologies Orlando, United States6 MONTH CONTRACT TO START POSITIONS AVAILABLE · 100% ONSITE IN ORLANDO, FLORIDA.....LOCAL CANDIDATES PREFERRED · Position Summary: · Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical suppo ...
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Oracle Orlando, United States Regular EmployeeTechnical Support Analyst - Cloud Payments to work out of our Columbia, MD OR Orlando, FL office : We are seeking a highly skilled and motivated Technical Support analyst to join our Payment Operations team who provides operational support for the Oracle Payment Cloud Services o ...
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Technical Support Analyst
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Oracle Orlando, United States Regular EmployeeTechnical Support Analyst - Cloud Payments to work out of our Columbia, MD OR Orlando, FL office : We are seeking a highly skilled and motivated Technical Support analyst to join our Payment Operations team who provides operational support for the Oracle Payment Cloud Services o ...
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Lockheed Martin Corporation Orlando, United StatesJob Description · The selected candidate will support and manage internal review process for high visibility programs. Interact daily with leadership across MFC programs and within Enterprise Performance. Support and lead aspects of enterprise wide initiatives working across mul ...
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Technical Analyst 3-Support
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Oracle Orlando, United States OTHERAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. · When everyone's voice is heard, we're inspired to go beyond what's been done before. It's ...
Technical Support Analyst - Celebration, United States - La Rosa Holdings Corp. (Nasdaq: LRHC)
1 week ago
Description
Join our dedicated technology team at La Rosa Realty and play a crucial role in providing support to our end-users, facilitating their access to applications, and resolving their issues promptly. We seek a proactive and detail-oriented professional who thrives in a dynamic, fast-paced environment. Our team is committed to delivering exceptional support and solutions to our users, with a strong emphasis on communication and effective problem-solving.
This role demands a solid foundation in operations and customer support. A basic understanding of the real estate industry is a plus. Familiarity with Agile Scrum at Scale, and related frameworks is also highly beneficial. The ideal candidate will act as a liaison between end users and our technical development team, ensuring that application issues are understood and resolved effectively.
Responsibilities include:
Requirements:
Local candidates only. No relocation or sponsorship is available.