Donor Relations Coordinator - Arlington, United States - Employment Enterprises, Inc.

Description

Development Associate Responsibilities:

• Advises and assists the Director of Annual Appeals, with all development activities; including the creation, organization and preparation of materials and assisting with outside vendors and mail houses.
• Manages donor inquiry processes to effectively resolve requests or route to team member.
• Drafts, proofs, and edits materials for events
• Responsible for preparing and sending monthly acknowledgments; coordinates with outside mail house vendor to accomplish these communications.
• Assists Director of Annual Appeals with mailings, to include copywriting, data querying, and collaboration with freelance graphic artist on materials.
• Updates and maintains information. Development pages on the website, both for public view and internal use. Upon request, uploads materials for other Development Office program directors on the Development website page.
• Provide communication support for various program areas in the Office of Development such as creating ads (banner and print) and produce an Annual Report. Works directly with staff to create a monthly series of ads during March – June.
• Develops and manage campaign emails using Mail Chimp software to designated donors. This includes running queries in database for email recipients. Further, works directly with Office of Communications to develop ads and write content for the social media campaigns.
• Works directly with staff and volunteers to train them on processing in-pew pledges during the workshops and throughout the campaign. Help write training materials and announcements to guide them in their efforts to support the organization.
• Drafts responses to various donor correspondence for the Director of Annual Appeal's review. Provides investigative research for donor pledges and/or donations when required.
• Reviews, analyze and generates reports from fundraising financial data for various campaigns in the Office of Development. Prepare special reports as needed for parishes, mailings, auditors or other needs when requested.
• Coordinates multiple Donor Appreciation special events. This includes securing locations for events and helping to coordinate all aspects of the events from planning stages to the day of event. Attendance at events, which occasionally occur on weekends or evenings, is required. During events, gives direction to donors, and manages duties of on-site development staff assisting at the event.
• Manages donor inquiry processes to effectively resolve request or route to team member.
• Presents at training meetings. This includes securing locations or arranging Zoom Training Meetings and helping to coordinate various aspects of the meetings. Also, this position attends the Training meetings and acts as a staff liaison to parishes.
• Assists in preparation of reports or presentations for various meetings that may include the Diocesan Finance Council, Pastors' Meetings and other diocesan meetings or events.
• Attend meetings and acts as a scribe for the Committee quarterly Meetings. After these meetings, prepares notes of all comments made at the meeting and works with Appeal Director to synopsize.
• Coordinate email invitation to members. Develops invitation, response form, drafts email for approval, sends emails, manages RSVP's to this event and assists in person at these four events with the Bishop.
• Assembles and prepares information or data from reporting module. Assists in creating weekly flash report and parish summary report to parishes during the peak monthly campaign.
• Collaborate directly with graphic artist to write, design and create materials including text for the annual appeal table cards, PowerPoint slides and posters presented at donor events.
• During campaigns, assist with processing in-pew pledges (typically Feb.- April).
• During the campaign, oversee management of staff with the in-pew processing and shipping of materials to parishes. Trains and directs other Development office staff working on the in-pew pledges.
• Oversee the management of the Inbox to respond to donors in a timely matter. This includes obtaining pre-approval for donations on behalf of donors and providing guidance to Development Admin Assistant in the processing of donations and providing time-sensitive required documentation to the Director of Annual Appeals for upload to the VA portal.
• Collaborate with the Development Admin Assistant in supporting the processing with check deposits and donor acknowledgement letters, when needed.
• Posts stewardship messages on parish bulletin portal on a quarterly basis. Also posts timely messages for parishes regarding specific second collections or other specified development efforts.
• Creates flyer for use at parishes and insertion in the newsletter.
• Assists Executive Director with weekly parish update reports that are used in conjunction with visits/events by the bishop to identified parishes.
• Provide additional support to the Director of the Office of Development when needed by assisting with Development programs and projects within the scope of the position.
• Provides occasional support to other office development program areas as needed and directed.

Development Associate Qualifications:

• Bachelor's degree in communications, business or equivalent degree or experience.
• Three or more years of development experience in a non-profit organization preferred.
• Experience with event planning and working with a contact relationship management (CRM) database for fundraising highly required.
• Proficient in the MS Office suite of applications; intermediate proficiency at a minimum in Excel is required.
• Strong knowledge of Adobe Acrobat Pro, In-Design and Email Marketing software highly desirable.
• Ability to communicate effectively, both verbally and in writing, and have an engaging and empathetic phone voice.
• Exceptional interpersonal and negotiation skills with a service orientation.
• Must be accurate, detail oriented and be able to problem solve.
• The ability to work with confidential information and use discretion is required.
• Able to prioritize projects and work as a team player.
• Must be a self-starter, able to work with minimal supervision and handle multiple projects/priorities.

What we offer:

• 401(k) retirement plan
• Medical and dental benefits for qualifying professionals
• Flex spending account
• Credit Union Membership
• Voluntary Supplemental Insurance

"Our Equal Employment Opportunity Policy: Employment Enterprises, Inc. is an equal employment opportunity employer. We recruit, employ, assign, train, compensate and promote without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, U.S. Veteran status, or any other protected category under applicable law."