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    Nutritional Services Business Ops Program Manager - Orlando, United States - Adventist Health System

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    Description
    All the benefits and perks you need for you and your family:


    • Benefits from Day One
    • Paid Days Off from Day One
    • Career Development

    Our promise to you:
    Joining AdventHealth is about being part of something bigger.

    It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.

    AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

    Shift :
    Hybrid. 1-2 days per week on-site

    The community you'll be caring for:

    • Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
    * serves as the major tertiary facility for much of the Southeast, the Caribbean and South America

    • AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
    • We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

    The role you'll contribute:


    The Business Operations Program Manager works closely with the Executive Director to develop department budgets based on data and gathers all information necessary to justify and gain executive approvals.

    Creates reports and dashboards using spreadsheet analytics; collaborates with financial analyst to provide necessary data for AH reporting; collaborates with department end-users to identify needs and opportunities for improved data collection and reporting.

    Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

    The value you'll bring to the team:
    Strategic Planning


    • Oversees the strategic development and implementation of quality measures to ensure that services are safe, cost effective, and aligned with evidence-based best practices.
    • Develops department budget based on data and gathers all information necessary to justify and gain Executive Director and executive approvals
    • Actively participates in the strategic planning for the department, including prioritization of initiates, capital equipment planning and communication models.
    • Completes projects and produces materials within established or adjusted budget and time parameters
    • Remains current with industry trends and other areas of related responsibility.
    Analytics


    • Proactively uses data analysis techniques to track, monitor and communicate the operational, clinical quality, and financial outcomes of assigned areas and to benchmark performance against internal targets and against local and national practices.
    • Provides verbal and written communication/documentation essential to projects and process improvement.
    • Analyzes and presents collected data to management, other departments, and external stakeholders.
    • May create presentation for management to showcase progression of goals, landmarks, and other opportunities.
    • Creates reports and dashboards utilizing spreadsheet analytics, or through other associated programs.
    • Collaborates with department end-users to identify needs and opportunities for improved data collection and reporting.
    • Responsible for creation and maintenance of scorecards and dashboards.
    • Collects data from internal and external sources to support the development and coordination of various products and services.
    • Improve and streamline data collection to ensure data quality and accuracy.
    • Collaborates with financial analyst to provide necessary data for AH reporting.
    Communication


    • Prepares reports and correspondence in an accurate, neat, and timely manner.
    • Reports progress to NS Executive Director.
    • Presents results to stakeholders to drive performance.
    Qualifications

    The expertise and experiences you'll need to succeed:

    KNOWLEDGE AND SKILLS REQUIRED:

    • Strong organization skills
    • Analytical and problem-solving skills; ability to analyze data and identify trends
    • Excellent verbal and written communication skills
    • Ability to work in a matrix-management environment to achieve organizational goals
    • Creative, innovative, and receptive to change
    • Proficient in Windows Office Suite, especially Outlook, Word, Excel, and PowerPoint
    • Financial and statistical analysis skills essential to job duties
    • Skilled or experience in report writing

    EDUCATION AND EXPERIENCE REQUIRED:

    • Bachelor's degree in food service management, accounting, business, hospitality, or related field OR Four (4) years of related experience.
    • Six (6) years of related experienc
    This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.


    Category:
    Nutritional Services


    Organization:
    AdventHealth Orlando


    Schedule:
    Full-time

    Shift: - Day


    Req ID:


    We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.


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