- Actively and consistently support all efforts to simplify and enhance the customer experience
- Professional and highly motivated with strong sales coaching and developmental experience in a fast-paced, dynamic Call Center Sales environment.
- Develop new sales strategies within the call center to maximize opportunities
- Oversee all daily sales activities of the Sales Representative Team. Lead and guide the team in the attainment of revenue goals and performance metrics. Monitor calls and performance stats and provide individual Sales Representative feedback. Motivate, coach and mentor Sales Representative. Plan and lead team meetings. Create, deliver, implement and manage individual Sales Representative Performance Improvement plans (PIPs) and Corrective Action Plans (CARs). Develop and maintain a positive sales culture.
- Lead and guide the team in the attainment of marketing campaign goals. Partner with marketing department in the development, implementation and evaluation of marketing campaigns. Monitor rep and team performance; conduct coaching. Provide post-launch feedback to Sales Representative and marketing leadership.
- Perform all staffing-related activities including recruiting, hiring, on-boarding, goal-setting, monitoring, measuring and coaching performance. Conduct regular performance reviews.
- Perform multiple administrative duties: Create and manage Sales Representative work schedule. Review and approve time-off requests and timesheets. Review, reconcile and approve commission reports. Approve customer credits.
- Develop and maintain positive relationships with other departments: sales operations, field operations, marketing, product development, training and customer care.
- Perform other duties as requested.
- Ability to read, write, speak and understand English
- Ability to recruit, develop, maintain and optimize a team of sales professionals
- Knowledge of voice, data and television products and services
- Bilingual: Spanish Required
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Inbound Sales Representatives
2 weeks ago
Business Consulting & Software El Paso, United StatesJob Description · Job DescriptionWe are a Business Consulting & Software Provider Company dedicated to meeting the needs of our clientele throughout the United States. · We are seeking Account & Manager Sales Representatives. · You will resolve customer questions and offer soluti ...
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Supervisor, Residential Inbound Sales
4 days ago
SPECTRUM El Paso, United StatesJob Description · Accountable for meeting and exceeding established sales goals for residential customers. This position reports to the Residential Inbound Sales Manager. The Supervisor is responsible for coaching and development of a team of Inbound Sales Reps in a fast-paced, q ...
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MEDICARE ADVANTAGE INBOUND SALES
2 weeks ago
approved senior benefits El Paso, United StatesJob Description · Job DescriptionWe are seeking a Medicare Advantage EXPERIENCED SALES PERSON . Work side by side with our A rated inbound sales team. · Engage with clients helping them find tailored health insurance solutions. · You will be on a live inbound platform . · Respons ...
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Call Center Sales Rep
4 days ago
SPECTRUM El Paso, United StatesJob Description · Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19/hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone se ...
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Call Center Sales Rep
5 days ago
Spectrum El Paso, United StatesOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19/hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictio ...
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Call Center Sales Rep
5 days ago
Charter Spectrum El Paso, United StatesDate posted: 05/16/2024 Requisition Number: Business unit: Marketing Location: El Paso, Texas Areas of interest: Call Center, Inside Sales, Sales Position Type: Full Time SIB120 · Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a ta ...
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Call Center Sales Rep
1 week ago
SPECTRUM El Paso, TX, United StatesOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.You may also qualify for free internet, TV and phone services (restrictions do apply). · Maximize sales opportunities by effectively answering and hand ...
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Bilingual Licensed Health Insurance Agent
1 week ago
e-TeleQuote Insurance El Paso, United StatesJob Description · Job DescriptionDescription:Join e-TeleQuote Insurance and be part of a rewarding career in the Health Insurance industryAt e-TeleQuote, we're more than just a company – we're a community united by our core values of innovation, accountability, excellence, integr ...
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Bilingual Supervisor Spanish/English
3 weeks ago
SPECTRUM El Paso, TX, United StatesAccountable for meeting and exceeding established sales goals for residential customers. This position reports to the Residential Inbound Sales Manager. The Supervisor is responsible for coaching and development of a team of Inbound Sales Reps in a fast-paced, quota-driven sales ...
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Salon receptionist/ Membership Sales Associate
2 weeks ago
Amazing Lash Studio El Paso, United StatesOverview: · Hiring immediately for a Salon receptionist/ membership sales specialist / customer service representative in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty ...
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Call Center Sales Rep
5 days ago
SPECTRUM El Paso, TX, United StatesJob Description · Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19/hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone s ...
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Sales Support Specialist
2 weeks ago
Altisource El Paso, United States Full timeCompany Description · ARE YOU READY TO WORK AT ALTISOURCE? · As the industry leader, with a dominant market position for residential investment data, analytics, and technology, Altisource is uniquely positioned, offering the most comprehensive set of untapped real estate industr ...
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licensed sales representative
5 days ago
Sofia Machuca Agency El Paso, United StatesJob Description · Job DescriptionJoin the Sofia Machuca Insurance Agency, a thriving insurance agency dedicated to serving the El Paso/Horizon City, Texas community. We are a team that values personal connections, professionalism, and excellence in all that we do. While we do not ...
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Direct Sales Representative
1 week ago
Sentry El Paso, TX, United StatesSentry Insurance is seeking a highly motivated, self-starter with strong organizational skills to join our team of insurance agents. This team focuses on incoming sales calls for our Motorcycle lines written through Harley Davidson Insurance. · Our call center is open from Monday ...
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Territory Account Manager
1 week ago
EquipmentShare El Paso, United StatesEquipmentShare is Hiring a Territory Account Manager · EquipmentShare is searching for a Territory Account Manager for our facility in El Paso, TX to support our team as it continues to grow. · EquipmentShare is seeking a Territory Account Manager to be responsible for expandin ...
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Customer Support Representative-Remote
3 weeks ago
Pearl Interactive Network El Paso, United StatesPearl Interactive Network, Inc. is a fast growing managed services and national staffing firm. In addition to performing a social mission of creating jobs for veterans, disabled veterans, people with disabilities, military spouses and people living in geographically challenged ar ...
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Rebar Fabrication
2 weeks ago
White Cap Supply Holdings, LLC El Paso, United StatesA position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...
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Call Center Agent Bilingual- REMOTE
2 weeks ago
Answernet Inc El Paso, United StatesJob Description · Job DescriptionJob Type: Full Time – Work from Home · Hours: Vary from 5:00 am -11:00 pm · Salary: $ Hourly · Benefits: Available after 60 days for full-time employees · About AnswerNet · AnswerNet is the brand name for the AnswerNet family of companies includi ...
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Outbound Telesales Agent-Remote
1 week ago
Answernet Inc El Paso, United StatesJob Description · Job DescriptionJob Type: Full Time · Hours: M-F 8:00 AM-4:30 PM or 10:30 AM-7 PM CST · Salary: $13-$15 + Commission available · Benefits: Available after 60 days for full-time employees · About AnswerNet · AnswerNet is the brand name for the AnswerNet family of ...
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Store Associate Part-Time
3 weeks ago
DSW El Paso, United States Part timeYou must apply through our internal portal: · ** Store Associate Part-Time** · DATE: Apr 20, 2021 CITY: El Paso BRAND: DSW REQ #: LOCATION NAME: Las Palmas Market Place, El Paso DEPARTMENT: Stores **General Summary** · Store Associates provide friendly service to customers sho ...
Supervisor, Residential Inbound Sales - El Paso, United States - Spectrum
Description
JOB SUMMARYAccountable for meeting and exceeding established sales goals for residential customers. This position reports to the Residential Inbound Sales Manager. The Supervisor is responsible for coaching and development of a team of Inbound Sales Reps in a fast-paced, quota-driven sales environment that is highly transactional and customer focused.
MAJOR DUTIES AND RESPONSIBILITIES
Required Skills/Abilities and Knowledge
High School diploma or equivalent
Required Related Work Experience and Number of Years
Inside Sales experience, commercial experience preferred - 2-3
Supervisory experience preferred preferably in an inside sales capacity - 1-2
PREFERRED QUALIFICATIONS
Preferred Education
2+ years post high school education preferred
WORKING CONDITIONS
Office environment
Exposure to moderate noise levels
Occasional travel as required
SIB
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Supervisor, Residential Inbound Sales professionals in El Paso
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Nichol Terrell
Customer service representative