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    Customer Service Rep - Raleigh, United States - Anderson Automotive Group

    Anderson Automotive Group
    Anderson Automotive Group Raleigh, United States

    1 week ago

    Default job background
    Description

    **This position pays up to $18/hr, you will have a training schedule when you start. We are looking for someone who has complete flexibility Monday-Saturday because the hours or days could change depending on the service department needs.**

    **We are looking for individuals who:**

    Are engaged customer advocates

    Meet or exceed (attainable) performance targets

    Are brand ambassadors both internally and externally

    Think on their feet and can learn in an ever-changing environment

    Handle customers needs with integrity and empathy in one transaction

    Demonstrate computer super powers while accurately navigating and maneuvering through multiple applications and screens simultaneously

    Have impeccable time management skills

    Actively engage and participate in training and weekly coaching sessions

    Take initiative

    Are adaptable Change is a constant in the automotive world, i.e. program offerings, computer tools, process changes, etc.

    Strive to be the best they can be and maintain a high level of superior customer service/professionalism to a diverse group of customers

    Bilingual English/Spanish preferred but not necessary

    *Benefits, Benefits and More Benefits*

    Full Time Employment

    Medical, Dental, Vision & 401k plans

    Paid Time Off

    Fun working environment

    Company discounts

    **Qualifications / Successful candidates for this position will have:**

    2 years experience in providing customer service either via phone or in person.

    Ability to type accurately and quickly.

    Maintain a positive environment, working with co-workers and customers within a diverse culture.

    Excellent telephone manner and listening skills.

    The ability to relate to customers in a professional and courteous manner.

    The ability to work in a team environment.

    The ability to work under pressure.

    The ability to sit for long periods of time.

    Excellent attention to detail and multi-tasking ability.

    Self-motivation to work under his/her own initiative.

    Must pass drug test and state, federal and criminal background check

    Must have High School diploma or general education degree (GED). (Associates degree preferred)

    Must be at least 18 years of age

    We are an equal opportunity employer.

    **Apply for Customer Service Rep - Call Center (service)**

    First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Yes No Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Education Highest level of education completed Military Experience Yes No Signature and Verification

    I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

    Full Name Date: 2/2/2022

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