Urgently Hiring Customer Service Rep - Raleigh, United States - Storm

Storm Raleigh, United States

3 weeks ago

Description

Benefits:

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

We are seeking a motivated and enthusiastic Customer Service Representative to join our team. The ideal candidate should have excellent communication skills and a passion for helping people. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring customer satisfaction.

Responsibilities:

Respond to customer inquiries via phone, email or chat in a timely and professional manner
Resolve customer complaints and issues to ensure customer satisfaction
Manage and maintain customer accounts and records
Work closely with other departments to ensure customer needs are met
Identify and escalate issues to the appropriate parties when necessary
Continuously improve customer service processes and procedures

Requirements:

Excellent communication skills, both verbal and written
Previous experience in customer service preferred
Ability to multitask and prioritize tasks effectively
Strong problem-solving skills
Ability to work in a fast-paced environment
High school diploma or equivalent

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a team player with a passion for customer service, we encourage you to apply.

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