MCC Patient Care Manager - West Hollywood, United States - Mens Health Foundation

Description

Job Description

Job Description

Are you in search of a fulfilling and meaningful position? Do you want to work for an organization that promotes growth and development?

Here at Men's Health Foundation, we envision a world where inequity and stigma do not separate people from healthcare.

"Reimagining Healthcare" is our commitment to affirming the unique experience of every patient. We prioritize our patients' evolving needs and strive to help each patient feel comfortable, understood, and respected.

Why Men's Health Foundation?

Men's Health Foundation is seeking compassionate, mission-driven individuals. We believe that by reimagining how healthcare is delivered, we can help create greater health equity for those most at risk, breaking down barriers to care. We welcome all backgrounds, gender identities, and expressions.

We recognize our staff as the heart of our organization and seek to provide a generous and competitive benefits package to support our employee's well-being. We offer the following:

• Medical, Dental, Vision, Life and LTD insurance (may be eligible on the 1st of the month following date of hire)
• 11 Paid Holidays + 1 mental health day
• 401(k) Retirement plan (may be eligible for employer matching up to 4% following completion of 90th day of employment)
• Flexible Spending Account (FSA)
• 40 hours of sick pay (following completion of 90th day of employment)
• 120 hours of PTO accrued within the 1st year of employment

We seek team members who embrace and champion diversity, as our work within the LGBTQ+ community promotes positive sexuality and inclusivity. Candidates should be comfortable with exposure to imagery, events, and materials that reflect our culture of acceptance and expression, ensuring alignment with our values.

Position Overview:

Under the supervision of the Program Manager, the Patient Care Manager (PCM) will be responsible for providing psychosocial care management services, integrating care planning, and monitoring patients' progress in conjunction with the Medical Care Manager. The PCM ensures the comprehensive and thorough assessment of a patient's psychosocial needs, particularly as they relate to behavioral health and addiction issues. PCM also conducts brief interventions focused on improving a patient's status as it relates to addiction issues, mental health distress, risk reduction and disclosure interventions.

Essential Functions & Responsibilities:

• Utilizes training and experience to conduct comprehensive psychosocial assessments, including history of trauma, attachment styles, substance abuse, cognitive functioning, and activities of daily living.
• Oversees all psychosocial aspects of clients' treatment in Medical Care Coordination (MCC) program.
• Provides consultation utilizing mental health expertise on multi-disciplinary MCC treatment teams.
• Works with an RN nurse, who is an HIV case manager, to develop comprehensive care plans for clients.
• Utilizes training in motivational and behavioral intervention to provide support and guidance in implementing care plans, which may include health-related behavior, housing, benefits, transportation, food/groceries, and other social services as needed.
• Independently identifies patient needs, strengths, and readiness to change.
• Streamlines care coordination to improve patients' access to services, including medical, mental health, and substance use programs.
• Provides brief mental health intervention for chronic diseases, including motivational interviewing, crisis assessment and intervention, suicide risk assessment and intervention.
• Coordinates client services and referrals.
• Promotes linkage to and retention in medical, mental health, and substance use treatment.
• Identifies and addresses barriers to treatment adherence and risk reduction to help improve health outcomes.
• Conducts ongoing assessment of client eligibility for public health programs and other funding sources.
• Conducts follow-up activities to ensure clients receive appropriate support for referred services and ongoing needs.
• Acts as a liaison between clients and Men's Health Foundation services/programs and other community agencies/programs.
• Coordinates necessary documents for public and private assistance programs.
• Maintains complete and accurate files on all clients and documents services provided using all required documentation methods.
• Researches and develops resources for case management clients.
• Prepares and submits reports as required in a timely manner.
• Attends staff meetings, case conferences, in-services, and other meetings as directed.
• Provides referral and linkage to partner services (i.e., intimate partner violence, medical services, HIV testing).
• Other duties may be assigned as required.
  

Qualifications:

• Master's degree in social work, Counseling, Psychology, Marriage and Family Therapy and/or Human Services.
• Minimum two years of experience, four years preferred, provided direct client services to people living with HIV/AIDS.
• Demonstrates knowledge of the effects of psychosocial needs, trauma history, and cognitive/behavioral/motivational functioning on health-related behavior and exhibits the ability to intervene appropriately and effectively.
• Comprehensive knowledge of HIV/AIDS community resources and public and private HIV/AIDS benefits programs.
• Bilingual (English/Spanish) preferred.
• Training and proficiency in Casewatch are preferred.
• Excellent verbal and written communication skills, including strong organizational detail and interpersonal skills.
• Proficient in software systems, including word processing and spreadsheets for creating reports.
• Strong commitment to the Mission and Vision of Men's Health Foundation.
• Demonstrated ability to provide services to people of diverse races, ethnicities, sexual orientations, gender identities, nationalities, economic backgrounds, religions, ages, English-speaking abilities, immigration status, housing status, and physical abilities in a multicultural environment.

Language Skills

Must be able to read, write and speak the English language fluently. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Must have the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public in person.

Mathematical Skills

Ability to calculate figures and amounts such as dollar totals, monetary conversions, discounts, interest, fractions, decimals, percentages, area, and volume.

Reasoning Ability

Ability to solve technical and practical problems and deal with various intangibles in situations where only limited communication, support, information, and access exist. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Must have good computer skills and be proficient in the use of systems to complete correspondence, documents, spreadsheets and presentations, such as Microsoft Outlook and Office, Word, Excel and PowerPoint, and Adobe Acrobat.

Physical Demands:

The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is mostly required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is constantly required to stand and walk. The employee may be required to climb ladders or stairs, be in high spaces, and/or balance, stop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is in an office environment, workstation, or shared space. The noise level in the work environment is occasionally moderate with occasional high volume.