Care Manager, Bilingual - Los Angeles, United States - St. Barnabas Senior Services

St. Barnabas Senior Services

Verified Company

Los Angeles, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The Organization

Position Overview

Works under the supervision and direction of the Care Management Director to assess homebound clients and other seniors for Care Management services.

Provides services to walk-in clients as needed and coordinates in-home service referrals.

Essential Duties and Responsibilities:

Determines nature of client's situation by interviewing client; assessing medical, psychological, emotional, and social information; making on-site visits.

Setting goals with clients through a care plan and implements the care plan by coordinating and arranging for services.
Obtains assistance for client by referring him/her to community resources; arranging for appointments; establishing rapport with other agencies.
Fosters client's action or adjustment by interpreting attitudes and patterns of behavior; explaining and pointing out new options.
Maintains record of case by documenting client's situation and client's own actions.
Monitors planned actions by periodic followup and telephone reassurance to ensure that the care plan meets the needs of the client.
Complete a comprehensive reassessment on an annual basis given the needs of the client and terminate care management services when appropriate.
Maintains operations by following policies and procedures; participating in quality reviews; reporting needed changes.
Complies with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
Maintains client confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Attends, participates, leads and/or facilitates routinely scheduled meetings as required for the program or agency.
Acts as an Information/Referral Specialist.
Coordinates referrals for inhome services, including those performed by subcontractors; monitors performance and services.
Assists program clients to locate and utilize community resources.
Maintains a strong working relationship with all other programs in order to keep lines of communication open regarding clients and referrals.
Acts as client advocate interfacing with Social Security, Medicare/Medi-Cal and other agencies. Ensures clients receive all benefits for which they are entitled.
Performs additional duties as assigned

Job Qualifications:

Must be reliable and able to relate well to seniors.
Must be HIPAA compliant.
Possess knowledge of social, economic and psychological problems of homebound elderly.
Must be able to communicate effectively with the client, client's representative and staff of other service agencies and work as part of a multidisciplinary team of providers on behalf of the client.
Must be able to pass a background check
Must be able to lift up to 30 lbs. and able to climb stairs.
Exceptional listening skills, a collaborative style coupled with adaptability and flexibility, high energy and the ability to prioritize.
Organized, with an ability to prioritize timesensitive assignments
Bilingual (English and Spanish) written and spoken language skills.
Completion of Adult First Aid | CPR AED training or completion within 30 days after hire.
Possess a valid class C driver's license; experienced driver with a clean driving record

Work Environment
This job operates in both a traditional office environment and within the community. Exposure to office equipment, public spaces, private organizations, and client's homes should be expected.

Travel
Driving is expected to conduct client home visits (mileage reimbursement is available) at the end of the month.

Education & Experience
Bachelor's degree required or two years related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Bilingual in English / Spanish required.
Ability to read and interpret documents, operating and maintenance instructions, procedure manuals, ability to write routine reports and correspondence.
Experience with older adults
Background in Care Management/Social Services preferred
EEO Statement St. Barnabas provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, and marital status in accordance with state and local laws. SBSS is committed to employment of Females, Minorities, Persons with Disabilities and Veterans. St Barnabas will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring._

Pay:
$ $25.00 per hour

Benefits: