Shayne Reagan

Hi there!

I am a hospitality professional with over seven years of experience in the industry. I have worked in a variety of roles, including event manager, VIP manager, and front of house staff.

My passion for the industry stems from a love of creating memorable experiences for guests. Whether it's through impeccable service or personalized event planning, I strive to exceed expectations and leave a lasting impression.

Throughout my career, I have developed a deep understanding of food and beverage, as well as a keen eye for detail when it comes to event logistics and guest satisfaction. I am dedicated to upholding service standards and ensuring that every guest feels valued and well-cared for.

As a team player, I enjoy collaborating with coworkers and leading by example to create a positive work environment. I have experience training and supervising staff, as well as handling scheduling and payroll responsibilities.

Overall, I am committed to providing exceptional hospitality experiences and am excited to bring my skills and enthusiasm to a new role.

• I have over 10 years of experience in hospitality management, including 7 years in event management and 2 years in VIP management.
• My event management experience includes planning and executing events ranging from small private gatherings to large corporate events, managing budgets, coordinating with vendors, and ensuring excellent customer service.
• I spent 3 years working in a start-up environment, which gave me the opportunity to be flexible, adaptable, and entrepreneurial in my approach to event management.
• In my VIP management role, I worked closely with high-profile clients, ensuring their needs were met and exceeded while maintaining discretion and professionalism.
• Prior to my event and VIP management experience, I spent several years in restaurant management, overseeing daily operations, managing staff, and ensuring the highest level of customer satisfaction.
• I am skilled in creating and implementing standard operating procedures, training and developing staff, and utilizing data analysis to improve operations and increase revenue.
• My passion for the hospitality industry drives my dedication to delivering exceptional experiences to guests and clients alike.

BA in Psychology from Portland State University