Student Central Representative - Catonsville, United States - Vincennes University

Vincennes University Catonsville, United States

6 days ago

Full time

Description

Class Description

The purpose of this position is to provide friendly, courteous, and patient front-line call center chat and text services including support to students and the college community for the following areas: advisement, application submission, registration, student accounts, financial aid, refund requests, deferred payment advice, and payment receipts.

Minimum Requirements

High School diploma/GED and three (3) years in-person or telephone customer service experience required. Prior clerical experience, preferably obtained working in a business office environment required. Must be able to understand and respond to inquiries promptly with friendly, courteous and patient communication understandable to all callers.

For Best Consideration Please Apply By: April 4, 2024.

Class Specific Essential Duties

When speaking with students, faculty, staff, business partners and referring agencies/organizations, by phone, in person or email, the enrollment specialist must:

Assist and provide information, daily to students, faculty, administrators and the college community by email, and primarily on the telephone.

Provide day to day processing of enrollment related paperwork.

Resolve and troubleshoot problems in daily processing of service requests related to areas including enrollment, course selection and refunds.

Process, prepare and validate student documents relating to all aspects of the enrollment process.

Process mail and handle inquiries from internal and external sources to facilitate efficient office operations.

Audit and/or verify student records. Research and resolve discrepancies.

Facilitation of efficient process and data management of student enrollment records.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Position Specific Essential Duties

Accurately and thoroughly process enrollment related paperwork and requests.

Accurately and thoroughly process various payment types related to enrollment tuition and fees.

Provide student notification of course changes or cancellations including pursuing selling another course, in order to retain enrollment and revenue.

Provide personal services to student, i.e. advising and others duties relating to front line enrollment services.

File, scan, and index documents, as requested.

Research, analyze, and process data into college systems as requested by supervisor.

Serve as liaison between departments and external offices or organizations to facilitate up-to-date information to students.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Job in Switzerland: Sales representative in the Mittelland region, Basel, and parts of Central Switzerland

2 days ago

Stellar Innovations Justice, United States

Justice Job in Central Switzerland, Basel and parts of Central Switzerland: Responsibilities - Independent sales: * Management and maintenance of existing customer relationships * Acquisition of new customers and markets * Support of service partners * Development and implementat ...
Global Operations Controller

1 day ago

Horizon Innovations Arbutus, United States

Do you see freedom as an opportunity for new paths? Do you speak your mind and follow through on your words? Are you driven by success and passionate about taking on new challenges? Then you are in the right place with us. · About us · The Rodenstock Group is an international lea ...
Supplier Quality Field Rep Stf

1 day ago

Lockheed Martin Baltimore, United States

**Job ID**: 665731BR · **Date posted**: May. 08, 2024 · **Description**:Lockheed Martin is seeking a Supplier Quality Field Representative (SQFR) for a position based in the Central Maryland Area region of the United States. The position will require working flexible hours and fr ...
Supplier Quality Field Rep Stf

1 day ago

Lockheed Martin Corporation Baltimore, United States

**JOB ID**: 665731BR · **Date posted**: May. 08, 2024 · **Description**: · Lockheed Martin is seeking a Supplier Quality Field Representative (SQFR) for a position based in the Central Maryland Area region of the United States. The position will require working flexible hours and ...
Director of Communications Public Information and

3 days ago

City of Baltimore, MD Baltimore, United States

THIS IS A NON-CIVIL SERVICE POSITION · POSTING DATE: 05/07/2024 · CLOSING DATE: 08/07/2024 AT 12:00 MIDNIGHT · SALARY: $83, $132,947.00 Annually · CLASS DESCRIPTION · The Baltimore City Fire Department has over 1,700 public servants who proudly serve the 620,000 residents of Balt ...
Director, Operations

3 days ago

Johns Hopkins University Baltimore, United States

Reporting to the Associate Vice Provost, Finance and Administration/ Divisional Business Officer for Student Services, we are seeking a**_ Director of Operations & Administration_** for University Student Services ("USS") is responsible for guidance, improvement, and innovation i ...
Forestry Manager Ii

3 days ago

State of Maryland Baltimore, United States

**Introduction**: · - This is a position specific recruitment for the Maryland Department of Natural Resources, Forest Service. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. F ...
Unit Secretary

23 hours ago

MEDSTAR HEALTH Baltimore, United States Part time

**General Summary of Position** · Provides administrative and clerical support on a patient-centered care unit or department. Facilitates communication and contributes to patient care. Greets the physician and other health care personnel on arrival to the unit and assists in expe ...
Sterile Processing Technician I

2 hours ago

Luminis Health Lanham-Seabrook, United States

**Luminis Health** · **Title**: Sterile Processing Technician I · **Department**: Central Sterile Processing · **Reports to**: Manager - Central Sterile Services · **Cost Center/Job Code**: · **FLSA Status**: Non Exempt · **Position Objective**: · The objective of this position ...
Classroom Teacher- Consumer Services, Hospitality

1 day ago

Prince George's County Public Schools Lanham, United States

**Description**: · **Job Title** · Classroom Teacher · - Consumer Services, Hospitality and Tourism (Culinary Arts) · **Location** · Lanham, MD, US · **Organization Name** · DuVal High School · **Department Description** · ***: · This is a Career Academy position that supports th ...
Coordinator, Communications

3 days ago

District of Columbia Public Schools Washington, United States

**Position Overview** · The mission of the Office of Communications is to improve outcomes for every student in DC Public Schools through strategic communication between and among schools, families, the greater DC community, and other stakeholders. We shine a light on the inspiri ...
Information Systems Security Officer

1 day ago

TekSynap Washington, United States

Responsibilities & Qualifications: · **RESPONSIBILITIES** · The Information Systems Security Officer is expected to be able to: · - Support Engineering and Operations network solutions and strategic adherence to all aspects of the Information Assurance (IA) program as stipulated ...
Legislative Representative/generalist

23 hours ago

AFL-CIO Washington, United States

Are you passionate about economic fairness and social justice? Do you want to improve the lives of working people and strengthen the labor movement? If you answered, "Yes" then the AFL-CIO may be the right place for you. We are the largest federation of labor unions in the United ...
Program Manager

3 days ago

Breakforth Solutions Inc Washington, United States

Position Information: · **Essential Functions** · - Act as the central point of contact with government representatives and other client officials. · - Possess authority to act on behalf of BreakForth Solutions in the performance of the required work and services under all progra ...
Naf Academy Director @ Anacostia Hs Sy 24-25

3 days ago

DC Public Schools Washington, United States

**Director, Career Academy** · **Pay Plan: ET Grade: 06 Union: CSO Step/Salary: 1-4 / $95,633 - $109,150** · **Location: Washington, DC** · Our public school students need your expertise, passion and leadership. We are looking for highly movated and skilled talent to join our tea ...
Coordinator: Specialized Instruction

2 hours ago

Anne Arundel County Public Schools Anne Arundel County, MD, United States

**Title Code**: · *** · **Coordinator: Specialized Instruction** · *** · *** · **JOB SUMMARY** · **Coordinates, supervises, and manages the planning, development, implementation and evaluation of special education services for students ages 5 to 21 to ensure students are provided ...
Isr Program Manager

3 days ago

Metrea Management LLC Washington, United States

**Position Summary** · - The ISR Program Manager is responsible for successfully managing all aspects of the assigned program. The Program Manager will act as the primary contact for all contract needs such as contract execution, negotiation, changes, and customer satisfaction. R ...
Change Coordinator

2 hours ago

Peraton Washington, United States

**About Peraton** · **Responsibilities** · Supports the integration of the organization change program in a system and process transformation. Employees have experience with combining communication, outreach, training, performance measurement, and human resource tactics within an ...
Health Science Specialist

3 days ago

U.S. Agency for International Development Washington, United States

**Duties**: · - Work with local partners, localization policy, and government-to-government (G2G) to support the Office of HIV/AIDS. · - Serve as an Agreement Contract/Agreement Officer's Representative or Activity Manager of Office of HIV/AIDS mechanisms designed to support capa ...
Financial Data Integrity Analyst

1 day ago

Watermark Risk Management International Washington, United States

**Come make your mark with Watermark** · ** FOUNDED BY USAF VETERANS** in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business. · ***SUBJECT MATTER EXPERTS** specializing in security and risk management. We're intimately familiar with DOD security programs and ...