- Receive and prioritize requests for services, resources, or information.
- Allocate resources such as vehicles, personnel, or equipment based on urgency and availability.
- Monitor and track the status of ongoing operations.
- Maintain constant communication with field personnel, drivers, or service providers.
- Provide clear and concise instructions to ensure tasks are carried out accurately.
- Handle emergency situations, assess priorities, and dispatch appropriate resources
- Document all relevant information, including service requests, dispatch details, and resource allocation.
- Maintain accurate and up-to-date records of activities and communications
- Address and resolve issues or obstacles that may arise during operations.
- Make quick decisions to adapt to changing circumstances and ensure the efficient flow of tasks.
Skills - dispatch
- Customer Service
- HVAC (1 year of experience is required)
- Telephone Etiquette
- Excel
- Call Center Support
- Verbal Communication
- Organizational Skills
- Problem Solving
Qualifications - Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled. -
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Dispatch/Customer Service - Nashville, United States - Randstad USA
Description
The dispatcher is responsible for coordinating and facilitating the smooth flow of operations within a specific industry, ensuring that resources are allocated efficiently, and tasks are completed in a timely manner. This role involves effective communication, problem-solving, and multitasking skills to handle various situations and emergencies. If you are interested in learning more about this position, apply todaysalary: $18 - $20 per hour
shift: First
work hours: 7 AM - 4 PM
education: High School
Responsibilities