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Fountain Valley

    Front Desk - Fountain Valley, United States - wqliving

    wqliving
    wqliving Fountain Valley, United States

    1 week ago

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    Description

    ** Front Desk / Receptionist**

    **Job Category****:** WellQuest **Requisition Number****:** FRONT020943 Showing 1 location **Job Details**

    **Description**

    General Description: Acts as the central communication person for the community. Greets, screens, and directs visitors and incoming calls. Dispatches resident aids upon resident request and/or need. Monitors and facilitates organization of the front desk and lobby area.

    Duties:

    Greets residents and visitors. Assures proper procedures are followed for visitors.

    Answers phone call within three rings using an appropriate greeting. Relays information on calls and takes messages. Handles inquiries when necessary.

    Answers emergency responder and fire alarm system calls and take appropriate emergency steps.

    Maintains a daily communication log, daily occupancy report, and resident emergency information.

    Collect rent checks from residents and family members.

    Makes copies.

    Follows all procedures relating to monitoring resident activity.

    Assists residents with requests for services. Assures that requests for services are communicated to the appropriate party.

    Distributes mail and accepts deliveries and packages. Notifies residents when deliveries/packages arrive.

    Mails out information as requested.

    Makes rounds. Assures doors are secured. Secures vacant apartments.

    Updates the in house TV station daily.

    Takes guest meal and room service requests. Fills out work orders. Assures information is distributed to the appropriate department on a timely basis.

    Reports significant incidents to the Executive Director.

    Attends and participates in committees, training programs and staff meetings.

    Performs other duties as assigned.

    Ability and Experience requirements:

    Must be at least 18 years of age.

    Must have criminal record clearance.

    Must be able to work flexible hours to meet the demands of the position.

    Must be able to manage multiple tasks.

    Education Requirements

    High school diploma is preferred.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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