- Responsible for level 1 help desk support at Hard Rock Rockford.
- This may include, but not be limited to, systems such as Micros Point of Sale, ACSC (CMS/SMS), Microsoft Networks, AS/400, telecommunications, and related software and hardware, personal computers, and printers, which play a key role in the operating environment of the casino.
- Available to work in a 24 hour, 7 day a week environment.
- Interface with company team members regarding computer program requests or problems.
- Ensure the computer/equipment areas are maintained in a clean and orderly fashion.
- Assist the Director of IT with identifying systems and programming requirements, setting priorities, and scheduling for systems maintenance, systems development, and programming projects, and ensure their efficient, cost-effective, and timely completion.
- Stay abreast of the state of the art in computer technology and systems.
- Promote positive end user relations, high employee morale, and performs tasks or other duties at the direction of department Management as assigned.
- All other duties as assigned.
- Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts with the understanding days off will fluctuate.
- Proof of authorization/eligibility to work in the United States.
- Proficient in MS Office Computer applications.
- Ability to sustain a high level of confidentiality and professionalism.
- Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
- Prior experience opening new properties/outlets strongly preferred.
- Excellent technical knowledge of network and PC hardware, including Microsoft Windows Server, AS400 Client Access; Microsoft Office, Windows Desktop Operating Systems, MS Outlook & PC hardware configuration skills.
- Working technical knowledge of current network protocols, operating systems, and standards.
- Minimum of one (1) year of Information Systems experience or college level course work.
- A+ Certification highly desirable.
- Strong understanding of the organizations goals and objectives.
- Ability to present ideas in business-friendly and user-friendly language.
- Highly self-motivated and directed, with keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize tasks in a high-pressure environment.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted during work.
- Be flexible to work varying shifts and time schedules as needed.
-
Optical Customer Service Clerk/lab Tech
1 day ago
The Walman Optical Company Rockford, United StatesWe are currently seeking a **Customer Service Clerk/Lab Tech **for our fast-paced Optical Lab located in Rockford, IL This is an excellent opportunity to join our team · Job Summary · Floater position Perform a variety of customer service responsibilities such as: answering telep ...
-
it service tech i
2 weeks ago
Hard Rock Rockford, United StatesHard Rock - JobID: 34561 [Maintenance Mechanic] As a LIVE Tech at Hard Rock, you'll: Troubleshoot technical issues, instantly pinpointing faults and remedies during an event under Audio, Video and Lighting; Assist in the setup and configuration of all systems with regards to Audi ...
-
Parts - Service Logistics Specialist
2 weeks ago
Ingersoll Machine Tools Inc Rockford, United States**Position**: · - Parts & Service Logistics Specialist · **Reporting**: · - Sr. Manager of Operations · **Department**: · - Service · **Summary**: · - To support the Customer Service and Spare Parts department by providing professional and timely responses to our internal and ext ...
-
Diesel Technician/Mechanic III
1 week ago
Penske Truck Leasing Rockford, United States Full time4617 Sandy Hollow Rd Rockford, IL 61109 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fl ...
-
Inventory Coordinator
2 weeks ago
Rock River Valley Blood Center Rockford, United States**Company information**: · **Description of role**: · Are you a detail-oriented individual who has a knack for problem-solving and enjoys the satisfaction of piecing together a complex puzzle? If so, we have an exciting opportunity for you · As an Inventory Coordinator (Hospital ...
-
Adult Branch Librarian
1 week ago
Kent District Library Rockford, United States**Description**: · Performed under the general direction of branch management, exercises professional librarian skills serving as a Branch Librarian. Specific duties will vary based on branch size and area of responsibility. · **Duties and Responsibilities**: · - Provides referen ...
-
Medical Laboratory Scientist
2 weeks ago
Mercyhealth Rockford, United StatesOverview: Provides patient care by collecting and processing samples and performing clinical laboratory procedures. Work at other Mercy facilities performing the same functions, as required. Work alternate shifts, weekends and holidays as needed to adequately provide services. Pe ...
-
Help Desk
6 days ago
Accelerate Talent Solution Rockford, United States**Type of Hire**: Contract 4 months will be converted to permanent · **Location**: Rockford, IL (Onsite) · **Must Haves**: A+ Certification, Can not have any felonies in their past, Entry level position · The IT Service Tech I role is to support and maintain in-house computer sys ...
-
Radiologic Technologist
2 weeks ago
MASC Medical Rockford, United StatesRadiologic Technologist - Up To $35 Per Hour (Negotiable) · Rockford, Illinois · Provide mobile X‐Ray and EKG (if applicable) service to nursing homes, health care facilities, and other miscellaneous facilities. The company provides vehicle and mobile x-ray equipment. · Compensat ...
-
Radiologic Technologist
1 week ago
MASC Medical Rockford, United StatesRadiologic Technologist - Up To $40 Per Hour (Negotiable) · Rockford, Illinois · Provide mobile X‐Ray and EKG (if applicable) service to nursing homes, health care facilities, and other miscellaneous facilities. The company provides vehicle and mobile x-ray equipment. · Compensat ...
-
Machine Assembly Technician
2 weeks ago
Rothenberger USA, INC Loves Park, United States**ROTHENBERGER USA, INC.** · **MACHINE ASSEMBLY TECH I JOB DESCRIPTION** · **PRIMARY FUNCTION**: · The Machine Assembly Tech I Operator is responsible for setting up and operating various machines and working in the Collins assembly cell; producing all products defect free and re ...
-
Travel Echo Technologist
1 week ago
Focus Staff Rockford, United StatesFocus Staff is seeking a travel Echo Technologist for a travel job in Rockford, Illinois. · Job Description & Requirements · Specialty: Echo Technologist · Discipline: Allied Health Professional · Start Date: 05/27/2024 · Duration: 13 weeks · 40 hours per week · Shift: 8 hours, d ...
-
Travel Surgical Technologist
6 days ago
Supplemental Health Care Rockford, IL, United StatesSupplemental Health Care is seeking a travel Surgical Technologist for a travel job in Rockford, Illinois. · Job Description & Requirements · Specialty: Surgical Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Trave ...
-
Travel Surgical Technologist
5 days ago
Supplemental Health Care Rockford, IL, United StatesSupplemental Health Care is seeking a travel Surgical Technologist for a travel job in Rockford, Illinois. · Job Description & Requirements · Specialty: Surgical Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Trave ...
-
Medication Technician 3rd Shift
1 week ago
OSL SEM Operating LLC Footville, United States: · We are seeking a **Medication Technician** to join our team at our **Footville** community - **Prairie View Manor.** Med Techs provide high quality personal care and service to residents as directed by the Administrator. The cares will support the personal choices of the resi ...
-
Travel Respiratory Therapist
5 days ago
GLC on the GO Rockford, United StatesGLC on the GO is seeking an experienced Respiratory Therapist for an exciting Travel Allied job in Rockford, IL. Shift: 5x8 hr nights Start Date: 06/12/2024 Duration: 13 weeks Pay: $ / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordinary into e ...
-
Travel Surgical Technologist
4 days ago
Supplemental Health Care Rockford, IL, United StatesSupplemental Health Care is seeking a travel Surgical Technologist for a travel job in Rockford, Illinois. · Job Description & Requirements · Specialty: Surgical Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Trave ...
-
2nd and 3rd Shift Maintenance Technician
1 week ago
Advance Services, Inc. Beloit, United StatesIndustrial Maintenance Tech · 2nd and 3rd shift · **REQUIREMENTS**: · Post-secondary education and/or technical trade certificate. · - Experience with hydraulics, pneumatics, mechanics, and basic electrical repair (minimum three years). · - Ability to read and interpret blueprint ...
-
Lube Technician 208
2 weeks ago
Grease Monkey Janesville, United StatesLube Tech: · The Lube Services Technician is responsible for all fluid services including oil change, transmission, differential, cooling system maintenance, repairing and replacing tires and additional services (e.g. wiper blades, air filters, etc.). He/she communicates with cus ...
-
Travel Respiratory Therapist
2 weeks ago
GLC on the GO Rockford, United StatesGLC on the GO is seeking an experienced Respiratory Therapist for an exciting Travel Allied job in Rockford, IL. Shift: 5x8 hr days Start Date: ASAP Duration: 13 weeks Pay: $ / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to turn ordinary into extraordi ...
it service tech i - Rockford, United States - Hard Rock International
Description
Overview:
POSITION SUMMARY:
The IT Service Tech I role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
Responsibilities:ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
NON-ESSENTIAL JOB FUNCTIONS
Attend seminars when needed.
Qualifications:EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
Minimum of five years work experience in a technical analytical position, responsible for managing server environments. Project Management skills a definite asset.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
KNOWLEDGE OF:
ABILITY TO:
21+