- Call Center/client service associate experience, need average # of calls taken in the submission.
- On resumes manager looks for \"call intake\" volume and call center experience
-
Food Service Associate
1 week ago
MaineGeneral Health Augusta, United StatesJob Summary: · MaineGeneral Health. We're With You. Be With Us. · MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families and our communities. · If you are looking for the opportunity to support y ...
-
Food Service Associate
5 days ago
Panera Bread Augusta, United StatesOur Augusta, ME Panera Bread cafe is hiring associates for PM shifts Weekend availability is a must Apply today for immediate interview, must be 18 . Great company with plenty of opportunity for advancement Panera Bread / PR Restaurants is seeking Food Service, Associate, Service ...
-
Food Service Associate
1 week ago
MaineGeneral Health Augusta, United StatesJob Description Summary: · MaineGeneral Health. We're With You. Be With Us. · MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families and our communities. · If you are looking for the opportunity ...
-
Food Service Associate
1 week ago
MaineGeneral Health Augusta, United StatesJob Description Summary: · MaineGeneral Health. We're With You. Be With Us · MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families and our communities. · If you are looking for the opportunity t ...
-
Resident Services Associate
1 week ago
Wesley Woods Augusta, United StatesJob Details · Level · Entry · Job Location · St John Towers - Augusta, GA · Position Type · Per Diem (PRN / As Needed) · Education Level · High School · Salary Range · $16.00 Hourly · Travel Percentage · None · Job Shift · Rotating Day & Evening · Job Category · He ...
-
Resident Services Associate
1 week ago
Wesley Woods Augusta, United StatesJob Details · Level · Entry · Job Location · St John Towers - Augusta, GA · Position Type · Full Time · Education Level · High School · Salary Range · $ $19.00 Hourly · Travel Percentage · None · Job Shift · 2ND Shift / 2PM - 10:30PM · Job Category · Health Care · ...
-
Food Service Associate
1 week ago
MaineGeneral Health Augusta, United StatesJob Description Summary: · Performs a variety of preparation, distribution, and sanitation functions in support of assigned areas. · Job Description: · Join our team at MaineGeneral Health, where we prioritize excellent service and community health We are currently seeking a dedi ...
-
Food Service Associate
1 week ago
MaineGeneral Health Augusta, United StatesJob Description Summary: · Performs a variety of preparation, distribution, and sanitation functions in support of assigned areas. · Job Description: · Assists with preparing food and beverages for distribution to patients/residents, guests, service/dining areas, and catering ser ...
-
Food Service Associate
1 week ago
MaineGeneral Health Augusta, United StatesJob Description Summary: · Performs a variety of preparation, distribution, and sanitation functions in support of assigned areas. · Job Description: · Key Responsibilities: · * Prepare and distribute food and beverages to patients, residents, guests, and various service areas, i ...
-
Food Service Associate
6 days ago
cumberlandfarmsinc Augusta, United StatesPosition Summary: · If you are a high energy, outgoing leader who loves to help others, work as part of a team, and enjoys working in a food operations, this job is for you Responsibilities involve preparing high quality food quickly and efficiently following food safety measure ...
-
Customer Service Account Associate
6 days ago
T-Mobile US, Inc. Augusta, United StatesBe unstoppable with us T-Mobile is synonymous with innovationand you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5 G to the nation, and now were shaping the future of technology in wire Customer Service, Associate, Acco ...
-
Financial Service Associate
3 weeks ago
Five County Credit Union Augusta, United States· TITLE Financial Service Associate - Augusta, ME · EOE STATEMENT · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected ...
-
T.J. Maxx Augusta, United StatesT.J. Maxx Wrightsboro Rd., Suite [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provide courteous and knowledgeable service to internal and external customers; Engage customers, providing support and creating a positive shopping environment; Pr ...
-
Customer Service Associate
1 week ago
Pinelawn Memorial Park Farmingdale, United States**About Pinelawn Memorial Park & Arboretum** · Established in 1902, **Pinelawn Memorial Park & Arboretum**, is a place where families can find solace, somewhere that beauty surrounds them as they pay their respects to a loved one. At Pinelawn Cemetery in Farmingdale, NY, we take ...
-
Financial Service Associate
1 week ago
Five County Credit Union Auburn, United StatesFive County Credit Union is looking for friendly candidates who enjoy working with people, are eager to learn, and are excited for personal skill development and career growth. · No experience needed. Paid training. · Candidate will be responsible for providing a variety of servi ...
-
Fully qualified lawyer
2 weeks ago
Atlas Dynamics Harrington, United StatesBayme VBM is the employers' association for the metal and electrical industry in Bavaria. We represent the joint economic, social, and political interests of around 3,400 member companies and support them with efficient services to enhance their competitiveness - in Bavaria, Germ ...
-
Financial Service Associate
2 days ago
Five County Credit Union Pejepscot, United StatesFive County Credit Union is looking for friendly candidates who enjoy working with people, are eager to learn, and are excited for personal skill development and career growth. · On site position. Paid training. · Candidate will be responsible for providing a variety of services ...
-
Associate Financial Services Associate
2 days ago
Five County Credit Union Brunswick, ME, United StatesFinancial Service Associate · All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. · Five County Credit Union i ...
-
Cashier / Customer Service Associate
4 weeks ago
Farmingdale Meat Market, Inc Farmingdale, United StatesLong Island's leading butcher shop, Farmingdale Meat Market/Main Street Wholesale Meats, is looking for a Cashier to join our team. Family-owned and operated for three generations, our company is continuously growing—join us in providing the finest meats since 1946 · **Job Summar ...
-
PT Deli Service Associate
1 week ago
Hannaford Waterville, United States· Perform duties related to the deli service counter to ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide e ...
Operations Services Associate - Augusta, United States - Beacon Hill Staffing Group
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
This job was posted by : For more information, please see: Position: Operations Services AssociateDuration:6 month contract + long term extensions
Pay:
\$20/hour, W2
Location:
hybrid model 2-3x a week onsite (El Segundo)
Must haves:
-great customer service is the #1 skill.
-great personality and communication/customer service skills
-curiosity asks a lot of questions, participation
Skills:
o Strong verbal and written communication skills
o Service center/call center experience
o Large enterprise environment experience
Average for her employees are 30 calls per day (8-15 mins each) & closing out 30 tickets per day.
\15,000 users that they will support
Plusses
Salesforce CRM experience
RedTail ticketing system is also good to see
Phone system experience \"NICE\" - typical in call centers, but not required - just a good indicator that they have call center experience
Process for hiring- how were the last 2 agencies on-boarded, do you have to go through HR: Goes through HR - not.
This is a unique opportunity to join our team to deliver world class customer service to our clients and maintain their loyalty to our industry-leading business platform.
What you will do:
You will quickly and thoughtfully handle complex and escalated issues from representatives and customers.
Provide high quality support to our clients in all aspects of their business including brokerage operations, advisory accounts, transfers, direct business, etc.
You will provide support to our clients with the navigation while using various systems associated with the broker-dealer.Maintain minimum call handling requirements and quality review scores while adhering to assigned work schedule.
You will utilize the CRM (Client Relationship Management) tool to accurately record each call.
Work independently within the team to assist callers without requiring outside help.
You will participate in off-phone projects as required.
Provide training support both internally and externally.
Show an understanding of the financial services industry and our role in it.
You will complete other duties as assigned.
What you need to have:
2+ years of Banking or Financial Services experience
3+ years of proficiency with Microsoft Office
2+ years of customer focused experience
Really catch our eye with:
Demonstrated experience delivering excellent problem resolution, organizational and follow-up skills
Passion for providing a world class customer service experience to clients
Our top performers share the following traits:
Customer service champion; willing to go the extra mile to meet our clients\' needs
Flexible and adaptable to change
Courteous and empathetic to client concerns
Superior listening skills
Positive role model to colleagues
Highly responsive to coaching and training
Independent; able to work and resolve complex issues with minimal guidance
Ability to learn quickly and multi-task effectively in a fast-paced environment
Team player attitude
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identif cation form, please click here or copy and paste the following link into an open window in your browser:
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services.
Beacon Hill Technologies\' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers\' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.