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    SFHOT Data Manager - San Francisco, United States - Heluna Health

    Heluna Health
    Heluna Health San Francisco, United States

    3 weeks ago

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    Description

    The Data Manager, under the direction of the SFHOT Program Director and Chief Program Officer, will be responsible for the overall direction, coordination, implementation, execution, and documentation of SFHOT's strategic data direction,
    goals and objectives.

    The position requires data management, interpersonal, and a high degree of professional communication skills. A successful candidate will need to feel comfortable working with a wide range of stakeholders within a complex nonprofit and public health
    systems.

    The Data Manager will work closely with SFHOT Program to develop and implement processes, work with SFHOT supervisors and program staff, and assist leadership with defining, implementing, and prioritizing strategic data projects and day to day data entry and proper data management. As the Data Manager, your role will be driving data ownership and accountability through partnerships with multiple internal and external stakeholders to include DHSH, Heluna Health, City and County of San Francisco, Board of Supervisors, Community Partners, and other external agencies while ensuring the quality of data being used across Heluna Health. Acting as the point of escalation for governance and data quality issues, you will work closely with leadership to ensure data related business requirements are clearly defined, communicated, well understood and considered as part of technical prioritization and planning.

    This is an in-person position, working from the program offices in downtown San Francisco, and has a salary range of $90,000 - $96,

    KEY RESPONSIBLITIES:

    • Develops various data strategies and frameworks to address advocacy, monitoring, improving and maintaining a high level of data quality control/quality assurance in order to improve the value of SFHOT and Heluna Health data assets. This includes updating detailed review of data sets, documented metadata, internal database checks and a reporting system.
    • Act as Subject Matter Expert for Heluna Health/SFHOT in collaborating with DHSH regarding current data processes or needed improvements in data collection or reporting for the program.
    • Conduct complex data analysis, including spatial analysis and data quality control on complex datasets, to create a variety of data strategies and implement/manage an agreed upon SFHOT data management plan.
    • Identifies trends, issues, gaps and implements best practices.
    • Analyzes business data using analytics tools, as well as manual data mining, to collate, interpret, and communicate business critical trends and drive corrective actions with senior management.
    • Fosters steadfast commitment to business improvement initiatives, innovation and customer service throughout the organization.
    • Prepare reports on SFHOT core services and teams' effectiveness, outputs and recommendations, and KPIs and report to DHSH and Heluna Health senior management
    • Responsible for administrative oversight and management of data strategies/projects using best practices and independent judgment.
    • Review data for inconsistencies or anomalies that could skew analytical results.
    • Streamline data collection and analysis procedures to ensure fast access to metrics
    • Communicate and collaborate with SFHOT Supervisors and Managers about changes to data entry requirements, timelines, and accountability, and the impact of these changes on all staff members.
    • Generate and review documentation for all database changes or refinements.
    • Prepare notes, reports and other documents for monitoring and reporting activities as required to ensure compliance with funding or other applicable regulations, SFHOT contract/scope or as directed.
    • Manage data collection efforts and analyze data for interpretation.
    • Prepare publication-ready presentations, mapping, infographics, charts and tables to support project/program reporting to Heluna Health and DHSH.
    • Manage, maintain, and improve the program's SharePoint site.
    • Utilize Agile methodology to maintain a continuous cycle of planning, executing, evaluation, and improvement for all Data Team projects.
    • Create new tools, or improve existing tools, to improve efficiency of data collection, transmission, or availability using Microsoft products including Microsoft Forms Online, PowerApps, Power Automate, and PowerBI, and SharePoint Online.
    • Assist various internal and external parties in data collection, interpretation, and application of data for decision making and application of data for decision making.
    • Produce high-quality written documents and communications in adherence with policies and protocols and in alignment with Heluna Health and DHSH policy, regulation, and guidance. Review work products for compliance with standards.
    • Understand program data to continuously monitor performance.
    Leadership and Team Direction Responsibilities:
    • Directly responsible for the smooth and professional functioning of the internal Data Team (1 FTE) as well as external projects when assigned.
    • Coordinates team problem solving and team methodologies under the direction of the SFHOT Program Director.
    • Leads, coordinates, guides, direct and oversees data team activities and project compliance.
    • Assists in identification, development and implementation of new streamlined data strategies.
    JOB QUALIFICATIONS
    • Experience in applying data management methodologies and strategies, systems, techniques, industry standards and best practices.
    • Experience in providing customer service as a resource person, evaluating internal and external customer needs, communicating technical concepts in a non-technical manner, and translating client business requirements into technical specifications.
    • Experience in analysis of required project data, identifying needs, making recommendations, preparing functional requirement documents and managing data implementation initiatives.
    • Excellent analytical, organizational and priority-management skills
    • Intermediate to higher level of proficiency in Microsoft Office Suite products such as Word, Excel, and PowerPoint; Intermediate to higher proficiency in databases currently used by the company.
    • Intermediate or higher proficiency in the Microsoft Power Platform (Apps, Automate, and BI).
    Education/Experience
    • Bachelor's degree from a four-year college or university or five years related experience and/or training. Advanced degree highly desirable.
    Certificates/Licenses/Clearances

    Possess a valid Class C California Driver's License and provide proof of automobile insurance -OR- the ability to utilize an alternate method of transportation when needed to carry out job-related essential functions. PMP, Data Management Certifications equivalent highly desirable.

    Other Skills, Knowledge, and Abilities

    Requires flexibility in scheduling (Monday through Friday) and work hours including the ability to attend early morning and after hour meetings; Excellent interpersonal and communication skills required. A positive, high energy, warm, friendly, self-motivated style needed. Ability to meet deadlines, multi-task, effectively delegate and work under pressure.

    PHYSICAL DEMANDS

    StandFrequently

    WalkFrequently

    SitConstantly

    Handling / FingeringConstantly for keyboard and mouse

    Reach OutwardOccasionally

    Reach Above ShoulderOccasionally

    Climb, Crawl, Kneel, BendNot Applicable

    Lift / CarryNot Applicable

    Push/PullNot applicable

    SeeConstantly

    Taste/ SmellNot Applicable

    Not ApplicableNot required for essential functions.

    Occasionally(0 - 2 hrs/day)

    Frequently(2 - 5 hrs/day)

    Constantly(5+ hrs/day)

    WORK ENVIRONMENT

    General Office Setting, Indoors Temperature Controlled.

    Heluna Health reserves the right to revise job descriptions or work hours as required.

    All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance

    EEOC STATEMENT

    It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

    Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)
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