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    Front Office Assistant - New Orleans, United States - ReNEW Schools

    ReNEW Schools
    ReNEW Schools New Orleans, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    POSITION DETAILS

    We seek a Front Office Assistant who will support the school-based leaders and staff to fulfill ReNEW Schools' mission.

    WHAT YOU'LL DO

    Ensure that the front office space is a welcoming environment for guests and organized to run the business of the school.

    • Offer the highest quality customer service to all constituents.
    • Collaborate with custodians and other operations staff to ensure that all internal school operations are running consistently at a high quality.
    • Responsible for front desk coverage as well as a first point of contact
    • Greeting parents, students, and staff
    • Answer phones
    • Parent communications
    • Interfacing with vendors as they visit the building
    • Process incoming mail, faxes, and packets
    • Collaborate with school-based lunch staff to ensure an efficient federal food services program, including but not limited to staffing the POS and daily reporting, when necessary.
    • Coordinating logistics for building events.
    • Support in the maintenance of accurate student records in all student information systems, including (but not limited to) Powerschools, Kickboard, and EduSoft.
    • Intake and exiting of students within the system.
    • Process records requests
    • Verify student data and maintain paper student files.
    • Maintain students' class schedules.
    • Prepare data for state reporting and compliance.
    • Work with school leaders to ensure accurate attendance.

    WHAT YOU BRING

    • In addition to the expectations listed above, you will bring the following to your school and students:
    • Bachelor's degree preferred
    • At least 2 or more years of school-based experience, preferably in an underserved area
    • Operations, customer service, and front desk experience preferred
    • Bi-lingual in both English and Spanish preferred

    Physical Requirements: While performing the duties of this job, the employee may be required to continuously sit, walk, stand, talk, and hear. Light lifting may be required (up to 30 pounds).

    FLSA Classification: Non-exempt

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