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    Office Assistant - New Orleans, United States - Community Connection Programs

    Community Connection Programs
    Community Connection Programs New Orleans, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionSalary: $12-$15 Hourly

    Job Summary:

    We are seeking a dedicated and detail-oriented Office Assistant to join our team at Community Connection Programs, Inc. The Office Assistant plays a crucial role in ensuring the accuracy and timeliness of caregiver documentation and maintaining order in our front office. This position involves meticulous record-keeping, administrative support, and exceptional customer service.

    Key Responsibilities:

    • Documentation Management:
      • Review caregiver documentation, including progress notes, on a regular basis for accuracy and completeness.
      • Work closely with caregivers to ensure all required documents are submitted on time.
      • Maintain organized electronic and physical filing systems for caregiver documents, ensuring easy retrieval when needed.
      • Identify and address any discrepancies or missing information in caregiver documentation.
    • Front Office Management:
      • Manage the front desk, including answering phones, greeting visitors, and assisting with inquiries.
      • Maintain a clean and organized waiting area for clients and their families.
      • Direct incoming calls and messages to the appropriate staff members.
      • Assist with scheduling and appointment coordination as needed.
    • Training and Support:
      • Provide training and guidance to caregivers on proper documentation procedures and requirements.
      • Offer support and clarification to caregivers regarding documentation-related queries.
      • Maintain open communication channels to address caregiver concerns and facilitate smoother documentation processes.
    • Caregiver Appreciation Coordinator:
      • Coordinate birthday messages and job anniversary celebrations for caregivers, ensuring personalized and meaningful gestures.
      • Plan and execute regular appreciation events and activities to foster a culture of recognition and camaraderie within the caregiving team.
      • Develop and manage caregiver recognition programs, gather feedback, and communicate effectively to keep caregivers informed about appreciation initiatives and opportunities for recognition.

    Qualifications:

    • High school diploma or equivalent (associate's degree or higher in a related field is a plus).
    • Previous experience in administrative or clerical roles preferred.
    • Excellent organizational skills and attention to detail.
    • Strong communication and interpersonal skills.
    • Proficient in using office software (e.g., Microsoft Office Suite).
    • Ability to maintain confidentiality and handle sensitive information with discretion.
    • Customer service-oriented with a friendly and professional demeanor.
    • Ability to multitask and work effectively in a fast-paced environment.

    Benefits:

    • Competitive salary
    • Health, dental, and vision insurance
    • Paid time off
    • Retirement plan options
    • Training and professional development opportunities
    • Supportive and collaborative team environment
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