- We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
- We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
- Our employees voted NHC a Top Workplace in 2020, 2021, 2022, and 2023
- Ensures delivery of comprehensive patient care in accordance with standard work and established policies and procedures.
- Performs interviews, hiring/firing, and corrective action activities in partnership with manager and Human Resources.
- Conducts regular and timely performance reviews, including one-on-one meetings to clarify results, encourage development and develop performance plans.
- Creates an environment to promote ongoing learning and personal growth.
- Conducts standard work audits to ensure team leader and team member compliance.
- Collaborates with manager and other leaders to develop, implement, and update policies and procedures related to site operations.
- Conducts staff meetings for effective communication of site, service area, and organization information.
- Promotes and facilitates team resolution of problems and conflicts related to site operations, staffing, and patient/customer service issues. Provides solutions when needed.
- Oversees proper use and maintenance of site equipment and systems.
- Evaluates metrics and department performance.
- Executes process improvement initiatives within site.
- Continually maintains and evaluates metrics and site performance.
- Helps to manage clinic scheduling to ensure patient schedules and access are efficiently maximized.
- Maintains visual management boards and shares with team to ensure sustainment.
- Maintains and facilitates open communication with team leads and team members.
- Performs duties in a manner that reflects and is a role model for behavior expectations and clinic policies.
- May act as staff in case of emergency.
- Performs other duties as assigned.
- Graduate of an accredited dental or dental training program (DA or Hygienist) with two years' experience in that role is required.
- A minimum of 2 years in a lead or supervisory position is required.
- Additional years of experience in lieu of dental training may be considered sufficient to perform the duties of the job.
- Must maintain licensure/or certification.
- Knowledge of clinic policies and procedures.
- Knowledge of healthcare operations and industry best practices.
- Positive and effective relationship building, leadership, and interpersonal skills.
- Ability to lead teams through change and be flexible to new ideas.
- Must be a critical and analytical thinker.
- Ability to learn LEAN concepts to support continuous process improvement.
- Ability to demonstrate behavior consistent with our mission, vision, and values.
- Ability to keep the focus on the needs of the patient first.
- Ability to comply with organizational policies and procedures.
- Ability to work with a variety of personalities and styles.
- Ability to work under pressure and meet deadlines.
- Ability to communicate professionally both orally and in writing with a service-oriented approach.
- Proven ability to prioritize tasks.
- Advanced proficiency of MS Office Suite (Outlook, Word, Excel, and PowerPoint) and Adobe Acrobat.
- Proficiency with electronic Dental Records.
- Regularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.
- Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.
- Occasionally stand, stoop and lift or move objects, equipment and supplies weighing approximately 20-25 pounds up to 40-50 pounds.
- The noise level in the work environment is usually moderate.
- Flexibility to work early mornings, evenings, or weekends as needed is required.
- Must be able to travel during the course of the workday for meetings and trainings.
- While performing the duties of this job, the employee is regularly exposed to toxic chemicals for infection control or blood borne pathogens and regularly handling contaminated sharp instruments.
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Dental Clinic Manager - Canby, United States - NEIGHBORHOOD HEALTH CENTER
Description
Job DetailsLevel
Management
Job Location
Canby Clinic - Canby, OR
Position Type
Full Time
Education Level
Vocational Certificate
Salary Range
$76, $101,909.00 Salary/year
Job Shift
Day
Job Category
Nonprofit - Social Services
Description
Who We Are:
Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.
NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.
Why work with us?
Department: Dental
Reports To: Director of Dental Program Operations
Work Type: On-Site
Classification: Full-Time, Exempt
Language Differential: Eligible
SUMMARY
Under the direction and support of the Dental Director, this position provides ongoing supervision of direct reports to ensure that patient satisfaction, employee engagement, and clinic goals are maintained. Ensures policies, procedures, and standard work are adhered to. Performs a variety of administrative functions to support site operations.
Essential Job Duties
QUALIFICATIONS
Don't think that you meet every single requirement? Studies have shown that women, people of color, people with disabilities, and LBGTQ+ people are less likely to apply to jobs unless they think they meet every single qualification. At Neighborhood Health Center, we are dedicated to building a diverse, inclusive, and authentic workplace; so, if you're excited about this role, but your past experience doesn't align perfectly with every preferred qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles.
Education and/or Experience
