Controls Field Application Engineer - Southfield, United States - Mopar

Mopar Southfield, United States

3 weeks ago

Description

Summary

The Field Application Engineer provides technical expertise to help customers find the best after sales solutions for their needs, covering all the Comau businesses (Body and general assembly, Powertrain assembly, Powertrain machining, Electrification). This position combines engineering knowledge and sales and aftersales techniques to boost revenue for the company. The Field Application Engineer maintains relationships with the clients to ensure the smooth installation of equipment and after sales services for the customer, to audit internal processes and to make recommendations for promoting new after sales services.

Duties and Responsibilities

Main areas of responsibilities are:

Ensure the operational after sales business in the North America region. React promptly and effectively to customer needs.

With a proactive approach, assess customers to understand their specific Customer Care needs, maintaining and improving the current relationships and building new ones.

Act as a liaison between the customer and the Customer Care teams (Warranty, Spare Parts, Service, Training).

Organize onsite interventions across North America and support the Customer Care team for on-site after sales contracts and repairs.

Coordinate the health assessment of the equipment at the customer site to generate new spare parts orders, and training or production support needs.

Coordinate between the customer and the Warranty team regarding warranty claims.

Support with the identification of customer training needs.

Manage and update the customer database.

Knowledge & Skills

In-depth mechanical knowledge and application

Quality and safety awareness and knowledge

In-depth Customer Care/After Sales process knowledge (Warranty, Spare parts, Training, Service)

Customer relationship management skills and experience

Well-versed in MS Office tools

% of travel required: 40-50%

Qualifications

Education: Diploma/degree in Engineering is preferred

Previous experiences: at least 4-5 years of experience in customer support, including on site

Applications Engineer

3 days ago

Jatca Inc. Southfield, United States

Overview · The Applications Engineer is responsible for evaluating requests for proposals, analyzing customer's needs, and developing detailed proposals and project cost estimates. The Applications Engineer supports the job launch process for all proposals resulting in purchase o ...
Applications Engineer

6 days ago

Vaco Oakland Park, United States

Vaco is hiring for an Applications Engineer located in Oakland Park, FL · PURPOSE Leads the creation and release of high quality end user and service documentation, supports Customer Service by completing successful product installations and resolving technical issues. · DELIVE ...
Senior Application Engineer

1 week ago

Actalent Southfield, United States

: The Applications Engineer is responsible for evaluating requests for proposals, analyzing customers needs and developing detailed proposals, concepts, and project cost estimates for projects tied to Automated Machinery. The Applications Engineer supports the job launch process ...
Application Engineer

2 weeks ago

Verto People Bloomfield Hills, United States

Application Engineer / Technical Support Engineer company that specializes in developing and manufacturing precision navigation and measurement systems based in Michigan. · I have an exciting opportunity for a highly motivated individual to join a dynamic team, where you'll work ...
Senior Application Software Engineer

2 days ago

Global Information Technology Southfield, United States

Job Description · Job DescriptionJob Title: Senior Application Software Engineer (Web Services)Job Location: RemoteJob type: Full Time · Job Description:Gather requirements, Analysis, Design, Implementation, Test, Document and Maintain (full SDLC) of robust scalable and secure cu ...
Patent attorney applicant for the field of mechanical engineering

2 weeks ago

NovaTech Solutions Oak City, United States

About Eisenführ Speiser Patent Attorneys and Attorneys at Law PartGmbB: · For over 50 years, our law firm has been assisting clients around the world with matters of industrial property protection. With over 250 employees in offices in Bremen, Munich, Berlin, and Hamburg, our tea ...
Project Lead Application Software Engineer

2 days ago

Global Information Technology Southfield, United States

Job Description · Job DescriptionJob Title: Project Lead Application Software Engineer (C++/AWS)Job Location: RemoteJob Type: Full Time · Job Description:Lead the design, build, test and maintenance of scalable and stable off the shelf application or custom built technology solut ...
Application Engineer

3 weeks ago

4665 Seco Tools, LLC Troy, United States Full time

In conjunction with Sales and Product Marketing organizations, contribute to the development of key strategies and action plans for medical customers. · Provide input to determine product range and contribute to the development of new products for the product range · Assist in ...
Application Support Engineer

1 week ago

Insight Global Bloomfield Hills, United States

Salary: $85,000.00 · Please only apply if you are eligible to work in the United States · Resource must have a background in Mechanical, Electrical, Automotive or Aerospace background · Required Skills and Experience · Bachelor's Degree in Mechanical, Electrical, Automotive, Aero ...
IT Applications Engineer Co Op

2 weeks ago

American Axle & Manufacturing Royal Oak, United States

We are AAM. We have the POWER to move the world. At AAM, were looking for associates who push boundaries and drive solutions for the future. Innovators. Thinkers. Dreamers. Doers. No matter the role or function, every associate is a piece of what ma Applications Engineer, IT, App ...
Applications Engineer

5 days ago

RGBSI Dearborn, United States

Position Description: · Looking for a strong mechanical engineer with extensive experience in casting, sheet metal, aluminum extrusions component design as well as joining methods. · This individual will be responsible for taking EV battery enclosure from design to launch. · ...
Applications Engineer

1 week ago

ANDRITZ Detroit, United States

Summary: · Reporting to the NA VP of Product Management, or the NA Product Manager, Rolls, the main objective of the Application Engineer is to grow sales of Andritz Rolls products by providing applications and product support to the sales team. In addition, the Application Engin ...
Application Engineer

1 week ago

Inteva Products Troy, United States

To understand Inteva motor portfolio in order to support/work as application engineer for NA customers. · Analyze and understand customer technical requirements and develop conformity matrix to be able to propose product for RFQ · Develop Inteva DVPR ensuring alignment with custo ...
Application Engineer

3 weeks ago

Venteon Troy, United States

Venteon is currently seeking an experienced Paint Application Engineer to fill an opening with a Tier 1 Manufacturing Company located in Metro Detroit. Must have experience with paint, coating or adhesive chemistry / application. · Requirements of the Paint Application Engineer ...
Application Engineer

1 week ago

Schaeffler Group Troy, United States

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we o ...
Applications Engineer

3 days ago

Ewellix Armada, United States

Ewellix is a global innovator and manufacturer of linear motion and actuation solutions used in assembly automation, medical applications and mobile machinery. Ewellix has 16 sales units and six factories. External net sales are approximately 250 EUR million and we employ around ...
Application Engineer

1 week ago

Schaeffler Troy, United States

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we o ...
Application Engineer

1 day ago

Cabinetworks Group Livonia, United States

Job Description · Our people are the life of this company. Together, we build life into the kitchen. · We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, worki ...
Applications Engineer

2 days ago

Heller Machine Tools - Michigan Troy, United States

Job Description · Job Description**Seeking a Applications Engineer / NC Programmer · **Ideal candidate is self driven, well organized, and customer/quality oritented. · Responsibilities: · Pre-acceptance · Review project lineup documents/Info · Look for previous similar designs ...
Applications Engineer

2 weeks ago

The BarTech Group, Inc. Dearborn, United States

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nations biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has ...