- Manage technical relationships with customers, including responding to basic technical enquiries, handling technical complaints, and managing technical risks, benefiting for support and coaching from more senior application engineers
- To identify and analyze technical details of customer's requirements and to communicate these clearly and accurately to both the customer and the Ewellix organization.
- To support application reviews on machines and equipment.
- To work closely with the sales organization, contribute to opportunity generation and support the development of value-added solutions.
- To understand, use, interpret and verify results from basic (application) engineering software to create value for customers.
- To be responsible for customer relationship management at the engineering level.
- To participate in the execution of Root Cause Analysis of the customers' application.
- To support internal and external trainings.
- To represent Ewellix and its products and services at customers and institutions through visits, presentations, seminars, and fairs.
- To follow management instructions and procedures; to report Environment Health and Safety (EHS) risks and EHS related incidents; to follow quality specifications and requirements and identify quality risks and opportunities for improvement.
- Any additional task as requested by the organization.
- Customer relationship management experience in order to drive and influence customer technical choices.
- Understanding of Project Management concepts and related key tools like
- Strong teamwork attitude.
- Good communication skills and openness toward multi-cultural team management.
- Availability to travel (locally and internationally).
- Knowledge of Linear Motion platform of products.
- Must be authorized to work in the United States
- Strong mechanical aptitude
- Motors, motion control and PLC background preferred
- Excellent technical skills, communication and presentation skills
- Ability to work in a global, cross-cultural and multi-functional team environment.
- Computer literacy
- Travel requirements (approximately 20%)
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Applications Engineer - Armada, United States - Ewellix
6 days ago
Description
Ewellix is a global innovator and manufacturer of linear motion and actuation solutions used in assembly automation, medical applications and mobile machinery. Ewellix has 16 sales units and six factories. External net sales are approximately 250 EUR million and we employ around 1250 people. Ewellix is headquartered in Gothenburg, Sweden and is owned by the Schaeffler Group.
We are currently looking for an Applications Engineer at our Armada, MI location.
KEY RESPONSIBILITIES
QUALIFICATIONS
EDUCATION: BS Mechanical Engineering or equivalent Engineering degree
EXPERIENCE: Two years of application experience in a motion control environment. Experience calling on customers preferred.
PROFESSIONAL SKILLS:
Other Requirements
Additional information
The position is onsite in Armada, MI location.
At Ewellix we find diversity and inclusion important, and we value the benefits brought to our company when aiming for equality in gender, ethnic background, and cultural diversity.