Jobs
>
Atlanta

    Customer Onboarding Specialist - Atlanta, United States - LanguageWire

    LanguageWire
    LanguageWire Atlanta, United States

    4 weeks ago

    Default job background
    Description

    Want to be part of a strong commercial division and secure a solid onboarding of new customers at LanguageWire. Yes? You should definitely read on
    The role you'll play:

    As a Customer Onboarding Specialist you will play an integral role in the commercial value chain and help to secure new business in the company. You will introduce new customers to LanguageWire's tools and services, plan and facilitate projects, and ensure that all customers get the best possible introduction through a dedicated and customized onboarding.
    The team you'll be a part of:

    Is an international group of awesome and dedicated people, who are eager to give each new customer the best service and onboarding experience in their region. As a team we are spread globally across offices in Valencia, US, and Northern Europe. We praise ourselves on having the best team collaboration, enabled by a strong team spirit and regular virtual check-ins.
    If you want to make a difference, make it with us by...

    • Manage an end-to-end onboarding process on new bizz accounts
    • Ensure an excellent onboarding experience for new clients
    • Identify customer pains and needs and build custom solutions
    • Demonstrate the value of LanguageWire products and Services
    • Actively drive product adoption
    • Support New Bizz teams in solution and insights sales
    • Identify opportunities and follow through on them
    • Be curious on latest tech-development and content trends
    • Act as a trusted advisor on tech and services
    • Be a great team player and facilitate internal collaboration
    In one year, you'll know you were successful when you...
    • Ensure high customer retention and revenue growth
    • Ensure minimum 35% growth on your onboarded accounts
    • Receive high customer NPS scores
    • Get good Workflow scores
    • Promote and sold LanguageWire tech offerings
    What you'll need to bring:
    • A proven track-record within project management
    • Excellence in building relationships with internal and external stakeholders
    • Experience from the translation/content industry, tech, or another relevant area
    • A strong drive to deliver an excellent customer experience
    • Fluency in English and potentially also further languages
    • A Bachelor or a Master degree within a relevant field
    What will make you stand out:
    • Being a great facilitator on internal and external projects
    Your colleagues say you:
    • are a strong, actionable communicator
    • feel comfortable with tech
    • know all the latest growth trends
    • never settle for second best
    • can be firm on project deliverables when you need to be
    Our perks
    • Enjoy flat hierarchies, responsibility and freedom, direct feedback, and room to stand up for your own ideas
    • Internal development opportunities, ongoing support from your People Partner, and an inclusive and fun company culture
    • International company with over 400 employees. Offices in Copenhagen, Aarhus, Stockholm, Varberg, London, Leuven, Lille, Paris, Munich, Hamburg, Zurich, Kiev, Atlanta, Finland and Valencia
    • We offer flexible work options tailored to how you work best. Depending on your team, you may have the option to work full-time from the office as an "Office Bee," or part-time from the office as a "Nomad":
    • We take care of our people and initiate many social get-togethers from Friday Bars a to Summer or Christmas parties. We have fun
    • 6 great colleagues in the Atlanta office belonging to different business departments
    • Office location in Alpharetta just off 400 within minutes of Avalon, North Point Mall, and tons of restaurants, shopping and recreation
    • Easy and free parking at the office
    • Class A office space with private kitchen, lounge, open format work space with private offices available when needed and a conference room
    • Office building includes a lounge area where you can lunch, chat with colleagues or have coffee while playing pool or shuffle board as well as a sports area that includes a private gym and outdoor walking trails
    About LanguageWire

    At LanguageWire, we want to wire the world together with language. Why? Because we want to help people & businesses simplify communication. We are fuelled by the most advanced technology (AI) and our goal is to make customer's lives easier by simplifying their communication with any audience across the globe.

    Our values drives our behaviour

    We are curious. We are trustworthy. We are caring. We are ambitious.

    At LanguageWire, we are curious and intrigued by what we don't understand. We believe relationships are based on honesty and responsibility, and being trustworthy reinforces an open, humble, and honest way of communicating. We are caring and respect each other personally and professionally. We encourage authentic collaboration, invite feedback and a positive social environment. Our desire to learn, build, and share knowledge is a natural part of our corporate culture.

    Working at LanguageWire - why we like it:

    "At LanguageWire, we use our years of expert experience and knowledge that we've built up in the language industry to share best practices with our customers. We show that we can be a trusted and caring partner by helping our customers to constantly improve their processes by recommending various solutions. In doing so, we can celebrate their successes together".

    (Anna-Karin, Business Development Director, Varberg)

    "I see how we are truly living our purpose. On a daily basis, all LanguageWire employees play a crucial part in enabling our customers' communication needs. We are not just delivering language services, but we help our customers reach their global audience. It's this purpose that sparks our ambition to continuously improve our customers' experience."

    (Tessa Van Winkel, Customer Success Director, Leuven)
    Yes, to diversity, equity & inclusion

    In LanguageWire, we believe diversity in gender, age, background, and culture is essential for our growth. Therefore, we are committed to creating a culture that incorporates diverse perspectives and expertise in our everyday work.

    LanguageWire's recruitment process is designed to be transparent and fair for all candidates. We encourage candidates of all backgrounds to apply, and we ensure that candidates are provided with an equal opportunity to demonstrate their competencies and skills.
    Want to know more?

    We can't wait to meet you So, why wait 'til tomorrow? Apply today

    If you want to know more about LanguageWire, we encourage you to visit our website
  • Trustwell

    Onboarding Specialist

    1 week ago

    Trustwell Atlanta, United States

    Job Description · Job DescriptionSalary: $55,000 - $60,000 · The Onboarding Specialist will be a member of the Professional Services Team who will be accountable for overseeing the operational health of Trustwell services and Implementations from delivery through lifecycle suppor ...

  • Jackson + Coker

    Onboarding Specialist

    8 hours ago

    Jackson + Coker Alpharetta, United States

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to ...

  • Chick-fil-A, Inc.

    Sr. Specialist, Onboarding

    2 weeks ago

    Chick-fil-A, Inc. Atlanta, Georgia, United States Permanent

    Overview: · Scope of responsibility: · The International Onboarding Sr. Specialist will take charge of overseeing and orchestrating the seamless onboarding of new international suppliers into our procurement systems. The Onboarding Sr. Specialist will work with the Project Lead - ...

  • Chick-fil-A, Inc.

    Sr. Specialist, Onboarding

    3 weeks ago

    Chick-fil-A, Inc. Atlanta, United States

    Of responsibility:The International Onboarding Sr. Specialist will take charge of overseeing and orchestrating the seamless onboarding of new international suppliers into our procurement systems. The Onboarding Sr. Specialist will work with the Proje International, Specialist, Ma ...

  • Salesforce, Inc.

    Specialist, Global Onboarding

    3 weeks ago

    Salesforce, Inc. Atlanta, United States

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. · Job Category · Employee Success · Job Details · About Salesforce · We're Salesforce, the Customer Company, inspiring the future of ...

  • Jackson + Coker

    Onboarding Specialist

    6 days ago

    Jackson + Coker Alpharetta, United States

    Jackson + Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to ...

  • Django Rest Framework

    Data Onboarding Specialist

    6 days ago

    Django Rest Framework Atlanta, United States

    Verusen is hiring a · Remote Data Onboarding Specialist · Join Verusen as an Onboarding Specialist The Onboarding Specialist is an integral part of Verusen's Onboarding Team, a team dedicated to working directly with the customer to transfer, load, and transform their data into ...

  • Azalea Health Innovations Inc

    RCM Onboarding Specialist

    1 week ago

    Azalea Health Innovations Inc Atlanta, United States

    IN SUMMARY... · The RCM Onboarding Specialist will be our customer's primary contact to ensure they are successfully implemented to receive Azalea Revenue Cycle services. This individual will work closely with clients and internal teams to ensure a smooth onboarding experience, ...

  • Azalea Health Innovations Inc

    RCM Onboarding Specialist

    1 week ago

    Azalea Health Innovations Inc Atlanta, United States

    Job Description · Job DescriptionIN SUMMARY... · The RCM Onboarding Specialist will be our customer's primary contact to ensure they are successfully implemented to receive Azalea Revenue Cycle services. This individual will work closely with clients and internal teams to ensure ...

  • Trustwell

    Onboarding Specialist

    1 week ago

    Trustwell Atlanta, United States

    The Onboarding Specialist will be a member of the Professional Services Team who will be accountable for overseeing the operational health of Trustwell services and Implementations from delivery through lifecycle support for our customers. The day-to-day of this role requires pro ...

  • Northside Hospital

    Onboarding Specialist

    3 weeks ago

    Northside Hospital Atlanta, United States

    Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possi ...

  • Decisely

    CLIENT ONBOARDING SPECIALIST

    3 weeks ago

    Decisely Alpharetta, United States

    Job Description · Job DescriptionSUMMARY: · As a Client Onboarding Specialist, you'll guide new clients through a seamless and successful experience into Decisely. You'll act as their initial point of contact, ensuring they understand our platform, navigate open enrollment, and g ...

  • Decisely

    CLIENT ONBOARDING SPECIALIST

    3 weeks ago

    Decisely Alpharetta, United States

    SUMMARY: · As a Client Onboarding Specialist, you'll guide new clients through a seamless and successful experience into Decisely. You'll act as their initial point of contact, ensuring they understand our platform, navigate open enrollment, and get set-up effectively and effici ...

  • LanguageWire

    Customer Onboarding Specialist

    3 weeks ago

    LanguageWire Atlanta, United States Other

    Want to be part of a strong commercial division and secure a solid onboarding of new customers at LanguageWire. Yes? You should definitely read on · The role you'll play: · As a Customer Onboarding Specialist you will play an integral role in the commercial value chain and help ...

  • LanguageWire

    Customer Onboarding Specialist

    2 weeks ago

    LanguageWire Atlanta, United States

    Job Description · Job DescriptionWant to be part of a strong commercial division and secure a solid onboarding of new customers at LanguageWire. Yes? You should definitely read on · The role you'll play: As a Customer Onboarding Specialist you will play an integral role in the co ...

  • The JOI Group

    Onboarding Specialist

    3 days ago

    The JOI Group Peachtree Corners, United States

    Company Description · The JOI Group is an innovative healthcare technology company. We provide solutions that support independently owned medical practices. We help doctors connect with patients by freeing the prescriber from the burden to enroll, educate and collect payment from ...

  • The Joi Group

    Onboarding Specialist

    2 weeks ago

    The Joi Group Peachtree Corners, United States

    Company Description · The JOI Group is an innovative healthcare technology company. We provide solutions that support independently owned medical practices. We help doctors connect with patients by freeing the prescriber from the burden to enroll, educate and collect payment fro ...

  • Key Autism Services

    Client Onboarding Specialist

    2 weeks ago

    Key Autism Services Decatur, United States

    Job Description · Job DescriptionKey Autism Services is a leading Applied Behavior Analysis (ABA) therapy service provider, dedicated to empowering individuals and their caregivers through skill-building and celebrating neurodiversity. We prioritize listening and learning to unde ...

  • Randstad USA

    Onboarding Specialist

    1 month ago

    Randstad USA Lithia Springs, United States Freelance, Full time

    job summary: · We are working with a national retailer looking for an Onboarding Specialist who will play a crucial role in enhancing the recruiting and onboarding process during the initial 90 days of employment at our Fulfillment Centers. In this role, you will be instrumental ...

  • Blue Eagle Security & Protection LLC

    Onboarding Specialist

    1 month ago

    Blue Eagle Security & Protection LLC Snellville, United States Part time

    Job Title: Recruitment & Onboarding SpecialistFLSA Status: Non-Exempt/ Part-Time, SeasonalPay Rate: varies depending on experience; $15/hourRevision Date: April 25, 2024 This position reports to the Area Manager, Georgia. · Key Responsibilities:Recruiting:Providing support to the ...