- Provide 1st and 2nd level support for desktops, laptops, printers, servers, and other network devices both remotely and on site.
- Ensure proper documentation, notification, and escalation of all incidents.
- Communicate with clients by phone, email, and in person.
- Troubleshoot and resolve system hardware and software problems.
- Identify and troubleshoot issues related to routing, switching, Activity Directory, DHCP and DNS.
- 3 years related work experience or BS in Information Systems or related field.
- Must exhibit a clear, friendly, professional phone manner.
- Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
- Microsoft Windows Desktop Operating Systems
- Windows Server, Active Directory, Group Policy, Mac OSX, SMB network equipment.
- Experience with Microsoft Office 365.
- Must have reliable transportation.
- Must be able to physically lift and move existing and new PC system components.
- Experience with VMWare and Hyper-V would be a plus.
- Experience working at a Managed Service Provider would be a plus.
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Generations Plus Adult Medical Day Care Pennsauken, United StatesGenerations Plus is a premier Adult Medical Day Health Center in Pennsauken, NJ. Our office is very welcoming and a great environment to work in. · We are seeking a responsible Administrative Assistant/Front Desk Receptionist to perform a variety of basic administrative and cleri ...
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VMX Technologies, LLC Camden, United StatesVMX Technologies is seeking a Help Desk Technician with a minimum of 2 years' worth of experience working with a variety of small to large clients in a professional IT environment. · **Position Primary Responsibilities** · - Provide unparalleled remote support for clients spannin ...
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Help Desk Level 2 - Cherry Hill, United States - TWO95 International
Description
Title - Help Desk Level 2Position - Fulltime
Location - Cherry Hill, NJ
Salary - $Open (Best Possible)
Requirements
Responsibilities: