-
Level 2 Network Operations Support Engineer
3 weeks ago
Contour Data Solutions Philadelphia, United StatesJob Description · Job DescriptionLevel 2 Network Operations Support Engineer · Experience: 5+ Years of Experience · Salary: 65K-85K Plus Benefits · Description: · Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, fast paced ...
-
Senior-Level IT Support Specialist
3 weeks ago
augmentjobs Philadelphia, United StatesJob Description · Job DescriptionJob Description: · Responsibilities: · Technical Leadership:Provide advanced technical support and guidance to junior IT support staff, serving as a subject matter expert and mentor. · Act as a point of escalation for complex technical issues, col ...
-
2nd and 3rd Level Support Specialist
1 week ago
Terra Nova Group Mount Royal, NJ, United States FreelanceAre you looking for a new project? For a client project in the public sector, **Experis** is looking for a **2nd and 3rd Level Supporter (m/f/d) for Exchange 2019** at the location **Berlin**. · **Experis** is the first choice for successful companies in Germany when it comes to ...
-
IT support for 1st and 2nd level
6 days ago
Radiant Innovations New Castle, United StatesAbout the Company · For over 25 years, our company has been providing professional IT and telecommunications consulting services to renowned national and international corporate clients. We see ourselves as innovators and pioneers in digitalization and accompany our clients compr ...
-
Entry Level Application Support Specialist
1 week ago
Intern U Philadelphia, United StatesEntry Level Application Support Specialist Tuesday, April 16, 2024** RECENT COLLEGE GRADUATESThe successful candidate will be working as a technical support specialist primarily responsible for the production and development systems support of a suite of trading and portfolio man ...
-
Mid-Level/Intermediate IT Support Specialist
2 weeks ago
augmentjobs Philadelphia, United StatesJob Description · Job DescriptionJob Description: · Responsibilities: · Technical Support:Provide second-level technical support to end-users, resolving complex hardware, software, and network issues. · Serve as a point of escalation for challenging technical problems that cannot ...
-
Entry-Level/Junior IT Support Specialist
2 weeks ago
augmentjobs Philadelphia, United StatesJob Description · Job DescriptionJob Description: · Responsibilities: · Technical Support:Provide first-level technical support to end-users via phone, email, or in-person. · Assist users with troubleshooting hardware and software issues, including desktops, laptops, printers, an ...
-
Level 1 Technology Support Specialist
1 week ago
Chester County Intermediate Unit Downingtown, United StatesJobID: 3336 · **Position Type**: · Information Technology/Technology Support Specialist**Date Posted**: · 5/29/2024**Location**: · ESC**Closing Date**: · 06/11/2024At the present time, a vacancy exists for a Full Time Technology Support Specialist (Level 1, Tier 2) within the Inf ...
-
Level 1/2 Help Desk Admin End User Support
3 weeks ago
Contour Data Solutions Philadelphia, United StatesLevel 1/2 Help Desk Admin - End User Support · Job Location: Hamilton, New Jersey On-Site · Full time position · Experience- 5+ years · Salary: 55-65k · Job Description: · Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, ...
-
Radiant Enterprises Eddystone, United StatesView job here Technical Support SaaS Solution 1st Level (m/f/d) · Full-time · Tauentzienstraße 14, Berlin, Germany · Remote · No work experience required · Your Role · In Technical Support, we ensure that customer inquiries run smoothly everywhere - whether by email, chat, ...
-
Capacity Management Specialist
2 weeks ago
NavitsPartners Philadelphia, United States**Capacity Management Specialist (Intermediate)** · **Personnel Qualifications** · - At least three (3) years of experience within a planning role such as forecasting, demand planning, capacity management, optimization, or logistics gained through work experience and/or graduate ...
-
Administrative Asst Ii
2 weeks ago
SSI Philadelphia, United States: · SSI is seeking an experienced Administrative Assistant to provide high level administrative support to the Division Manager of a Navy front office responsible for oversight of various branches and departments. This position will permit partial telecommuting (1-2 days per week ...
-
Business Analyst
2 weeks ago
US Defense Logistics Agency Philadelphia, United States**Duties**: · - If selected at the GS-09 level, duties will be performed in a developmental capacity. · - Responsible for budget formulation, execution, allocation, and monitoring the use of resources to support the goals and objectives of the Strategic and Business Plans of the ...
-
Lead Quality Control Analyst
2 weeks ago
Iovance Biotherapeutics Inc Philadelphia, United States**Overview** · Iovance Biotherapeutics is a growing, late-stage company focused on the development and commercialization of novel cancer immunotherapies. The Quality Control Analyst will support quality control testing operations at Iovance's integrated Cell Therapy Center (iCTC) ...
-
Word Processor Iii
3 weeks ago
Advent Services Philadelphia, United StatesA leader in supporting clients in technically demanding industries, Advent's capabilities and services promote innovation & empower our partners to manage risk, protect information and achieve organizational objectives. We are proud of our ability to support mission critical syst ...
-
Penn Medicine Philadelphia, United States**Description** · Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration w ...
-
Quality Control Analyst I, Microbiology
3 weeks ago
Iovance Biotherapeutics Inc Philadelphia, United States**Overview** · The Quality Control Analyst will support quality control testing operations at Iovance's Cell Therapy Center (iCTC). The quality control testing programs include in-process and final drug product microbial testing such as bioburden, endotoxin, gram stain, environme ...
-
Quality Control Analyst I, Microbiology
3 weeks ago
Iovance Biotherapeutics Inc Philadelphia, United States**Overview** · The Quality Control Analyst will support quality control testing operations at Iovance's Cell Therapy Center (iCTC). The quality control testing programs include in-process and final drug product microbial testing such as bioburden, endotoxin, gram stain, environme ...
-
Help Desk Technician
3 weeks ago
INGLIS FOUNDATION Philadelphia, United States**Exciting Opportunity**: Help Desk Technician · **Location**: 2600 Belmont Ave, Philadelphia, PA 19131 · Inglis enables people with disabilities - and those who care for them - to achieve their goals and live life to the fullest. · It is essential that all duties are performed w ...
-
Manager of Plant Operations-magee
3 weeks ago
Thomas Jefferson University & Jefferson Health Philadelphia, United States**Responsibilities** · **PRIMARY FUNCTION** · Manages, plans, schedules, coordinates and directly supports the administration of the proper operation and maintenance of plant operations including the following crafts: electrical, plumbing, carpenters, painters, locksmith, fire, c ...
Help Desk Level 1 Support - Philadelphia, United States - TEKsystems
Description
Job Description
Job DescriptionFull Time Employment
Salary
Top Three Skills:
1) 1-2 years of related IT Service Desk\Help Desk experience
2) Highly proficient with Microsoft Office Suite to include Excel, Word, and PowerPoint and Microsoft Outlook
3) Ticketing system experience/using a remote access tool when troubleshooting users machines
Job Description:
The Service Desk Analyst will, under general direction, respond to and diagnose software problems through discussions with clients and employees. The individual selected for this role will be involved in system problem recognition, research, and resolution. This person will also be responsible for resolving less complex problems immediately while assigning more complex problems to senior level support.
ESSENTIAL QUALIFICATIONS:
• Familiarity with financial services industry is a plus.
• Strong listening and problem solving skills are critical.
• Ability to effectively communicate with all levels of employees.
• Good organizational skills.
• Proven skill in managing multiple tasks and in establishing priorities.
• Detail oriented.
• Strong interpersonal and customer service skills.
• Strong time management skills
• Works effectively in a team environment.
• Ability to work under pressure and meet deadlines.
• High ethical standards and maintains confidentiality.
• Able to work between the hours of 7 AM and 7 PM Monday through Friday; Candidate must be flexible when a staggered work schedule is needed.
• Ability to work overtime including evenings and weekends as needed.
Preferred education:
• Bachelors Degree
Interview Information:
Phone screen to an in person interview
Non-Technical Skills:
• Does this company contribute to a 401K? Match? How much % 50% of the first 6% contributed by an employee on a per paycheck basis and the maximum match amount will become $4,000 annually
• How many paid holidays + PTO (vacation + sick days etc.) 17 paid PTO days, All major holidays paid
• Full-time hourly position 37.5 hours/week
• Medical benefits starts on the 1st of each month following the month after start, meaning if you were to start today you would be covered on March 1st.
Why is position open?:
A full time employee recently found a new opportunity – they want to build their team with someone that can grow with the company who is energized, driven and excited to have a career in technology.