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Palm Springs

    Front Office Supervisor - Palm Springs, United States - Remington

    Remington
    Remington Palm Springs, United States

    3 weeks ago

    Default job background
    Description
    Job Description

    What you will be doing
    • Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
    • Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
    • Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
    • Accurately check AM and PM discrepancy reports.
    • Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
    • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
    Pay Rate: $21/hr

    Location Description

    888 Tahquitz Canyon Way, Palm Springs, California 92262

    Savor beauty inside and out when you stay at the newly renovated Renaissance Palm Springs Hotel. Set against a backdrop of swaying palm trees and the majestic San Jacinto Mountains, our Coachella Valley hotel captures the essence of desert living.

    Requirements

    What we are looking for
    • Ability to calmly work with high demand and/or upset guests
    • High work ethic and self-initiative
    • May be required to work varying schedules to include nights, weekends, and holidays
    • Someone who enjoys working as and being part of a team that provides great experiences for our Guests

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