-
Revenue Cycle Manager
3 weeks ago
Harmonia Collaborative Care Buffalo, United StatesJob Description · Job DescriptionThis position is on site only, no remote work will be considered. · Looking for one of WNY's Best Places to Work?Join Harmonia Collaborative Carelife. with. balance.Some things you can look forward to at Harmonia:$3,000 Sign-On Bonus13 Paid Holida ...
-
Delaware North Companies Buffalo, United StatesThe Opportunity · Delaware North Parks and Resorts is hiring a Revenue Manager, Strategy and Analytics to join our team. As a Revenue Manager, you will be responsible for maximizing profitability across Delaware North's Casino Hotel properties. · This is a remote opportunity. · P ...
-
Catholic Health System Buffalo, United StatesSalary: USD · Facility: Administrative Regional Training Cntr · Shift: Shift 1 · Status: Full Time FTE: · Bargaining Unit: ACE Associates · Exempt from Overtime: Exempt: No · Work Schedule: Days · Hours: M-F, 7a-5p variable with hybrid remote option after successful completion o ...
-
Catholic Health System Buffalo, United StatesSalary: USD · Facility: Administrative Regional Training Cntr · Shift: Shift 1 · Status: Full Time FTE: · Bargaining Unit: ACE Associates · Exempt from Overtime: Exempt: No · Work Schedule: Days · Hours: Monday-Friday, 7a-5p varied shifts. Hybrid work from home option avai ...
-
Director of Revenue Recognition
2 days ago
United States Steel Corporation Buffalo, United StatesTweet Director of Revenue Recognition · Larkin Bldg @ Exchange Street · Full Time · Days · Job Description · The Director of Revenue Recognition, as a member of the Finance Department at Kaleida Health will be responsible for leadership and coordination of all financial fu ...
-
Account Manager
6 days ago
NEXHR Buffalo, United StatesWe are currently supporting our client with their search for an Account Manager, covering New York State. · Please note that candidates must have experience of selling into an industrial engineering environment. · What you will enjoy doing: · As one of our account managers, you w ...
-
Commercial Leasing Agent
2 weeks ago
Benderson Development Company Buffalo, United States Full timeSummary · Perform daily leasing & management duties, interfacing with all commercial tenants, vendors, and other personnel to professionally lease & maintain company retail properties. Identify prospects and lease space in new developments, as well as lease, sell and/or develop ...
-
Laguna Source Buffalo, United StatesThis is a unique leadership opportunity within the US's largest low acid aseptic beverage Co-Manufacturing operation. You will oversee company operations including major manufacturing partnerships with the world's largest and prestigious food & beverage companies. Company operati ...
-
Business Development Representative
3 weeks ago
Kickfurther Buffalo, United StatesBusiness Development Representative (Buffalo, NY) · Kickfurther is looking for a top performing Business Development Representative to join its growing Sales and Marketing team to be a revenue-driving individual contributor and potentially develop into an Account Executive and ul ...
-
Sales Account Manager
2 days ago
Zomedica Buffalo, United StatesIs it time to begin the next chapter of your career? Are you looking to take charge of your sales success and enjoy an uncapped commission plan? Would you like to be part of an amazing team that is driving positive change in the animal health industry? · We invite you to join us ...
-
Executive Consultant
2 days ago
Culture Index Buffalo, United StatesCulture Index is looking for Visionary Strategic Executive Consultants. The primary focus of Culture Index is to guide companies on a path to a powerful Business Culture, as well ensure their success by increased revenue and profit, higher employee engagement, lower employee turn ...
-
Account Executive
10 hours ago
TEGNA Buffalo, United StatesCompany Name · WGRZ-TV Buffalo · Job Description and Responsibilities · WGRZ TV, The Buffalo, NY TEGNA Media Inc Company and NBC Affiliate, has an immediate opening for an Account Executive to join our dynamic forward-thinking sales team. · The Account Executive develops new and ...
-
Sales Director
3 weeks ago
Method Recruiting, a 2x Inc. 5000 company Buffalo, United StatesSales Director · REMOTE · WHO WE ARE: · Our client is the leader in programmatic advertising built for the precision and scale of CTV, addressable, and mobile advertising. Our client works with the world's largest buyers of advertising, including multi-location brands, agencies ...
-
Area Sales Manager
2 weeks ago
CSG Talent Buffalo, United StatesAre you ready to take your sales career to the next level with a leading innovator in the medical aesthetics industry? If you have a passion for growing business and expertise in non-invasive treatments, we want to hear from you. · About Our Client: · Our client is a leading play ...
-
Locum Physician
2 days ago
LocumJobsOnline Buffalo, United States Full timeLocumJobsOnline is working with Barton Associates to find a qualified Anesthesiology MD in New York · About The Position · Ever wanted to visit New York? Now you can with this locum tenens opportunity Our client is looking for an anesthesiologist to begin coverage in early August ...
-
Digital Marketing Specialist
2 weeks ago
Staffworks Group Buffalo, United StatesWhat we're looking for · A Digital Marketing Manager with at least 4 years of experience in B2C digital marketing · High integrity, high competence, and high drive, as well as a willingness to adapt, take on challenges, learn, and grow · Digital Marketing Specialist develops, ma ...
-
Vice President Care Management
4 weeks ago
Kirby Bates Associates Buffalo, United States***RN REQUIRED. APPLICANTS WHO DO NOT HAVE A BSN OR MSN WILL NOT BE CONSIDERED*** · Kaleida Health has exclusively retained Kirby Bates Associates to identify their new VP Care Management, Post-Acute Care Transition (VP) to provide executive leadership for Care Management (CM), D ...
-
Territory Sales Manager
1 week ago
Cornerstone Building Brands Buffalo, United StatesCornerstone Building Brands is a premier exterior building solutions provider serving both the residential and commercial markets across North America. The building products we manufacture are the cornerstone of the communities where people live, work and play -from homes to hosp ...
-
Banquet & Catering Sales Manager
3 weeks ago
Acqua Restaurant and Banquets Buffalo, United States Full timeClassic Events is one of WNY's premier banquet companies boasting three magnificent properties, The Foundry, Acqua and the Rooms @ The Lafayette Hotel. Our venues boast unbelievable atmosphere, outdoor spaces and impeccable service. We offer full-service catering both on-premises ...
-
Director of Sales and Market Expansion
1 week ago
Vishay Precision Group, Inc. Buffalo, United States Full timeDescription · Do you thrive in a dynamic environment where your vision shapes the success of a global leader? · VPG, a world-renowned company in precision measurement technology, seeks a passionate Director of Sales and Market Expansion to join our winning team. · Be the Archit ...
Patient Experience Specialist Revenue Management I - Buffalo, United States - Catholic Health System
Description
Salary: USD
Facility: Administrative Regional Training Cntr
Shift: Shift 1
Status: Full Time FTE:
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: No
Work Schedule: Days
Hours: 7a to 5p varied schedule
Summary:
The primary responsibility of a Patient Experience Specialist I is to represent Catholic Health (CH) to our consumers in a friendly, positive, and effective manner. Expectations of this role include providing exceptional customer service, striving to anticipate and meet the needs of consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively with colleagues to achieve quality and performance standards. The Patient Experience Specialist I performs specialized functions for patients by handling calls and inquiries into the Contact Center, ensures all patient inquiries are addressed and resolved in a compassionate and timely manner, and is well versed in basic aspects of the revenue cycle process to ensure appropriate responses. The Patient Experience Specialist I maintains a working knowledge of Catholic Health service offerings, service workflows, and contact center technologies necessary to perform all job junctions. Additionally, continuous collaboration with Clinical Teams, Revenue Cycle Teams, and IT associates is an ongoing priority.
Responsibilities:
EDUCATION
+ High School diploma or equivalent required
EXPERIENCE
+ Customer service experience preferred
+ Knowledge of Healthcare preferred
+ Physician office experience preferred
KNOWLEDGE, SKILL AND ABILITY
+ Possesses basic customer service skills and empathy while interacting with patients
+ Demonstrates excellent, active listening skills
+ Shows comfort with Microsoft Word and Excel
+ Works well with computers and possesses good typing skills
+ Demonstrates a personal commitment to promoting high performance
+ Strives for continuous improvement
+ Maintains high energy and a positive attitude
+ Excellent time management, organizational and problem-solving skills
+ Strong oral and written communication skills
+ Thinks quickly and uses appropriate judgment
+ Demonstrates diplomacy and patience while interacting with consumers and colleagues
+ Demonstrates regular, consistent and punctual attendance. Must be able to work variable schedules
+ Able to interact with staff, colleagues and stakeholders in a respectful manner
+ Maintains a neat and professional appearance
WORKING CONDITIONS:
ENVIRONMENT
+ Normal heat, light space, and safe working environment; typical of most office jobs
REQNUMBER: 27311