Receptionist - Duluth, United States - Moneypenny

Moneypenny Duluth, United States

2 weeks ago

Description

Job Description

Moneypenny is growing and we're looking for more awesome people to join our team. So, if you're a customer service superstar and can hold a great conversation – we want you

About us

We're a phone answering service with a difference. Each of our thousands of clients are given one person they know and trust to look after calls exactly as if based in their office. It's a service that works and helps businesses of all shapes and sizes. With Moneypenny, you're not a number. You're a unique and amazing individual who makes a real difference. And you'll always be supported - from celebrating personal milestones and those special days, to our many perks and benefits (including healthcare and 401k plan), awesome career advice and progression opportunities.

We are a fast-growing business with lots to offer you: a one-of-a-kind office, fun and inclusive culture, eco-friendly working environment - and did we mention our epic parties? We know how to celebrate in style

We have lots of full and part-time positions available right now. All we need is YOU

About the role

As one of our special Moneypenny Receptionists, you'll undergo 2 weeks paid, comprehensive training that will give you all of the skills you need to become a vital cog in the Moneypenny machine.

You'll be representing Moneypenny to a portfolio of clients, as well as representing those clients too – impressing their callers by putting your amazing customer service and relationship building skills to good use Working as part of a fast-paced and growing team, your responsibilities will include:

• Promptly and efficiently handling inbound phone calls and relaying messages to clients, ensuring clients never miss a call

• Entering caller information into our system in an accurate and timely manner

• Always Delivering the highest levels of customer service to clients

What we're looking for

• Fabulous attitude towards delivering exceptional customer service

• Confident telephone manner with excellent communication and interpersonal skills

• Accurate and timely data entry skills

• Available to work weekends (includes both Saturday and Sunday)

• Available to work holidays

What you'll enjoy

Working in our uber-friendly Duluth office, you will benefit from:

• Comprehensive and expert training to enable you to flourish

• Long-term progression across the business

• Starting salary of $15.00 an hour with fast pay progression

• Company sponsored snacks

• Shift incentives and overtime

• Benefits package including healthcare, dental and vision insurance, 401k plan and life insurance

• 11 days (88 hours) annual paid time off, accrued at 0.916 days per month, or pro rata for part-timers

• Possibility of remote working in the future

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